She get upset...maybe?

You obviously hurt your friend's feelings. You had no right to say anything about her pricing. That was her business. However, maybe if you had been a little more tactful in expressing your opinion on her merchandise, she would have taken it more kindly. As a store owner, I know that pricing does not always seem fair to the consumer. Unless you know what it cost to purchase the merchandise along with the overhead that goes along with it, you cannot know what a fair price is. Jewelry is an item that is difficult to appraise - real or costume. A cheap $5.00 pair of earrings can look like a $100. pair. One of my customers works in a pawn shop. She told me that when people bring jewelry into her pawn shop, they are shocked because they may pay $20,000 for a diamond necklace; but when they come to sell it they may only get $2,ooo. The worth is determined by the quality and size of the diamond and the weight and going price of the metal. It won't matter if you buy it at Tiffany's or Zale's. They don't care if it is Cartier or Nobody. Would I act the same way your friend did? Probably so. I would not lose friendship with you, but I would not want you in my business with so little knowledge and so many opinions. I think I am a lot older than you and your friend, so I have learned a lot and I don't think I would respond with sarcasm now, only with love. May I suggest if you really value your friendship, maybe you can think of soem marketing ideas for your friend, present them to her, and that will still help her. These are tough economic times. Everyone can use a little help.^_^

I'm not sure how much the jewlery actually costs. I have a friend that makes beaded jewlery and she charges far less for them.

I really don't know how close you and your friend are so i really can't tell if the way you said it was enough to make her upset. Sometimes we have to be careful with the words we use just to prevent tension. I think it borders between being being objective and insulting. You could have said something like "don't you think it's quite expensive?" then she would explain the reasons why or she'll ask you why then that's the time you can say "i think it's too simple". Obviously, she has lost her hopes of you helping her our so she came up with that weird "joke" lol! i may not act the same way but in my mind, i guess i would have to think it through.

I don't really know how much swarovski crystal jewelry costs but the real issue in your case is how your friend took your opinion. If I were your friend, I probably would feel the same way too considering the hard work she put into making those stuff. But then again, she was wrong in how she reacted to it by being sarcastic. She should have taken it as constructive criticism and thanked you for giving it instead of being so defensive.