Computer-mediated commuciation in the health care system (Canada only)

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I am doing a research assignment on the following: Use of technology for the purpose of communication is an every day part of life. Discuss the negative and positives outcomes in the health care field relating to staff communication and patient care. Provide recommendations for using this method of communicating. So, I am looking for some websites, preferably scholar articles on this topic, and I figured I could ask here and may get some help. Please let me know any websites, or your ideas on it, and it doesn't have to relate to Canada, unless it directly relates to the health care system in Canada! Thanks!