Hackers hit Shell customers' accounts

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Online hackers have stolen personal information from almost 6,000 Shell customers in New Zealand and Australia. Shell spokeswoman Jackie Maitland confirmed to NZPA on Tuesday that 4,500 Australian and 1,400 New Zealand customers were affected. Both the New Zealand police e-crimes unit and the Queensland police were investigating. Maitland said the information obtained by the hackers was contained in online application forms for a Shell fuel card. The company became aware of the hacking on February 17 and has contacted all the people concerned. "The information obtained is equivalent to what would normally be found on business cards and cheques - including company names, address details, email addresses and some bank account details," Maitland said. The company advised its customers to take precautions over the coming months and report any breaches of their security to police. http://au.news.yahoo.com/a/-/mp/5395682/hackers-hit-shell-customers-accounts/ This is where doing business online is not so good. We... as the consumer... have the right to expect that any company wishing to do business online... will spend the money to have an adequate security system in place to prevent hackers getting in. Shell's security system did fail... and it will lose its customers over it. And so it should. This is not acceptable.