i'm far away from my mom and i dont know how to handle things...help me??!!

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I realize how irresponsible daughter i am... i realize that I could have done better and i should have known better... it breaks my heart...hearing my mom on the phone,crying... and there is nothing i can do to ease her pain... i wish i could help her...but all i can do is cry too.. i know she wants to be with us but... she cant...she have to work...for us to survive... it hurts her so much that my sister wont talk to her... and that my other sister(kid) is not having enough attention... im a college student..have so many paper works...deadline to meet... exams to pass...case study to present.. then hearing my mom...crying...and feeling the pain she's going through...] makes me wonder am i doing my job as a big sister?? taking in charge?? well i guess im not...fully doing it... but im trying...its just that...its all new to me... can you help me??what are the things i can do..?? should do...?? my sister is going home so late... not talking to my mom...how can i talk to her??what should i say..?? every time i try to say something...she's taking it so negative when all im trying to say is just i care...and my mom needs her.. my other sister needs a lot of attention..for school..play activities...guidance.. how can i interact with her...she's getting board every time she's with me...i dont know how to play with her...and guide her as well... she's not following rules...she's being kinda naughty...how can i make her follow me...?? and my mom of course...she want someone to talk...everyday to ease her loneliness... i cant be online everyday....i have to review...for my majors... and since my sister dont want to talk to her im the one left to do it... i just dont know where and how to start all these.... i miss her so much even if she always scold me and shout at me whenever she sees me in our home... i miss when she cries and i cry with her while watching a drama movie... i miss the way she do her sermon thing... i miss the times when she tickles me every time she's on her playful mode... i miss the way she eat her halo-halo... i miss every single thing about my her...