Hotel stay

We were staying at an upscale downtown hotel for a conference last summer. Thankfully, someone else was paying for the room, or I would have been really angry!When we first went in, the lights in the bathroom didn't work. We called down to the desk, they sent someone up to fix the lights. After almost an hour of these two men being in our room at 7 p.m., they determined they couldn't fix it and called a bellhop to move us to another room. Three floors up from where we were. Needless to say, I was already a bit peeved that there were no amenities to this hotel. (No pool, no fitness center) About 11 p.m. someone tried to come into our room. We had the chain on is the only reason they didn't. When hubby jumped up to go see what was going on, there was a very drunk man and woman who said that this was their room. They even had a key card that worked on the door! THey left with lots of cursing and a few minutes later, the desk called and wanted to know who we were! Mike told them, and she said "Oh, I forgot to move you in the computer!"Two mornings later at 3 a.m. the fire alarm goes off and wakes everyone up. It was a false alarm and according to the security guards running around talking to everyone, was a short in an electrical current. You couldn't pay me enough to stay there again!

I was at a hotel and a bunch of glass cups came falling from the second storey (the buffet place) onto the reception area. Luckily nobody got hurt. It's one thing to have bad service, it's another to have safety hazards lying around.

This is one of the worst hotel experiences that I have ever heard of. Did the police ever show up and if so, what happened ? Unfortunately I think in a case like this, there isn't much you can do. Except of course, learn from your experience. Check the room first, before paying cash or otherwise. I can not believe that they didn't provide any shampoo at the very least. I am sorry for you that this had happened. I would report them to the BBB is the area of the hotel. This is completely unacceptable.

Sorry to hear about it, that hotel really sucks If I were you, I would write a blog on tripadvisor.com about that hotel so that the public may know and nobody will go there anymore

Oh my gosh! you should have posted here the name of the hotel and the address including the name of the owners so that we wouldn't have that same experience again! Whew! I haven't been in bad hotels but I have been in an inn where it was really funny. Funny because on top of the table with the phone came a list of numbers to dial for a particular need, like when you want maintenance you'd call this number, next if you'd like to order food you'd call that number, and so on. Well, the funny thing was I called front desk to order something, they told me to dial a number, so I dialed that number only to find out that that same person answered the phone! hahahaha! It was hilarious, then I called for maintenance at one point again, and then that same person answers! I mean, what?! why the need for all those numbers if it's only one person answering them, right?!?!?!?!

We have stayed in several hotels, that were not the cleanest. Last one we stayed at was in Pigeon Forge, we would not even let our kids take a bath. It was just nasty. If we did not get in so late, we would have left for another hotel. We were in a very fancy hotel in Miami for a dealer meeting. We had just checked in and was getting settled in the room, when I went into the bathroom to put my makeup and stuff up, when I noticed that someone else's things were already in there, then we found their luggage in the closet. We put all of our stuff back up and went down to find out that they already gave our room to someone else. They wanted us to wait, while they contacted the other couple to have them switch to a new room. After a while or arguing with them, we finally convinced them to give us the new room. They wanted to put us in someone else's room, without cleaing it or anything, I think not.

That is BAD! truth be told I have not experienced that situation yet but I shiver at the thought of having to go through the same ordeal. I just wish that it never happened to you and would never happen to anyone else but you know how our world goes, More and more people think about money first than service and quality to the point that they neglect to think that if they were in the shoes of whom was experiencing that same situation, would they like it? I think not! Charge to experience is what I can say for now. I always check the place out first before I even consider going in. I also rely on my friends opinions or reviews about certain spots to go to.

My worst hotel experience was when we stayed in a hotel in New York City. It was moderately-priced as compared to the big leagues that are in downtown Manhattan but still pricey compared to other hotels in the area. When we came in, the lobby was filled with other tourists who needed to check-in but no one was taking care of it. The lobyy was too small and crowded. Then when it was our turn, we were given our keys without much ado. On the way to the seventh floor, we found out that the elevator was not working and we had to climb all the way to the seventh floor just to reach our room that was so small that wherever you face, it's all walls. We don't have to call the police but we were near to doing just that becuase the people in the lobby were not doing anything to assist their guests.

i don't liked to stay in a hotel which is too much expensive and don't cater worth services to people.. i rather stay in an ordinary hotel which serves on its worth..my wish in life is to try the diamond hotel in manila. One of the best hotel in Manila..

That's terrible! So did the police ever show? I have severe cologne allergies and we stayed at a very high priced motel last year and the room reaked of cologne. After complaining to the front desk they were very apologetic and moved us to another room. All was well and we went out and did our thing and returned and went to bed. We were fast asleep when the door flung open and this couple yelled "Oh my God!" They immediately slammed the door shut and I just sit there like a deer in the headlights! Hubby saying "Who was that?" Hubby jumped from the bed and whirled the door open and the couple was standing there with like they had been shell shocked! Neither one could speak English very well and they were just blubbering around. Come to find out they had just arrived and they gave them our room!!!! Yep that's right...there was some kind of mix up with the computer and they just politely programmed this couple's card to our room and Waaa Laaa we had company! After the manager came and tried to smooth it all over we packed our crap up and went to another motel a few miles down the road. It was much cheaper rates and it was a nice motel. It was clean, quiet and we didn't have to share our room! I know mistakes happen and I'm pretty easy going but now that was just too much!

i had not yet faced such situations in life yet. As i dnt travel much from my city. so dnt have hotel stay experience more with me. but the experience u discussed was very bad. am feeling sorry for such bad experience.

That sounds like a really sucky experience. I've never had anything quite that bad. My ex and I stayed at a place once and I'd payed a premium to get a slightly earlier check-in time. It was supposed to be at 10am (instead of 11). We arrived at about 10:20 and I already had a car full of groceries for our stay there - lots of frozen and cold products like meat and icecream. I went up to the recption desk and was informed the room wasn't available. Could I please come back later. That shocked me, because I had paid more for the better check in... but even if the room was unavailable, it's normally common procedure for a hotel to tell you that they'd be happy to take your bags and you can use the facilities. But they didn't tell me that at all. So we sat in reception for about fifteen minutes, and there was no change. So I asked if we could have access to a fridge, just to put our cold food away. Reception told us that would be ok. So I went out and got a few bags of things that needed to be refridgerated and handed them over. Then I returned to waiting in reception. Half an hour passed and I walked back to the counter to ask how the room was coming along. She told me she didn't know how long it'd be. I glanced over the counter and saw bagfuls of stuff on the floor - my groceries. They still hadn't put them away yet. So I reminded them quite rudely that the food was supposed to be refridgerated. They did it... but it took them another five minutes or so. They weren't even busy is what annoyed me the most. They were just talking mostly. Anyways... two and a half hours after my original check in time, we were finally given a key. Some of the food I'd bought went in the bin, because it smelt funny and I didn't trust it after being refridgerated for so long. So I was in a really bad mood. Because of that my girlfriend and I spent a lot of the trip fighting... and it was just a horrible stay all round simply because of the bad service we got upon arrival.

There is one thing about package holidays in that they put us up in real good hotels - almost 5 star.

I have stayed in a few places that weren't quite wonderful through the years. I am not a fan of hotels or motels. I rather just stay home.