Do you find ebay useful? When was the last time you used ebay?
By bayernfan
@bayernfan (1430)
Canada
April 5, 2009 7:19pm CST
I have been a member on ebay for almost a decade. When I first joined, there were many good deals to be had and most sellers were regular individuals and not businesses. There was a change on ebay quite some time ago. As ebay became more popular and some members' activity became more profitable, some side effects started to show up. Fraud increased, fewer items were offered or could be won for less, Sellers were asking more for shipping and handling than was necessary, some sellers demanded that positive feedback be left first before they would reciprocate and listing fees were increased to mention a few.
I haven't purchased or sold anything on ebay for over two years. I rarely even visit the site now. I think that I may have gone to ebay a total of five times in the last twelve months. I found alternatives to ebay a long time ago. I use local Buy/Sell/Trade forums for transactions now. Almost all items that I need to purchase can be found at local shops for cheaper than I can find on ebay. I have noticed that some sellers on ebay have local shops where they sell their items cheaper than they sell them for on ebay.
So, do you use ebay? Do you find ebay useful or as useful as you did in the past? When was the last time that you used ebay? Have your experiences there been positive, negative or both?
4 people like this
19 responses
@ratyz5 (7808)
• Philippines
6 Apr 09
I have been a member in ebay for quite a while too and the first time I really tried to buy something using ebay, it didn't went well as I got something that wasn't authentic. Learned the had way it seems.
Still, I didn't lose interest with ebay as my second deal there, I was the seller. I sold some skating equipment and the deal went well.. uhmmm, I met with a representative of the buyer and it did go smoothly. No complaints.
Those two transactions were made with meet ups but, recently, earning enough online, verifying my paypal account, I have tried doing transaction. I purchased some PSP accessories and am now waiting for them to arrive.
I guess it still depends if the items there in ebay are quite affordable compared to the ones we can get locally.. just trying on my part...(^_^")
@ratyz5 (7808)
• Philippines
6 Apr 09
Going back to my first disappointing deal in ebay transactions, the seller's reputation was very high so I thought that I would also have a good deal with this person. As it turns out, I got a counterfeit so those rating would probably be from other buyers who didn't know how to distinguish an authentic item from a counterfeit one.
So even if the reputation of the seller is quite impressive, we could still not be sure if we would be getting what we are expecting. The only thing that I don't like about meet ups is that when your deal doesn't work out well, you have just wasted each other's time from the very beginning. (_
@bayernfan (1430)
• Canada
7 Apr 09
My experience with ebay has been that you must be careful with some powersellers/ members with high positive ratings. Not everyone is honest and some use their rating to their advantage. There is much more pressure on a new member starting out to not get a negative than a member who does hundreds of transactions a day. 1 negative doesn't hurt a powerseller very much if it is swamped by thousands of positive feedbacks. I am sure that some members have pumped up their ratings with shill bids from alternate or hacked accounts that have won their auctions. I would always check a sellers feedback and look at the auctions won to see if the feedback matched as well as to check what items were being sold for. Conversely, I would also track bidding activity and check the reputation of buyers and look at their purchasing habits. If an item which previously had gone for much less multiple times before, suddenly receives a bunch of bids by members who normally don't by items in that category or who usually don't win expensive items, then that is a red flag.
A good rule of thumb is to contact the seller before bidding with a question or two. How they handle this situation can say a lot. It's not fail safe, but it can be useful in screening some bad members. Also, if you send a message, and soon after receiving a response, a ton of bids are added to the auction, this is usually a bad sign and a definite red flag.
Because I ask questions beforehand and because I am knowledgeable and I know what to look for, I have never had a problem with a face to face transaction on ebay. Meeting up in person doesn't guarantee an honest transaction, but it reduces the chances of something going wrong. As a seller, always examine cash received in an in-person transaction before handing over the merchandise. A popular trick is for a buyer to arrive with bills in large denominations, those being counterfeit, and getting your item and some of your real cash in return. It is wise to arrange meetings near banks or large retail outlets. Cameras are around and change can be provided by someone with the proper equipment to check it. I watch which bill(s) the buyer who asks me for change has given to a bank or retail store. Sometimes they aren't the same one(s) that they were offering to exchange with me.
1 person likes this
@bayernfan (1430)
• Canada
6 Apr 09
Yes, one must be careful with the misrepresentation of items on ebay. It can be difficult to verify the quality of an item from a photo. Also it may be impossible to protect against lies or inaccuracies. As long as you receive a package, it's very difficult to win a chargeback against a seller through paypal. I have also completed a few ebay transactions in person too. It is much harder for me to do this as most buyers/sellers on ebay of not from my local area.
1 person likes this
@freak369 (5113)
• United States
6 Apr 09
There are a lot more businesses selling there and while that does help to cut down on the fraud, every once in a while you get scammed. There is a new email scam floating around that looks like it is from eBay and a seller there asking a question or saying that they made payment and haven't received their goods. They tell you that if you don't reply in 72 hours they will contact eBay with a complaint. The links go to other websites where they ask for your log in info etc. If someone is a seller at eBay they could easily fall for the scam because it does look official. It's pretty sad when things like this happen. The last time I bought on eBay it was for some books and I got a great deal on them but I have also been ripped off in the past.
@bayernfan (1430)
• Canada
6 Apr 09
Yeah, the fraud on ebay is a problem. Fortunately, I have never been scammed or fallen for a scam on ebay. There have been times where I won an auction and the seller refused to sell at that price. One even contacted me after the period to leave feedback had expired. Once a seller asked me to send payment to an address other than the one in his profile. At the same time, just before I won the auction, some other members left him negative feedbacks for scamming them. I immediately reported his actions to ebay and I never heard from him again. Sometimes I would get contacted from sellers of items from auctions that I didn't win asking if I would like to buy outside of ebay, but I always avoided those offers.
The e-mail scare tactics with professional looking fake sites are common and not just limited to ebay. It is important to be informed, not to let your guard down, and to check web addresses very carefully.
@bayernfan (1430)
• Canada
7 Apr 09
fluffysue,
This is probably due to a hacked or hijacked account. The offender may have been able to trick a member into divulging account details by sending out the e-mail randomly. Once, they have hijacked one account than can more readily have access to other members and more easily fool some. Perhaps these people were able to obtain account by infecting computers and retrieving information through keyloggers. The more industrious may have hacked into the ebay database directly.
@fluffysue (1482)
• United States
6 Apr 09
The interesting thing about the ebay (and also Paypal) fraud emails, is that the ones I received only went to the address I use for ebay, and I have several email addresses. At the time, it was an account that I pretty much only used for ebay and very little else. That always made me suspicious about where the spammers/scammers where getting their lists from. I stopped getting them since I stopped using ebay.
@Pigglies (9329)
• United States
8 Apr 09
I love eBay. They used to have more stuff though and I rarely sell on there now. But I still buy a lot of stuff on eBay because they still have stuff I can't find anywhere else.
Overall my experience has been positive although I've certainly had a few negative experiences. I just bought something that got here today. So I'm definitely still active on eBay. Although, I sometimes leave for a few months. I've been on eBay almost as long as you have I think.
@bayernfan (1430)
• Canada
10 Apr 09
I think that it's great that you are still having a successful time on ebay. Overall, my experiences on ebay have been positive too. Luckily for me, I have recognized fraudulent behavior before it cost me more than time and effort. There are some really great buyers and sellers that are ebay members. I like to count myself among them. ebay has become less useful to me over time to the point where I rarely use it now. It's good to see you around Pigglies. Happy Easter!
@kunking (1118)
• China
7 Apr 09
hi,bayernfan! i don't use ebay at all because there are some local sell/buy website better than ebay in China. Taobao.com is the most famous here which has beaten ebay and others and become the most popular one. well, i usually purchase my favorite things on that site coz they are much cheaper. of course, there are also many scams or frauds on that sites. like what u metioned, sellers charged more than necessary for shipping and handling or they pretended to be high reputation or reliability by cheating.. and i often receive some scam emails.but most of the sellers are good on average.
@bayernfan (1430)
• Canada
8 Apr 09
I don't think that there are any other online auction sites that can compete with the type of volume seen on ebay in North America. I don't use the auction format for buying/selling much anymore, so anyone is welcome to correct me if I am wrong. I was unaware of the existence of taobao.com, but I'll check it out now that you have mentioned it. It certainly is more advantageous for both buyers and sellers to have options closer to home. It can really cut down on the costs. Cheers.
@clorissa123 (4926)
• United States
7 Apr 09
I didn't log on to my ebay account for almost three years. I didn't purchase anything from them ever since last time I purchased a video game. I used to love browsing on ebay, but I don't find too many good deals lately. Just like you, I found some stuff much cheaper in local stores than online.
@bayernfan (1430)
• Canada
8 Apr 09
I never used ebay for purchasing games myself. The shipping charges were much too prohibitive. Also, there are easier, much less costly ways to obtain games.
@anotherxidentity (1434)
• United States
8 Apr 09
The last time I used it was buying custom decals and other small items for Christmas presents that were Twilight. I have searched Ebay when thinking about buying textbooks and what not but I have found that Amazon has a lot cheaper prices otherwise. In a sense I'm not a big fan of Ebay. For me my biggest purchases are electronics and clothing and I'm afraid of buying an item and it not fitting or something being wrong with the electronic and it just being too much of a hassle to try to get it returned and get your money back. Though I do have an uncle that opened a store selling old toys from like back in the 70's he found in great/new condition at yard sales and he did really well for that and always gave me positive reviews.
@bayernfan (1430)
• Canada
8 Apr 09
Returns can be a big hassle and, most of the time, sellers are not willing to refund shipping expenses. ebay is probably the best place for selling niche items or older/antique items because ebay can draw much more interest from a larger group than might be available locally. It's all about supply and demand. The more interest available, the better the price for the seller. ebay may be the only place that you can locate those hard to find items. Thanks for sharing.
@sameroad (3179)
• United States
6 Apr 09
I use ebay here and there... i just bought a pair of sleeping shorts off ebay the other day...with it getting hot i thought i better buy another pair since i only have one lol i don't like to go shopping though so ebay is nice because i can just shop from my bed room. i always make sure to buy from good sellers.
i don't feel comfortable buying from new people or anyone that doesn't have good feedback. i have sold some stuff in the past on there but i don't much selling.
i have some bad experiences with ebay but most have been good.
there is always gonna be someone out there trying to cheat someone else out of money or goods.. so you have to be careful but i think ebay is really useful.
you can find some cool things on there sometimes..
@bayernfan (1430)
• Canada
8 Apr 09
I wouldn't bid on an auction posted by a member with zero feedback. If a seller has multiple negatives, I always read them and check to see the reputation of those who left negatives and which items these transactions that have gone awry took place over. It has become more difficult to identify who the "good" sellers are on ebay and the feedback system doesn't provide the quality information that it once did. Fraud and cheaters are everywhere, but I run into more trouble on ebay than I do elsewhere.
@fluffysue (1482)
• United States
6 Apr 09
I used to buy a lot on ebay, and sell every once in awhile. I haven't done either in awhile, but I know they have changed some of the rules to work against the average individual seller. For example, sellers can no longer leave buyers negative feedback. So in other words, when they don't pay, or try to rip you off in some way, you can not let others know about this, and it does not hurt their reputation. However, buyers can still leave negative feedback for sellers. I know the reason for this was the "retaliatory feedback" system many people used, e.g. sellers withholding feedback until they received feedback from the buyer, then giving the buyer a negative if the buyer gave them a negative.
Personally, when I sold, I gave the buyer a positive rating once they paid. I realize that left me open to being unable to give them a negative if they screwed me over later, but I think it was worth taking a chance on, and I didn't have a problem. When I bought, I gave a positive rating once I received the item. It worked out well, BUT I noticed most sellers did not give me feedback until they received theirs. Obviously, there was a problem with the feedback system, but in my opinion, they did not go about fixing it the right way.
I need to try to sell some things on ebay soon, I have a load of stuff to get rid of. Since my development is having a huge yard sale in May, I want to try to sell as much as possible on ebay first, since I should be able to get more money, and then bring the rest to the sale. I hope they haven't changed anything else since the last time I checked, although I would bet money the fees went up (and up).
@bayernfan (1430)
• Canada
7 Apr 09
Unfortunately, so much abuse of the system has rendered ebay's feedback system useless. This is one of the reasons why I stopped using ebay as it became harder to identify honest members. I first started noticing the decline on ebay when sellers began to ask for positive feedback before they would reciprocate. It all went downhill from there. A quick stop at the ebay website should provide an update on their fee schedule. If you can increase your profits on sales through ebay, than it might be worth the effort. I use local Buy/Sell/Trade forums myself. Good luck.
@Lee_Rites (845)
• United States
6 Apr 09
I love Ebay.
I have found some of the things you say to be true. However for my purposes, Ebay can't be beaten.
For the most part I buy used clothing from Ebay. Since it is used, there are not typically business selling it. The clothing has always been as described and for the most part, the clothes look brand new.
I have also had good experiences buying electronic toys and backpacks from Ebay.
There have been a few times that things were not ideal. Once we were shipped the wrong item but they refunded the money for what we purchased. Another time someone accidentally resold the item we had won and paid for. Again, he refunded the money.
I've had bad experiences less than 1% of the time when purchasing items from Ebay. For the money I have saved on clothes for the kids, it is a pretty good deal.
@bayernfan (1430)
• Canada
7 Apr 09
I am glad that ebay is a place where you can successfully conduct worthwhile transactions. There are certainly more than just businesses and powersellers who make up the ebay membership. I happen to find much better deals elsewhere. That won't be the case for everyone and some people like to shop from the comfort of their own home. When it comes to used clothing of good quality, we have so many thrift stores around and even a military surplus outfit. I can't find anything cheaper than at Goodwill, ValueVillage, etc. On top of there already rock bottom prices, there is no fee for Shipping and Handling. When on sale, clothes from Wal-Mart are dirt cheap.
@fasyahime (629)
• Malaysia
7 Apr 09
as a buyer,i really enjoy shopping on eBay because the seller really genuine and reputable.all item that i bought from this seller, i had received in good condition and the shipment very fast.i only have one bad experience where the item that i paid haven't arrived after a month,but the seller have settle the problem by returning the money that i paid..
but as seller,i haven't yet manage to sell any item..i guess i still newbies in the sales department and do not understand how the eBay market all about..
the conclusion,eBay still my number 1 choice for online shopping compare to other online store because the item offered here much cheaper and have great selection...
@bayernfan (1430)
• Canada
8 Apr 09
There are some very reputable and solid sellers on ebay. If you can regularly win their auctions, then I am sure that these sellers can become great suppliers. Cheers.
@blion23 (403)
• United States
6 Apr 09
I love ebay and I have also notice that there has been more fraud with the site. I find that the site is pretty useful and I get very random things that I need from ebay such as boxtops and cantops. I have had relatively positive experiences with ebay however I haven't used it in a couple of months. I have been a member for about 10 years or so. Good luck and happy mylotting!
@bayernfan (1430)
• Canada
8 Apr 09
I am no longer comfortable with attempting to purchase larger, more expensive items on ebay. Do you use ebay for big and more costly items?
@Misiufraggle (287)
• Poland
6 Apr 09
When I emigrated, I sold pretty much 90% of my posessions on ebay. It was the easiest way of getting rid of stuff quickly. If I was not so short of time I would probably have listed some items for sale in the local press, but I was in a rush, and the one thing ebay has going for it is that it is simple to use.
@bayernfan (1430)
• Canada
7 Apr 09
Well I can't disagree with what you have said. You certainly can liquidate belongings quickly using ebay and it is simple enough to use. It's unfortunate that ebay isn't still more than those things.
@bayernfan (1430)
• Canada
8 Apr 09
That is very interesting. I was unaware that live food was sold on ebay. I assume that the seller is in your local area, no? If not, there could be several factors that could cause the food to arrive in a state less than living.
@kriiistenn123 (43)
• United States
6 Apr 09
It's quite interesting that Ebay is growing as fast as its fraud is. Like you stated above, fewer items are offered and sellers were asking for more shipping and handling fees. Maybe entrepreneurship is a good idea but if an individual does not know how to buy and sell his or her own items it could lead to disaster. Also, let's face it. Not everybody in this world has good things in mind. Sometimes people are just out there for the money, so who knows what they'll fed-ex you!
I have never bought anything from Ebay but my brother has. He's 15 years old and trades stocks! I'm in college and he makes more trading than I do at my full-time job (while I'm in school, mind you). He told me about Ebay and how many problems he's had with it. At first, he said, it had great deals. Sooner or later difficulties arose for marketing your own items and it became horrible for buyers and sellers!
@bayernfan (1430)
• Canada
7 Apr 09
Where there is easy money to be made, fraudsters will be there. Conducting business online isn't the same as it is in person. Online business, whether sales or purchases, require a certain approach and precautions must to be taken. There are inherent difficulties in offline business that are amplified when you can't see who you are dealing with or where direct contact isn't possible. Online, one has to be more dependent on themselves for protection. It sounds like your brother is much more comfortable with risk. It's good to hear that he is performing well in the markets, especially at a young age. Many people have done quite poorly, so being able to make a living from investing is impressive nowadays.
@marty3888 (2355)
• Acme, Michigan
6 Apr 09
I just bought some generic Kirby bags about a month ago. I've had three laptops so far, two of them I got from ebay. There are thridt shops where you can find real good deals, but I still like e-bay.
@bayernfan (1430)
• Canada
6 Apr 09
Well, if you are able to win auctions at a good price that beats what you can find elsewhere after shipping, then I understand why you would use ebay. ebay may also be useful for purchasing hard to find items. The last time I used ebay, I was able to find a great deal on an item that I needed that wasn't available in my area.
@cher913 (25782)
• Canada
6 Apr 09
i regularily sell on ebay but seldom buy on ebay. i find that the shipping prices are outrageous usually and unless something is a really good deal, i wont get it. i did buy a webkinz at christmas time for our 12 year old but i got a pretty good deal on it and even with shipping, it was cheaper than the stores.
@eagle_f15 (1827)
• Malaysia
6 Apr 09
I use ebay everyday as I am a seller there. And yes it is useful to me as it has helped me earn extra income. My experiences in ebay are both +ve and -ve as there are some buyers who just bid on things and then disappear and there are buyers who are very nice. For buyers who just disappear I just file a case against them and then give them an unpaid item strike because as sellers we can't give negative feedbacks. There are also returning buyers and they eventually became my friends. So on the whole I would say my selling in ebay is more positive.
@bayernfan (1430)
• Canada
6 Apr 09
Are you a power seller? Is ebay one of your indispensable tools? Yeah, you can't force members to actually pay. Some people don't care about their reputation at all. As a seller, do you cancel bids that come from buyers who have negative feedback or "unpaid item strikes"? It's been a while since I have been active on ebay. The removal of the ability to leave negative feedback to sellers and the "unpaid item strikes" are new features to me. It sounds like the problems with fraud and problem buyers have increased and, as a result, the protection for buyers has been reduced. I am not sure that negative feedback for sellers was a worthwhile feature anyway with so many sellers demanding feedback first before reciprocation.
Do you use other methods to sell your items to avoid ebay fees?
@callahanb78 (529)
• United States
6 Apr 09
I joined Ebay a little over 8 years ago and in the beginning it seemed great. Great bargins, people always wanted to buy something we had listed, etc. Shipping wasnt very expensive when it came to buying or selling. We did try the Ebay store at the time and it was pretty good. Was easy to use and navigate. I got tired of the wholesales though. Alot of people were offering the same things and everyone trying to beat everyone else. I know it was just people trying to make money but I think the whole site got overplayed. Most liked to up the price of shipping and handling in order to start the bidding low, etc.
I havent done anything on Ebay now in about 6 months, around Christmas, but even before that I wasnt very active. We slowed our use on Ebay about 2-3 years after we joined. Too much of everything really. And we have tried other auction sites too but none do we like as much as Ebay was.
It was a great market but now I dont know, just too much.
@bayernfan (1430)
• Canada
7 Apr 09
Yes, I share your sentiments. Ebay was great in the beginning for the first couple of years that I was a member. There was a noticeable change that happened rather quickly in a specific period of time. It was around the time where ebay was on more analysts radar and the CEO decided to apply measures to increase growth. Ebay didn't go straight down as a service, but took a significant hit at one point and then gradually became worse and worse. Ebay won't ever be the same and now I have found so many other, much better, options. Ebay was a lot of fun in its hayday and it provided me with some great memories and invaluable experience. Thanks for sharing. Cheers.
@bayernfan (1430)
• Canada
6 Apr 09
Yes, ebay can be useful when trying to purchase hard to locate items, discontinued products or items no longer sold in stores. The trick is that you have to win the auction at a decent price (including shipping and exchange if the case may be). Oftentimes you have to invest much time and effort and you might have to contend with fraud too. Some people get a thrill from their experience on ebay. It can be exciting to win an auction and receive your item in the mail. However, many good deals won at excellent prices can be negated by one scam. The same can be said for sellers. Profits can be erased by getting caught in a scam or two.