I think I got a virus so I bought Norton Anti Virus--it won't scan!

If you can connect to the internet,I suggest you to download Avira AntiVir Personal.It is a very good virus killer! And it is free,free to update as well.I am sure you will be satisfied with it.

I would start by checking your hard disk for errors. 1) Remove the free virus protection program you were using. 2) Go to System Tools and defragment your hard drive to have everything in order. 3) Go on the Internet and download the latest updates for Norton. Norton 2009 probably came out last September... and you are missing 6 months of updates. If your virus is a recent one... Norton won't be able to get ride of it without those updates. Then try to scan again. If it cannot find a referenced memory... it is usually due to an hard drive error. Could also be that the virus been at work and deleted something. Could also be that an error occured when you installed Norton. Try to re-install Norton. If all of the above fail to fix your problem... You will need to think some more about it. The fact that you could not connect to the site of your free anti-virus does not mean that you have a virus.

Norton anti virus is rubbish. You can download free antivirus like AVG or Avast, which are much better. But you could try Yahoo Anti spy. It's a free download from Yahoo, (it's part of the Yahoo toolbar) and it's pretty good at getting rid of virus's and spyware.

I have always had trouble with Norton. I use the Windows Firewall and also I use a free antivirus Avira Anti Vir personal that also includes protection against Trojans, etc. What you can do is to delete your free anti virus as well as the Norton and download the Avira Anti Vir Personal. It works better then the Avast - I am sure that is the one you are using because it is so popular but it does not find all viruses. See if that works. Else you will have to find out what virus you have and take steps to remove it. You might have to reload your computer so make sure you back up your my Document files.

first thing bin norton its pants lol, theres plenty of better and free anti virus out there I personally use avast. Try going back to an earlier restore point I assume you are setting up restore points, if not try and start your pc in safe mode and run a check with something like avast not norton.

If you have bootable linux cd,use that boot up.Then it will show up the virus causing files,then you can delete tem as you delete common files.Great Linux

Norton is very weak for your computer,I don't use it.I use rising from China.I suggest you istall others,You'd better back up your system when your computer is okay!

Norton Antivirus is rubbish.......... I will suggest you to buy a quick heal antivirus it is very effective on spyware and adware but before installation you will have to format your hard drive completely and install OS then install quick heal antivirus.................have a nice day.

That is wild virus. Maybe you must use more high quality for an anti-virus. Try bit defender, it may solve your problem.

First of all there's a big chance that the virus was already infected on your PC, i also encountered similar problem like that wherein i bought a new anti virus, installed it and try update it but i am not able to do so because certain displays that is unable to update something like that. So what i did is, i end up reformatting my PC and later on i have successfully installed my anti virus and update it as well.

yeah, sounds like it, waht you should do is go to download.com and search for a antivirus program, it is free, waht i use and has worked alot for me is the spybot, antivirus software, that has fixed my computer back to normal, i love it, it helped me a great deal cuz my computer was all messed up and then i got it fixed by that software, it was like new again.

I think you should call experts to help you look down on your computer.