Why are people so mean?

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United States
April 17, 2009 1:55am CST
Okay the deal with this topic is that I work for a Marketing Research company. We are NOT telemarketers, we never sell anything. But, we conduct phone surveys, and we conduct focus groups... which you get paid for your time and opinions. And we are doing a phone survey in about 7 or 8 different cities here in the U.S.. And one of those cities is Phoenix, Arizona. And all the people there are so dagom mean. Why is that? How can a large area of people be so damn mean. I have had people tell me to go f^@% off, and others just slam the phone in your face and others just don't pick up. But, my question is for the first two groups of people. How come there are so many rude and mean individuals in the state of Arizona? Is is the weather or what is it?I know that this is rather random, but I felt that I needed to get it off of my chest before going back to work tomorrow and calling that horrible city back again. And see the weird thing is that I was wanting to move to Arizona, but now that there are so many people that I have talked to... well at least TRIED to talk to... I don't know if I want to move there anymore. From what people have told me, that has lived in Arizona, he said that people there in Arizona were actually quite nice. So I am wondering what the damn problem is?Thanks for letting me rant.
4 people like this
11 responses
@fergus (817)
• Ireland
18 Apr 09
Hello, its not you there telling to F off your takeing it personal people don,t want people ringing them about research or anything like that can i ask you why you do it if you can,t seem to understand what the problem is. How would like it if someone was ringing you all the time asking you to do that it won,t be long before you slam the phone down on them.I live in ireland and that does not happen here no one would alow it to happen.
• United States
18 Apr 09
Well, one I know what we do and I know what we stand for. We ARE a member of the Better Business Bereau... and you don't become a member of that with good standing by scaming people, I know that much. And the reason I do this is to pay my way through college and we arent doing anything that people don't want. Wouldn't you want a little or lot of extra money in your pocket for just sitting on your tush? I would hell in this day and time, and little bit would help. And if people would actually slow the hell down and actually listen to something once in their life then maybe they would know what it is that we are doing and what we arent doing. We give the individual all the information that they need to know or that they want to know. It is as simple as that. And allowing something or not, now I don't understand what that is all about. Are all you Ireland people that well to do that you can't use a little extra money? Hell, my grandma is from Ireland, and from what she had encountered and went through, I know everyone... I mean everyone no matter what part of the globe you are in, could use a little extra money.
@sandymay48 (2030)
• Canada
17 Apr 09
Hi there...I too worked for several market research companies when I was younger and for the most part, it was thankless work. People all over are mean. Its because they are bothered so much by other telemarketers, that they dont stop to see the difference and dont care. People are busy with their lives and in a hurry and dont want to take the time to talk. Some people here complain about getting sometimes half a dozen calls a day. FOr that reason, I got an unlisted number. We now have a do not call list in our country that you can put your name on and you are not allowed to call these people. When I used to get calls from research or telemarketers, I was never rude. I always told them I knew how they felt and did their job once and I hope they have a nice day. Most really appreciated it. People dont stop to understand that it is your job and you arent calling just to bother them cause you want to.
• United States
18 Apr 09
Yeah I know about the do not call list and the problem with that is that some people do not understand that the do not call list is only valid for telemarketers. Unless you specifically add the marketing research companys number in it, then it doesnt apply to us. So of course we have all those people yell at us and say I am part of the do not call list you are breaking my rights as a citizen blah blah blah
@albert2412 (1782)
• United States
17 Apr 09
I dealt with the public for years, so I know what you mean. I think a lot of people are just because they do not care about you or what you think and a lot of people are mean to other people because I think that it gives them a sense of power and autority, something that is missing in their work and home lives. They can not talk to their boss or wife or kids that way, but they can talk that way to you. Sorry you are being mistreated.
@iskayz (5420)
• Philippines
17 Apr 09
Hi there! Maybe people from Arizona just doesn't want phone surveys that's why they get irritated every time you does your work. I mean not everyone really likes phone surveys. Even me, I find it a bother to my time but I don't react rudely and shut the person I'm talking to. Every one reacts differently. Maybe you were just unlucky to have encountered such rude reactions. I think you have to be open-minded and you should be use to those kinds of people by now. You should also have a lot of patience with your kind of work. You must not let your work affect your decision on moving to Arizona. In my opinion, I don't think a town is normal if everyone is nice hehe. I'm sure there will be a few mean people and that's normal in every town or city. Ciao!
• United States
17 Apr 09
Yeah, I understand. And sometimes I forget that this only temporary and that I don't need to take it so personal. This job is only till I finish school. And the whole message was to ust rant.
@MsAmazin (15)
• United States
18 Apr 09
There's no real excuse or legitimate reason for people being mean, but one can assume it it because of the constant harrassment from telemarketers, that cause people to take on this attitude. People work hard all day, come on have to prepare dinner, help & /or go over homework. straighten up, some even come home to relax, so to have a Marketing Research company call you with a survey when you now have home business to handle after being at work all day is annoying. And when one does take the time out to answer questions, the questions sometimes seem non-stop, and that also is annoying, hence the meaness coming out of ppl.
@lsjack (44)
• China
18 Apr 09
i think time can deal everything,just forget such unhappy experience, enjoy with u friends and have a good time.
• India
17 Apr 09
Hi, I know what you mean to say and how you feel. I work for a call center and experience the same thing. We also dont sell anything just service the product and people call us, we dont call them and they also use all kind of profinity words. It really puts you off when you have to listen to this sort of language on your first call of the day. People think by buying a product they own the company. It is really sad when they act like this. Really sad and heart breaking too. Larry
@timhinyy (1653)
• United States
17 Apr 09
it must be the heat, you mean they won't even give you the chance to tell them that they will be paid for their time that they give you on the phone?. i have done phone surveys in the past and they are not so bad and i got something for it, though it was so long ago now i couldn't tell you what it was. i think it was a survey about what radio stations you listened to at work. they wanted me to give specific times that i listened to these stations. to be honest it was just the same station so i ended up just repeating myself, but they seemed happy with it so what the heck it was ok with me and we got something for my time.
• Philippines
17 Apr 09
it's maybe because you are calling for the person not interested on your surveys. maybe you and your company could find other ways in doing the survey..another thing is, if the person you are calling has voluntarily registered in a website for them to get paid by participating to your survey, why would they be mad if they want cash in return. unless of course, if they have not been paid previously or they have the problem getting their money after the survey was completed.
@smartjack (520)
• India
17 Apr 09
well there are people like that and you cannot change them, time can change them.
@yuguoli (83)
• China
17 Apr 09
Thanks for sharing with us. For those people with that attitude, you should be also polite and patient. This is the most important thing. Then I can just proceed as below: 1) learn to forget and forgive 2) always talk to others with smile and 3) be real 1) It's not so easy to be like this. And to be frank, I'm also learning the approach to forget and forgive. I guess, maybe, it's the best and strongest competence for the social people. Perhaps you me think of me as stupid, but you know, in China, we have a common saying that "Disadvantage is fortune in some day" it means when you are confronted with bad conditions or things like that, you definitely experience it, and mostly it hurt you. But who can take replacement of you? So you just LEARN in it for the future and it will surly repay you via other channels you might don't know in some day. So my pal, trust me and be easy about such THINGS. lol 2) Smile is an incredibly amazing stuff in this wonderful world. And the majority of us will never DENY the smile, right? How do you think about it. Just give it a shot. 3) Be real, for 2 aspect: i Be a real man, a grown-up. They have their own attitude of life and you have yours. You may not MAKE theirs but you might influence. We are influence each other and you just stand up straight and you could be more influencial. ii Be real in this society. People differ. Sometimes we have to face these problems. So we just admit it, whether it is right or wrong. It is what it is, right? If you cannot change it, then change yourself. lol Wish you happy everyday, pal