Not so Satisfied with my 1st Purchase in eBay, how about you?

Philippines
April 24, 2009 5:07am CST
Im starting to purchase online now since i find it very convenient for me. It also saves me time to roam around from one shop to another trying to figure out the right item i want to buy. I purchased some swarovski stuffs on ebay. The seller is a powerseller with lots of good feedbacks about her. Actually, a 100% good feedbacks. I was a little bit dismayed when I receive the items because some stones were missing and there was a wrong item shipped. I send an email to the reseller because i dont want to ruin her good reputation, telling her my negative feelings about our transactions. She asked sorry and will make up to me according to her. The good side was she's very helpful in choosing items and very fast with the delivery. Whats your first experience with ebay? was it good or somewhat bad?
7 people like this
16 responses
• United States
24 Apr 09
The first purchase I ever made on eBay was back in 2004. I saw a book on the site that someone was selling I wanted. As far as I can remember I was perfectly fine with my first purchase as well as all the other purchases I've ever made using eBay. Some of the sellers were a little less than great when it came to communication but everything worked out fine for me with all of my purchases.
1 person likes this
• Philippines
25 Apr 09
Hi darthjustice. I was actually thinking to buy a book too as my first purchase in ebay but i did not found a good price for the book i was looking. Thanks for responding.
@WebMann (4731)
• Canada
24 Apr 09
I have never had a negative experience on eBay. I have had a couple of sellers take longer that I would like to deliver but I always received what i ordered and it was always in great condition. I don't think you are allowed to place negative comments on eBay anyways. If you have an unresolved problem you need to go directly to eBay about it and have them handle the issue with the seller. It's always been fun selling on eBay as well.
• Philippines
24 Apr 09
Thats good for you webmann. I havent try selling something on ebay, im thinking about that actually. Thanks for the response.
@KrauseHome (36448)
• United States
26 Apr 09
Actually over the years, I have made many purchases via Ebay. For the most part I was usually pretty satisfied and had no real issues. Sometimes the main issue ended up being Shipping being quite high, but most people are Great to work with on there as well. I did have one Bad experience on there, but the person took care of it right away, so everything did turn ok as well. All I can say it is your choice, but wishing you the Best from here.
• Philippines
27 Apr 09
Thanks Krausehome. I think the common problem of people encountered with their purchases online is the shipment. Happy mylotting!
@youless (112358)
• Guangzhou, China
24 Apr 09
I like shopping via the net, but my first shopping experience in Ebay isn't good. I bought stamps from Ebay. However, I have never received my stamps. This is why I never want to buy anything from Ebay again. I love China
@youless (112358)
• Guangzhou, China
25 Apr 09
That's so nice of you and thanks a lot! I am not collecting stamps. I bought it because I wanted to give to a doctor who was very kind and careful to me since I really appreciated to him.
• Philippines
24 Apr 09
Really? Thats worse than what I had experience. Are you a collector of stamps? I can show you some stamps that might interest you. PM me if you are interested. Thanks my friend for responding.
1 person likes this
@tdl6606 (13)
• United States
25 Apr 09
Hi jhoannejoi, Sorry your first eBay experience wasn't good. But even with big name retailers you'll occasionally have problems with a purchase. I sell on eBay and am very careful about what gets sent out, even so a small percentage of items will not be perfect and the customer isn't happy. In those cases I always refund their money. I wouldn't give up on eBay. Make sure you get a refund from this seller. If you're still not satisfied you can leave a negative feedback. Dave
• Philippines
26 Apr 09
Thanks for the info and advice dave. Its great to know some have good and positive experiences with ebay. Happy mylotting!
• Philippines
24 Apr 09
Hi there. Well, I was quite satisfied with my purchase in ebay, all things considered, and I'm quite happy that it turned out that way since my first ever purchase was from a buyer living in the United Kingdom whereas I'm living in the Philippines. International purchases are quite tricky and I'm just happy that the buyer I chose was very reliable and professional. Also, the item I bought from her (a manga/Japanese comic book) was in the condition she had described in her post, if not better - and I actually got it for almost half the price of a brand new item including the shipping. Needless to say, I left her a well-deserved positive feedback for the transaction. I'm sorry to hear about your first experience, though. Hopefully, it would still work out, considering that your seller is willing to make up for it.
1 person likes this
• Philippines
24 Apr 09
Hi nekonyanta.. Good for you, lucky that you have chosen a good and reliable seller. Thanks for the response.
@suspenseful (40193)
• Canada
24 Apr 09
I have never dealt with Ebay. I do not like the idea of bidding on something and since it is not usually with a major store, they might not accept credit cards and have no idea what recourse I would have if there is an error. So I am rather hesitant to try.
• Philippines
24 Apr 09
Actually you can purchase something in there without bidding. Those items that marked with buy now. Thanks my friend for responding.
@cher913 (25782)
• Canada
24 Apr 09
i have been pretty fortunate on ebay, though i did have one incident where the item i paid for never came and i complained to the company but never heard ANYTHING from them! how horrible is that? i bought a pin from etsy and it wasnt anything like the picture, so i was disappointed with that. again, no restitution was made. you have to take a chance i guess.
• Philippines
26 Apr 09
Yeah.. We cant be sure of on purchasing items online, some turn out far from what we expected. Thanks for responding.
@CanadaGal (4304)
• Canada
24 Apr 09
I'm sorry you had a not so good experience with your first time using ebay. I haven't made too many purchases from ebay over the years... maybe a dozen or so? But all have worked out just fine. I've gotten some old video games, jewelry, travel mugs, and Wizard of Oz collectibles. All of my experiences have been great. My biggest issue was with a WofOz plate and the delivery company (I couldn't go to pick it up from their office, because no buses ran there), but even then, they rearranged another delivery time so I would for sure be home. And that has nothing to do with ebay or the item.
• Philippines
24 Apr 09
Oh good for you my friend. Some are lucky and some arent lucky like me. Thanks for the response.
@zweeb82 (5653)
• Malaysia
24 Apr 09
I'm a seller on eBay & so is my wife. So far she has never purchased anything through there & I have only purchased once to resell it here. That one time experience was not too bad & I was quite satisfied. In your case, I think the seller is very responsive, responsible & helpful so you should be quite thankful!~ Hope all goes well!~
• Philippines
24 Apr 09
Hi zweeb82.. Im thankful but of course the most important thing that i should consider with my purchase is the item. Thanks for responding.
1 person likes this
@fasyahime (629)
• Malaysia
24 Apr 09
so far everything is good except jacket because it's big long in my hand length..other than that,everything is good!
• Philippines
24 Apr 09
Thanks for the response fasyahime. We cant really avoid to buy something that we are not satisfied of.
@carann (260)
• United States
25 Apr 09
I buy and sell on ebay. I have been for the past 3 years. I have had only a couple problems but I contacted the seller and it was taken care of right away. I only sell items that i have and I descrobe them down to every detail Some times my shipping is a bit slow for others but I ship from a small post office that has wierd hours. They are closed in the middle of the day for over an hour. I keep in touch with anyone that buys anything and do my best to have the buyer be happy.
• Philippines
26 Apr 09
Thats so nice of you carann. Your buyers are surely satisfied transacting with you. Thanks for responding.
@jkatmaou (195)
• Philippines
25 Apr 09
my first purchase from ebay was very satisfactory considering that I bought an item from Japan and I'm in the Philippines. the seller is also a pwerseller and the item I bought came in perfect condition, exactly as described. the price was quite reasonable too.
• United States
24 Apr 09
I was pleased with my first purchase (which was some shoes). The seller was very nice and answered all my questions and also gave me some more pictures of the shoes to where I knew I was making a good buy.. happy mylotting ^-^
• Philippines
26 Apr 09
Lucky you to have such a good and responsible seller. Thanks for the response.
• India
24 Apr 09
nothing special
• Indonesia
24 Apr 09
so far so good,except whwn i buy MUSE DVD.it broke