Coeliac Disease

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As chefs, my husband and I are surprised by the number of people who stay at the hotel where we work, who do not let us know that they suffer from this condition, or many others, for that matter. We always cater for any dietary requirement, but it makes it so much harder for us to provide our guests with what they need when they don't let us know in advance. Can you tell me why it is that people hide their dietary needs? Is it that they don't want to feel different from everyone else; that they don't want to make a fuss, or some other reason?