If there's an Unresolved tab...how then do you resolve?

@kryzell (921)
Philippines
June 13, 2009 9:57pm CST
I have noticed an Unresolved tab under the discussions on our Mylot dashboard. I am just curious that if there's an unresolved tab...is it possible for us to mark resolved topics? Like I have discussions, that through the help of fellow mylotters, I have already resolved. Please share if you know about this...
2 people like this
4 responses
@PeacefulWmn9 (10420)
• United States
14 Jun 09
Hello : ) An unresolved discussion is only one for which you've not yet chosen a "best response." That is the way to resolve the discussion, and it won't show up under that tab any more. I usually let the number of days since the last response be guide as when to mark a "best." 3-5 days, say. Hope that helps. Karen
@kryzell (921)
• Philippines
14 Jun 09
Silly me... I just realized that now. Thanks for the tip...
• United States
14 Jun 09
Thank you for the best response : ) Always nice to get one of those. Karen
@eshaan (6188)
• India
14 Jun 09
Unresolved...means you have not marked 'best response' on those discussions of yours...you should do it....but after some weeks have passed when you start a discussion....coz you get paid for it, and also the one to whom you mark best response gets the benefit of you giving best response to him/her....whenever you have time go through all of them and keep marking best response to the resposne which you really like
@modstar (9605)
• Philippines
14 Jun 09
Well i got tons of unresolved discussions lol! I haven't awarded the best response yet on the discussions on my unresolved tab. The output of my discussions before were overwhelming and so are the responses so it quite difficult for me to choose the best response award for all of them. So i guess you're still in for a good start, start giving the award and that's how you resolve it.
• United States
14 Jun 09
You need to choose the best answer to the discussions that you have started. Thats it. From what I see here others have already expressed this to you as well. One hint though, wait awhile before you choose the best answer. I wait anywhere from a day to a full week before I choose the best answer. Sometimes the better answers come at a later time and I want to be fair to everyone that answers. Mylot is good place to get answers to questions or help with advice I have found.