paypal confirmation

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hello guys it is quite difficult to confirm debit card from paypal. recently i tried to link my debit card btw i stay in india ..paypal debited my account in indian currency twice ,,but they did not send me paypal code,,when i requested them they asked me to send various documents thru fax which i duly sent by spending some more money.. but when contacted them thru e mail they are not agreeing to send paypal code ,,i ve not received the code in my statement ,,now what should i do to confirm my card? another problem with them is the replies they send looks as though it is automatic and various people respond to the mail everytime,,so there is no direct link and hence they fail to understand my problem,,please suggest as to how i should cofirm my debit card,,i do not have a credit card