Problem with my computer
By kumarpslv
@kumarpslv (3216)
India
July 13, 2009 5:58pm CST
My desktop computer is shutting down properly itself as like we are shutting down it some times. Some time it is restarting itself. After its shutdown if we try to start it,then it will restart several times and I am not able to access the desktop even.All the above are not happening with uniform interval.It will happened at anytime while working.some time,if the main power is connected to it, it will start automatically without doing anything.
With the doubt of some virus, I scanned with three anti virus software by installing and uninstalling the one by one.Nothing found. Very rarely it is checking for disk consistency while such restarts, and will delete some files and add some files itself and then it will start.
My CPU is showing 100% usage most of the time and system starts hanging during this time and this is happening very often. Some time if we type something, the letter will be placed only after few seconds.While browsing, most of the time it will respond after few seconds of my mouse clicks.The OS is windows XP with service Pack 3, also the OS is not genuine one.Highly irritating me.Even after formatting the OS the same thing is happening.Please suggest something to resolve this problem.
2 people like this
13 responses
@hughes232 (46)
• United States
14 Jul 09
sounds like a virus but if its not that are you sure you arent under powered. Because if your computer is underpowered it will shut itself down like that. Also illeagal versions of xp are sometimes risky. I too use an illeagal copy of xp but mine runs fine. But i have heard story of black editions of xp being bundled with spyware and viruses so watch out for that. reinstall xp and if that dont work well go buy a real copy of xp till then if you have no other os to use on that computer run linux on it for awhile. But it really sounds like a virus. go to runmsconfigand startup only nessesary items also try going into safemode and running a virus scan.
@kumarpslv (3216)
• India
14 Jul 09
As you have mentioned that there may be problem with the power.Because my UPS is not functioning properly. Let me disconnect it and give the direct power supply to the system neglecting the UPS and let you know the happenings in few hours.I did not scan in safe mode also and also let me try this one. Mostly this could be the power issues.Thanks for your valuable suggestion and response.Please come back to this discussion after few hours and accept my friend request so that I can contact via PM else.Thanks a lot..
@kumarpslv (3216)
• India
14 Jul 09
Even after changing the power source, the same is repeating. I am not able to scan also and before the scanning process completed, the system is shutting down. Let me try after sometime.
@EliteUser (3964)
• Australia
14 Sep 09
Hey,
I don't really know how to fix your problem with your computer, sorry about this. Hopefully someone else will be able to answer your question better than I have done, in a really good way so you can actually benefit from it. Make sure you have a good day, Happy Lotting!!
@kumarpslv (3216)
• India
2 Oct 09
I tried in many ways and failed to find out and rectify the issue at my own and with the help of my friends.Finally I called one hardware professional and asked him to check everything. Finally he he found that the problem was with the start button of the CPU which used to get struck some time when we operate it.He changed that one. Now it is working fine without any problem. But I still I don't understand how the switch control is making the system to shutdown automatically and properly.Thanks for your response.
@worldwise1 (14885)
• United States
14 Jul 09
If you are using XP. kumarpslv, you should go to your start menu, Help And Support, and select Troubleshooting Problems. Then select Startup and Shutdown. This will walk you through ways to figure out the cause of your problem. Also you could log on in Safe Mode and try it that way. Hope this helps.
@kumarpslv (3216)
• India
15 Jul 09
As mine is not genuine windows copy I can not go for the trouble shooting guidance as they will first check for the authentication of the software and immediately they will remove some more dll files from the system and then the desktop become black in color.We can not set our own setting. If I try to start in the safe more, once I hit on the enter key to select the safe mode, then it starts showing lot of files as like they are missing or corrupted and I am not able to even read them as they are too fast in running.Thanks for your response
@sudhajosyula50 (3808)
• India
14 Jul 09
Hi friend,
There is no doubt that you computer is suffering from virus.Just clean your system with some anti virus software stuff otherwise it might crash your hard disk.Beware of it.Because of the virus i think you are having problem with your computer.
Have a nice day
@kumarpslv (3216)
• India
15 Jul 09
I am also having the same doubt of having virus and hence I scanned with three software. But if I try for another software, it is not giving that much time to install or update the software and shutting down before the process is completed.some time, I am finding very hard to start it and it make attempts as like the cars are taking when they have some problem. Repeatedly staring and shutting within 5-10 seconds.Thanks for your response and I will try to avoid formatting the system as I have lot of important data in that.
@raghul77ster (2132)
• India
14 Jul 09
This must be a hardware complaint.
Even I faced the same problem once after working for about 2 to 3 hours, my PC shuts down automatically.I opened my CPU and found that the metallic part over my processor is getting heated up excessively...its becoming very very hot. I don't know if the fan is the root cause for this.because it might happen that if the fan isn't moving fast enough, it might fail to cool the processor and ventilate it..
although, I am not very sure of this, I can tell you that this not a software complaint.
~Have a nice time~
@kumarpslv (3216)
• India
15 Jul 09
If I am given enough time to recover the data available in that system then I will change the two fans and also install with the original copy of windows as I suffering a lot now because of pirated copy.On checking, my process is also getting much heat soon after the running of one or two hours and also they are making much noise as like traveling in a car with low sound..Hope I will get all of my data back with out any loss and I thank you for your valuable suggestion related to the fan overheating.
@handamama (13)
• Sri Lanka
14 Jul 09
this is a computer question ahahaha.
okay first of all remove virus of your computer.
then try if it doesn't work i have no idea.
please sent it to make.
thank you.
@kumarpslv (3216)
• India
15 Jul 09
Thanks for your response and I am trying to scan with another anti virus software.
@lovedude (4447)
• India
14 Jul 09
I think, first of all it's not an problem of software.. it may be possible that your some portion of hard disk got corrupted, which mostly lead processor to 100% usage (even I had same problem in the past) so if you are computer expert just take your friend's CPU and swap the hard disk and check if your computer is having the same problem or not. and then if your hard disk making restart your friend's computer then its problem of Hard disk, else it could be low power problem, mostly during rainy seasons when voltage is low, computer gets restarted itself.. and one more try you can do is.. just open your CPU cabinet and clean dusts from your Motherboard and let it be warm for few minutes.. then close it.
Hope this will be useful.. Good Luck. XP sp3 can't be responsible for restarting the system. virus could be.. but as you are saying you had scanned it, then also scan with Norton, Mcafee, Zonealarm, windows defender, spybot, either one..
Good Luck..
@kumarpslv (3216)
• India
14 Jul 09
I am having the same doubt also and that's why some time it's used to check the disc, that too only the " C " drive for consistency. Also am able to see lot of dust in the cabinet. But I cleaned them just two months back. I changed my UPS also as our friend mentioned about the power problem and found the same thing. Some time I am not able to even start the system and it is continuously restarting itself.Now it is working for about two hours without any problem and it will go down at any moment.Morning I was not able to even log into mylot, and it got down very often.Now I am going to install Norton and its downloaded. But I am not sure whether the download process will complete or not and I have to update it also. Hope it will do fine.Thanks for your suggestions and I found each and every one is important.Thanks again.
@icehut (508)
•
14 Jul 09
Check your CPU fan is working. If the CPU fan is not spinning, the CPU will overheat and your computer may shutdown properly depending on your motherboard thermal shutdown settings. The unclean shutdowns could be due to excessive overheating which does not give your computer enough time to perform a proper shutdown. Another, more common, possibility is a faulty PSU.
@kumarpslv (3216)
• India
14 Jul 09
My CPU fan is working but it is very much noisy and there may be some problems with that also, as the desktop is about 7 years old. After the scanning process completed , let me check the fan and it seems lots of dust are there and I have to clean them also.Thanks for your useful guidance. I am not able to respond to you all as it is shutting down very often now.Thanks again for spending your time to resolve my issues and I let you all know the happenings.
@chaitra001 (3278)
• Bangalore, India
14 Jul 09
Hi Please check your fan over the processor is working fine or not... If the fan is not working properly these things happens when the processor gets heated up.. Another option is please check your power supply that is given for your system.... It might have loose connection..
@kumarpslv (3216)
• India
14 Jul 09
I checked the power supply system with another UPS and the same thing is repeating. But it is sure that my fan is full of dusts and after installing the norton and scanning with it, I will remove the side panel and clean every thing. Fortunately, I am having previous experience with the cleaning of fan But if it is the cause of overheating, then it should start well when I start the system after few hours and also the climate is cold here..Thanks for the suggestion.
@incredibleDNA (1742)
• Philippines
14 Jul 09
Hmmp, are you using Norton Anti-Virus? Does it show that there are several svchost.exe on your Services tab if you do the ctrl+alt+del key? If so, I have had that problem before. What I did is to uninstall completely the Norton software and have replaced it to AVG Anti-Virus. I hope this helps!
@kumarpslv (3216)
• India
14 Jul 09
Fan is making a loud noise and of course my system is old one. I will check it after scanning the system once and never bother about our language and it is just way of communication and it is understandable only and I found nothing difficult in this.Thanks for your response.
@vishroxx (122)
• India
15 Jul 09
This is because virus is spread in your boot record where all the booting information means the files that needed in starting the computer.. if you r using windows xp . then if u format the whole pc .. i think it will as it is .. but if you install windows 98 first and then windows xp .. and the problem will be solve.
because windows 98 is only one operating sytem that check the whole hard disk. it clear the virus.
@kumarpslv (3216)
• India
14 Jul 09
If the discs are broken, then it should not work at all. But it is working well for some time and then restarting itself and some time it is not at all starting..Highly irritating me now, my system.Finally I may need to call a technician for assistance.Thanks for your response and suggestion.
