How can we be good listeners?
By moon1688
@moon1688 (144)
China
July 20, 2009 3:49am CST
There are the tips:
1, the elimination of external and internal interference
Both the external and internal interference, is a major factor impeding listen. Therefore to improve listening skills is the primary method of elimination, as far as possible. Need to focus completely on each other's body in order to grasp each other's body language, understand what the caller said, did not say what, as well as each other's words represent the feeling and meaning.
Therefore, in and talked to students, it is necessary to watch the students so that you can more clearly understand the students want to say.
2, to encourage each other to open
First of all, listen to others speak has always been a polite, willing to listen that we are willing to objectively consider the views of others, this person will say that we very much respect his opinion, help us to establish harmonious relations, mutual acceptance.
Secondly, to encourage each other to open talks to reduce competition in the mean. We can listen to cultivate an open atmosphere, conducive to exchange views with them. Those who speak do not have to worry about as a result of competitive pressures, but also to concentrate on the point, do not have to busy for their own defense to find a contradiction.
Third, the other party to put forward his views, you have the opportunity to express their views in before the master agreement between the two sides. Can listen to the other side more willing to accept your views, so that when you speak, to persuade each other more easily.
3, the use of and to observe the body language
When we talk of time and, even if we are not open, our hearts feeling through body language on the performance of clear out. Obedient or closed if the attitude of indifference, the speaker will be naturally concerned about their own special move, more reluctant to open our hearts. On the other hand. If you listen to people being open-minded, very interested in, then said he is willing to accept each other and would like to understand each other's ideas, the speaker will be encouraged. Body language of these include: the natural smile, do not cross his arms, hands not on the face, body slightly forward, and often see each other's eyes, nodded.
4, non-necessary, to avoid interrupting the speech of others
Good at listening to others who do not speak because they would like to emphasize some sticks??Festival, would like to modify some of the other party does not matter what part, I would like a sudden change in topic, or just did not want to finish a speech, it would not interrupt each other . Frequently interrupted the speech of others to listen to people that we are not good at speaking, personality radical, ill-manners, it is very difficult and communication.
Although interrupted by other people, it is an act of bad manners, but if the "ping-pong effect" is an exception. The so-called "ping-pong effect" refers to the party to listen to people speak to timely make the point many of the questions or feelings to make a few comments to respond to the other side's argument. However, there is a missed some places, or do not know when to temporarily come to an end if the other party promptly of the Department questioned.
5, to hear words
The so-called key words, referring to the specific facts describing the wording of some of these words reveal the message, but also shows the other side's interests and emotions. Through words, we can see each other's favorite topics, as well as the speaker of the people's trust.
Also find out if the other side of words, but also can help us decide how to respond to the other side's argument. As long as we put forward in their own problems or feelings, by adding other key elements of what is said by the other side you can feel what he says are very interested or very concerned about.
6, reactive listening
Reaction to listen to refer to hear just to repeat, this is a very important communication skills. Our response to the other party that we have been listening to him, but also to understand his words. But to listen to instead of reactive, like parrots, what the caller said, what you say, but should use their own words, briefly describe the focus of the other party. For instance, "you say you live in the house at the seaside? I think there's a certain beautiful sunset." Reaction to listen to the main benefits is to let each other feel important and be able to focus on each other's hands, so that dialogue is not interrupted.
7, to clarify the various implied
Many people are afraid to directly spell out their true thoughts and feelings, they tend to use some narrative or doubt, implied in every possible way to express their views and feelings of the heart. But this implied that impede communication, as if they are bad listeners, if their intent and content of people are often misunderstood, and finally on both sides could lead to verbal slip of the tongue or to trigger conflict. Therefore, it encountered a strongly suggestive, it should be encouraged to speak the words of the people and then make one thing clear.
Identify and focus on key details of the problem discussed above may be very interesting, but to find other key words and to concentrate on the key above, so that we more easily learn from each other's point of view the whole issue . As long as we no longer pay attention to a variety of micro-??section, we will not hear each other if not the main focus of the content or miss, and a waste of valuable time, or make false assumptions.
8, secretly recalled that sorted out the focus and conclusions put forward their own
When we talk, we usually have a few seconds, you can look at each other's minds, then sort out which are all about. We must delete irrelevant details and focus on each other and the other side would like to focus on the main idea, and remember these priorities in mind and ideas.
Secretly reviewed and sorted out the focus can also help us to continue to raise questions. If we can point out each other in some places that only half or so vague, people will know to speak, we hear his words have been, but we are also very hard to want to fully understand him. If we are not sure who the other key or more emphasis on the idea, they can use the way asked to let him know that we have to pay attention to the contents of conversations.
9, to accept the speaker's view
If we can not accept the speaker's point of view, that we may have missed many opportunities, but could not and the other to establish a harmonious relationship. Even people who say things the feelings and emotions, and even come to the conclusion and we are different, they can still stick to their own views, conclusions and feelings. Respect the views of the speaker, you can let each other know, we have been listening, and we understand his words, although we do not necessarily agree with his point of view, we still have great respect for his ideas. If we have not been able to accept each other's point of view, we and the other side it is very difficult to accept each other, or to jointly build a harmonious relations. In addition, the speaker can also help build self-esteem, make him more able to accept different views of others.
3 responses
@spamind (70)
• China
20 Jul 09
Hi, moon1688,
Thank you to share the tips. It is usefull and practical in our daily life. To be frankly, most problems are coursed by inefficient communicate. To be a good listener is very important,I think, for the efficient communication.
@krajibg (11922)
• Guwahati, India
20 Jul 09
Hi there,
This is indeed a good piece of information and tips on listening as well.
Thanks.