help!! what's svchost.exe error?
By raenie
@raenie (705)
Philippines
July 28, 2009 3:00am CST
I got a virus the other day--AVG detected it --packed.monder--so I put it in the vault & emptied it--but I noticed I keep getiing an error message after start-up--svchost.exe encountered a problem & needs to close--what is this?? how do I fix this? So I switched over to Avast--unsitalled AVg & installed avast--it didn't find any viruses & I'm still getting that error message at start-up--anybody out there who can help me?? Super thanks! DO you think this is spyware & is dangerous? 5 responses
@jwfarrimond (4473)
•
28 Jul 09
The virus probably modified the registry file so that the computer will not recognise it. Try doing a system restore to before you got the virus. That should restore the registry to it's correct state.
1 person likes this
@raenie (705)
• Philippines
28 Jul 09
so do you think this virus is dangerous? I don't know how to do a system restore though
That's probably what happened since I got the error msg & then I got the virus notification--will a system restore delete the files in computer or something like that? thanks for your reply @jwfarrimond (4473)
•
28 Jul 09
System restore will restore your computer to a previous state. I assume that you are using XP or Vista? the OS is automatically every day creating "restore points" which are like a copy of the computers hard drive as it exists at the restore point. If you use System Restore, your computer will revert to a previous restore point and all changes made to the system after that restore point will be gone. That might include any programs or files saved after the restore point so if you have any such files, you should save them to a different location before doing a system restore.
Now. Go to start menu, select "help and support" selct "performance and maintenance" select "using system restore to undo changes" select "system restore wizard" then just follow the wizard instructions.
@imacRuel1 (258)
• Philippines
28 Jul 09
that was an old PC habit... if something went wrong they'd do System Restore... D'ya know that viruses are most potent even w/ system restore... it would keep on coming back to harm your PC... Beside... System Restore is not the best advice that you'd get from a Tech Guru...as they would prevent you more in using that. Get a good virus scanner like Malwarebytes & Trojan Remover... Hijack This would also be helpful & post it to their website so you'd get a reply of what you should need to do to get rid of the viruses in your computer. BleepingComputer is another great forum related to the same topic as this... Again... if it's only svchost.exe your problem then you need to repair your system to renew it back.
@shankarbaddi (785)
• India
28 Jul 09
remove it from the vault because i guess its a system file. You can check by pressing CTRL+ALT+DEL there in process you can find a list of your system files which run in the back end. It allows some files to end but when you access to end task for some it does not allow you to it means its a system file
1 person likes this
@raenie (705)
• Philippines
28 Jul 09
thanks , I did empty the vault and it's still popping up--I pressed ctrl alt del & checked the task manager--but I honestly don't know which items should be there or not--I did search though that svchost.exe is needed by windows to run...eek I am such not a techie!
, I did empty the vault and it's still popping up--I pressed ctrl alt del & checked the task manager--but I honestly don't know which items should be there or not--I did search though that svchost.exe is needed by windows to run...eek I am such not a techie!@shankarbaddi (785)
• India
28 Jul 09
That is 1 of the main file to run windows if you delete(its impossible) but to if any how you delete then its for sure that you are gonna face problems in some or the other way. Let me know if you need any more help.
@brienn (825)
• Philippines
28 Jul 09
Try to install Tuneup Utilities and clean your registry. Maybe the file that have been detected by AVG was the one that have been searching by your registry. And when you're computer boots up, it search for that file and didn't find so it generates an error. Hope this will help you.
@raenie (705)
• Philippines
28 Jul 09
Hi & thanks for your advice I'll see what I'll do next--this is actually a shared family computer & I sure do hope taht this isn't dangerous or anything like that--your theory might be right though--I did notice though that the pop-up appeared first before avg detected the treat & then I emptied the vault but the pop up is still there...
I'll see what I'll do next--this is actually a shared family computer & I sure do hope taht this isn't dangerous or anything like that--your theory might be right though--I did notice though that the pop-up appeared first before avg detected the treat & then I emptied the vault but the pop up is still there...