How to reformat an acer laptop
By johannawhite
@johannawhite (75)
Canada
August 16, 2009 11:36am CST
We have 2 laptops in our home, mine is toshiba and has built in restoration and the other does not, the other laptop is made by acer, the acer company does not provide disks and the back up disks that were made from the program provided on the computer do not work. the laptop starts up and once it gets to the desktop it gives a message asking to prepare for memory dump. I have no idea what was done or may have been downloaded to cause this but now we have a practically new laptop we can't use. anyone have any advice?
2 people like this
7 responses
@benny128 (3615)
•
16 Aug 09
well when you first start your laptop you will of been prompted to make a set of back up discs I know not many people do it tho.
I assume you havent, as if you had you could use the back up discs that you will of made on the first start up of your pc.
If not then have you spoken to acer am sure they be able to advise you better than on here.
@johannawhite (75)
• Canada
16 Aug 09
i already explained those things. I had the back up disks made and they do not work, i contacted acer and they do not make recovery disks any longer. did you even read what i wrote? hehe
@cwachid (160)
• Indonesia
16 Aug 09
Several weeks ago, I also have the same problem. I tried to search on ACER website and do some download on driver. It is not help to solved some error message during restarting. When I have send to ACER service centre for repair that they suspecting only Motherboard? It is really costly (price closed to brand new laptop). I tried to install ubuntu 9.04 linux that it's work with no error.
@callarse1 (4783)
• United States
17 Aug 09
Go to the Acer website look up your model (on your Toshiba laptop that's working of course!) and search for the recovery CDs (DVD). You can probably purchase them or they may have an option to burn them. You'll need to get all the drivers and utilities. Have you considered going into save mode to search for the problem? You could do some recovery operations before reformatting the whole computer, right?
@incredibleDNA (1742)
• Philippines
16 Aug 09
hi there, you can go to this URL http://support.acer-euro.com/drivers/downloads.html so you can download all the drivers and utilities needed for your laptop. you can check your model number at the lower right part of your screen, it's embossed.
be sure to list all the name of those drivers before reformatting your disk.
@johannawhite (75)
• Canada
16 Aug 09
oh wow super thanks for suggestion I am going to check it out ^_^
@johannawhite (75)
• Canada
16 Aug 09
what i need is to start that laptop like new as if just bought from the store...
@xichen7 (153)
• Philippines
17 Aug 09
I think now any new computers of all brand are not provide the back up disks. They all put in your harddisk, you can use the special button to reformat your computer. If you don't know how to do, you just ask the engineer of Acer to help you to rebuild the system. And if you want th back up disks you should make it youeself.
@fashman (47)
• United States
17 Aug 09
I have a ACER laptop and has been affected with Arshan virus... pls.. can someone help me out................
@virusxtreme24 (805)
•
17 Aug 09
Hi, if you have the other computer, grab the gparted .ISO and burn it to a CD using ImgBurn. When you load up the computer, go to the boot menu and select CD/DVD drive, follow the instructions and the rest should be obvious once you get into the Live CD program.
