T Mobile Cell phone service

Tweet

Well I went to Tmobile about a month ago and purchased 3 phone (got them for free actually with service) and a 2 year contract. I also purchased a web stick modem and internet service. T Mobile gives you 14 days to decide wether you want to keep the service or not...we previously had Alltel and before that Verizon and neither of them offered the 14 day trial. Well I hate Verizon and would never ever use them again if they were the last service on earth...Alltel was ok but in july they decided to become Verizon so we dumped them. I was ticked off at the time because we had had that same service for about 6 years and I wasnt planning to change but I wont hang with verizon so... Anyway I have to say they did us a HUGE favor..lol So far I am soooo impressed with TMobile!!! First of all after I got everything I couldnt get the modem to work at all so I was on the phone with customer service several times a day for 3 days...and every single person I talked with was pleasant and polite and went out of their way to help me.... TMobiles web service for $60 per month is limited to 5G a month...which sounds like quite a bit but even with the darn thing not working right we blew through that in 3 days so I figured out that that wasnt goint to be a good deal at all....so I packed the modem up and sent it back....I called to cancel the service and it took all of 2 minutes to get it cancelled.....usually when you try to cancel a service you get the run around for months.... Anyway I went back to the store and ended up buying a blackberry for just $75 which was only $25 more than the modem and I got unlimited web service with it for only $25...so I ended up getting unlimited service instead of only 5G for less than half as much! And you can tether the blackberry to the comp and use it like a regular modem....of course I figured after the first 5G of service they would throttle it so much that you could barely do anything but actually its not much slower at all.... So far I am EXTREMELY happy with my new TMobile service and their customer service department is the best I have ever come across...and to make it all even better I am getting the same services at TMobile that I was at Altell but I was paying $225 per month with altel and am only paying $180 with TMobile....gotta love that But the best thing so far is I figured for sure I would have to fight and argue with them to get the refun for the modem i sent back....I sent it registered and everything to be safe and i got delivery confirmation on Aug 28 so i figured i would wait about 2 weeks and then start bugging them for my refund...lol...well a few days ago i was checking the balance on my card and found that they had already refunded the money!! I cant say enough good about TMobile and I definately would recommend them to anyone looking for cell phone service right now!!