How long am I supossed to have to wait for support?

Norway
October 13, 2009 5:16am CST
It's been 3 days now since I contacted the support team, nothing has happened. I decided to put some funds in my account so that I could start posting tasks, but when I paid the amount with my PayPal account, my money vanished. At first I chose to think the support team were probably having the weekend off. Sorry for being a drama queen, but I have been scammed online before, last time by a big domain reseller, and I became a bit paranoid after that incident. I also consider the "don't send follow up messages, we will delete it" addendum in the automated support a bit odd. Anyway.. I'm off to post an update in my blog before I get some sleep. Tired from writing list mails and trying to figure out a way to squeeze a humongous banner into my WP blog without obliterating the blog theme (no success so far, sigh). Here's for hoping it will get fixed, and I hope it is not a common problem.
2 responses
patofgold23
@patofgold23 (5069)
• Philippines
13 Oct 09
hi splinter...mylot was having lots of problems over the weekend and only got things straightened out today.... i guess they would get back at you really soon.
Splinterbiz
@Splinterbiz (45)
• Norway
14 Oct 09
Hi Patofgold23, Thanks for your input. Fortunately, the money finally reached its destination, which is my funds account, and I feel much more at ease, now that it has been taken care of. Also, thanks to the MyLot staff for fixing this issue, and I hope it is not too common. Usually when I pay for something using PayPal, the amount is registered paid immediately, but I am well aware that PayPal is anything but perfect, after all.
1 person likes this
patofgold23
@patofgold23 (5069)
• Philippines
14 Oct 09
yea..seems like mylot admin had been sleeping during the weekend... and now they're back on their feet... they have made payouts a few hours ago too... I got mine!!
Jaxsky
@Jaxsky (196)
•
13 Oct 09
Hi, I'm sorry to hear about your problems though from my experience Paypal are slow but they normally get the job done. I do hope this is also the case with you. Have you tried ringing instead? The longer you leave it the worse it will no doubt get. Like I said hopefully they are just slow and will sort themselves out but the automated support reply does sound a little worrying. Let us know what happens! Good luck!