imporovement of communication is needed around here!!

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Ask any employee what they'd like to change about their company,and you're likely to hear "we need better communication around here".Everyone around them nods in active agreement.But what are they agreeing about?What do they mean by this?It could any number of things.Probing people's complaints about "poor communication" can lead to the core issues that need attention.What must strategy that a manager need to do or establish to have a better communication with its employees in order to understand them better.?