Quality in conformance
By novzki
@novzki (9)
Philippines
December 14, 2009 12:50am CST
Philip Crosby do believe that quality is defined as conformance to requirement, not as goodness or elegance.
But as a buyer do you like products/services meet the standard but it does not look good to our eyes? Would you be willing to buy the products or to able to service?
No responses
