quality
By mae_bernardo
@mae_bernardo (7)
Philippines
December 14, 2009 1:02am CST
for dr. philip crosby quality is defined as conformance to requirements, not as 'goodness' or 'elegance'. what does 'goodness' or 'elegance' mean? for a person who could not afford things that has this.
1 response
@boyet_salis (13)
• Philippines
14 Dec 09
It is what you see on the product and how you use the product, that is how person afford things that they cannot afford.