Quality of philip crosby

Philippines
December 14, 2009 1:23am CST
For crosby, quality is a conformance to requirement specification that all actions necessary to run an organization, produce a product and or service, and deal with customrs must be and agreed.
1 response
dpalais
@dpalais (130)
• Philippines
14 Dec 09
I just wonder if is this the definition of Crosby maybe I need to check my notes or else I have post the wrong one.huhuh!!!