i need help with neobux...
By shikaymaru
@shikaymaru (700)
Malaysia
9 responses
@neahard4you (37)
• Romania
28 Dec 09
hey send support ticket from the email you made your neobux account at this address tickets@neobux.com You put your id in subject and explain what was the case of your suspend. you will get a reply with your ticket number instant, wait some time for the reply, maybe 8hours . good luck.
2 people like this
@shikaymaru (700)
• Malaysia
31 Dec 09
hey, I did as you said and it works, neobux admin reopened both me and my brother's account a few hours after I sent them the support ticket..Thanks
@simonelee (2715)
• China
28 Dec 09
Hi there. Did you get suspended due to IP address? If so you can send them a message explaining your side. No need to worry. My account before was suspended for no reason then for second time my account was suspended again because i used different IP address so what i did was i send them a message. After a few days my account was activated. I guess i was so luck at that time that they accepted my reasons. Just send them a humble message. Good luck.
@simonelee (2715)
• China
29 Dec 09
Oh. That's quite hard to justify. Just try your best and be honest of your mistakes. Though we know that rules are rules but there's no harm in trying. I was given 2 chances i guess they will also give you a chance. First offense it took me months before i my account was activated. If you are lucky enough just try to avoid the mistakes again.
@johnnykay (1056)
• Hungary
28 Dec 09
do you know any reason why could they suspended you? if you use more than one account per household (your family member have logged in with the same computer e.g. sam ip. adress, etc.), than there's no wonder! if you were not suspended because of that, than send a ticket to the admin/support team, and they'll help you/ tell you why you've been suspended!
have a nice day!
1 person likes this
@johnnykay (1056)
• Hungary
28 Dec 09
there's always a chance...:) jsut send a support ticket, and they'll answer you what to do..
have a nice day!
@sparksssss (478)
• Philippines
28 Dec 09
yeah send a support ticket. my account also was suspended then i explained my side then my account is back
@redthaidevil (1047)
• Thailand
28 Dec 09
Sorry to hear that friend, I'm certain that is almost impossible to gain a suspended accoutn back. What did you do to get it suspended ? If you were trying to cheat then sorry, you will never get it back. What you can do is you can wait for 3months then you can use your old e-mail or just register a new one.
1 person likes this
@andryan7legends (1297)
• Indonesia
28 Dec 09
Why you break their rule? What you did? I don't really know. Just try to contact the admin, If you are lucky, you account back, if not, you will lose it, 4ever! I hope you not break MyLot's rule. Cuz, It's so creepy if your MyLot's account was suspended.
1 person likes this
@mirali110 (435)
• Hyderabad, India
2 Jan 10
Please furnish your user id in neobux so that it could be posted on forum or chat and know the reason for getting banned and if so how many days u will be banned and what is the penalty for the same for getting the ban removed could be found out and posted back to u...
@rosekiss (30414)
• Eugene, Oregon
28 Dec 09
I am sorry to hear that your account was suspended in neobux. I don't think there is a way to activate it again, unless you change username, and email address. Usually when you have violated the TOS, then you are finished, at least with the username you signed up with. There is one site I was doing, where my account got suspended, and they said if was for my invalid email, but it was the email I used to register, and just about the time I got cashout, they suspended me. I guess it was probably a good thing especially if they neded up a scam, but you can be sure that neobux won't. I would sign up again under another username, and email, and see if that helps. Good luck to you and happy mylotting.
@neahard4you (37)
• Romania
29 Dec 09
rosekiss :)) right!!!
If you think this positive you will never recover your account, you know that the account is unsuspended even if you didn't obeyed the biggest of the T.O.S but than depends if the account yearnings is reset or no.
If you can speak English and your a great explainer you will get your account back if what you are saying its true in your ticket.
Happy Holidays.
@Spartan217 (263)
• United States
28 Dec 09
My brother got his account suspeneded, because my other brother signed up for Neobux. He got his account back by finding the admin on a form and he asked for the admin to restore his account. He got his account back in 6 days!