why my alertpay status is still unverified?

@jyzl999 (181)
Brazil
February 7, 2010 5:31am CST
I have registered on alertpay several months ago,and I upload my driver's license and my credit card information for verified,but several months after,I check my account status,there is still unverified.Is there any myloters have the same experience like me.and can you tell me how to solve this problem,thanks a lot.
1 person likes this
4 responses
@Wismay (2037)
• India
7 Feb 10
Hi jyzl999! Yes I am also facing the same problem. And there are many members who are complaining about the too much delay in verifying the alerpay account. I opened a support ticket but it was also of no use. I also went to the forum and posted there. And they deleted the post after couple of days. You can visit it here [dev.alertpay.com/] I don't what is the problem with alertpay. They say they are having a huge Que for the verification. It doesn't seem professional to say such thing! They should be capable of handling such issues. They also disabled the chat support. They say that, 'many are trying to access through chart but for a while it is not possible to support it for all the members." I really feel unhappy about Alertpay. So I am not so inclined to use Alertpay unless I hear some good feedback from users. Till then I will use Alertpay unverified account. If you get any update just inform to MyLot members through a discussion. That will help one and all. Happy Mylotting!
1 person likes this
@jyzl999 (181)
• Brazil
7 Feb 10
thanks for your advice,I have send a ticket to admin,but there is no reply.after I read your post,I know it was the alertpay's problem,not mine,thanks again.
@jeaz89 (117)
• Malaysia
7 Feb 10
i also facing the same problem its has been 2 month since i upload my bills and identity card . But till now my account still unverified . Really confuse and dont know what else to do to get verified in AP .
@jyzl999 (181)
• Brazil
7 Feb 10
I think we'd better use paypal rather than alertpay.
@jeaz89 (117)
• Malaysia
7 Feb 10
i agree with you , using paypal batter and easy to get verified than AP . Even without Credit card you still can verify you paypal .
• India
7 Feb 10
To get verified status you have to link your alertpay accont with a bank credit card.I didnt verified by alerpay account,but my paypal account is verified.
@jyzl999 (181)
• Brazil
7 Feb 10
thanks for your share
• Sri Lanka
7 Feb 10
Luckily mine was accepted within about two weeks. What I sent was a Telephone bill for address verification and Passport copy for photo identification. First time they were rejected for low quality resolution and the second time the same documents were accepted once a clear copy was sent. Try to upload a clearer copy or upload different documents for same.