My Acrobat reader has turned illiterate!
By marguicha
@marguicha (223851)
Chile
February 11, 2010 5:58pm CST
I had some changes done to my computer and suddenly the Acrobat program stopped working. It just won´t read anything that comes in acrobat.
What should I do?
Take out the old Acrobat and download a new one? Downlod a new version without doing anything to the old on? Get an axe and smach the computer?
Please help. Now I have to send to my brother anything I urgently need in Acrobat, have him print it and bring it to me. It sounds crazy, but I have no other idea.
Help!
Please help. Now I have to send to my brother anything I urgently need in Acrobat, have him print it and bring it to me. It sounds crazy, but I have no other idea.
Help!1 person likes this
5 responses
@kaylachan (71931)
• Daytona Beach, Florida
12 Feb 10
The best thing I suggest is reinstall adobe reader and remove the current version. The changes you made may have caused the program to become crupt. I hate acerabat and I hate pdf files for that matter. So its not exactly something I'm particurally fond off. Of course you may have to consider reversing the changes if uninstalling and redownloading the program doesn't work.
@marguicha (223851)
• Chile
12 Feb 10
Do I remove the current version first? Excuse me. but I´m quite dumb as computers go.
Thank you so much!
@kaylachan (71931)
• Daytona Beach, Florida
12 Feb 10
Yes you remove the current version first. This helps avoid conflict. But, you have to use your add/remove programs features to do so. In windows this is in control panal xp and below add/remove vista and above, programs and features. Delete everything that says acrobat on it, then restart your computer even if it doesn't prompt you to do so. This will refreash your memory and ensure all components of the previous version have been removed.
@LaDeBoheme (2004)
• United States
12 Feb 10
marguicha, can you provide more details? What kind of computer, PC or Mac? What OS? Windows? If so, what version? What version of Adobe Acrobat? And most importantly, what changes did you do to the computer?
It sounds like the current version of Adobe you have installed is not compatible, but it is hard to assess the problem or possible solution without pertinent info.
@marguicha (223851)
• Chile
12 Feb 10
Mine is a normal PC with windows. I don´r know what were the changes because my 15 year old grandson constructed a new computer from scratch
@msfrancisco9369 (10002)
• Boston, Massachusetts
13 Feb 10
Hi Marguicha,
I missed this discussion of yours yesterday. So, i am curious to know what you did. let me guess...you axed your PC hehehehehe! i think the best way is to just delete the old one and download a new version. Cheers and Happy hearts day friend!
@brequiron (21)
• Philippines
12 Feb 10
All you have to is to uninstall your old one and install new version of acrobat, or you can use foxit reader it's better than acrobat reader.
