Giving Back

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There is a specific part of my job that I really enjoy. A couple months out of the year, I get to give clients an opportunity to get money back that is owed to them since my company has been holding it for a required period of time according to state laws. All the circumstances leading up to money being held does not concern me; however, my part in this process is sending money back to qualified recipients. It's an honor to me because I feel as though I am helping those people. The money has been theirs from the beginning, but being the one to send money to people is very enjoyable! In order for these clients to receive their money back, all they have to do is sign and return a release letter that I send to them. Over the past several years that I have taken on this role, I have seen some pretty interesting letters! Some of these people take the time to actually write a letter about how grateful they are to be getting back this money. All they really have to do is sign and return the letter, but some of them get pretty creative! I've received a letter in response stating how the recipient was going to spend the money. One particular lady had a set of twins and several other children. Her dishwasher had just died, and she was excited about the money to buy a new one! Another lady had just lost her husband so the refund money was going to provide for funeral expenses. I so enjoy this role for obvious reasons. Have you had the opportunity to send money to people? Please explain your circumstances.