Child tax credit renewal

I have gotten people like that. They make you feel like your dumb and putting them out. Meanwhile it is their job, which they wouldn't have if it weren't for people like you. If you get the same woman again and she is still snotty you should report her. She may have just been having a bad day, but if she works with the public she should know better than to take it out on customers.

Every time I pay my internet bill... the person cashing in is the mother of the one that keeps the business, and she always feels like it's not her job, treating anyone coming in to pay that bill with disgust. I'm not sure how much mockery I can take from this woman, so she had better stop it before I lose myself completely. .

tax people are rude and yup they all think its there money not yours

Hi Jugsa, I have never found this whenever I have had to phone, got my P60 in the post yesterday so will probably call them up tomorrow, hope I don't get the same woman. Think the only change I need to tell them is that childcare has gone up by 50p per hour but my wages haven't lol, I am sure that will cause confusion. Huggles Ellie :D

hi jugsjugs oh yes I have felt like that too.a few months ago I came back to my room after having been away and found I was off the net. At that time I did not know what to do so called Time WarnerCable company and I got this woman with a germanaccent, now I have nothing against a German but when she tried to tell me how to reset the modem and the router all I was getting was you pull out blahblah then you blah the blah then you pull blah blah wait blah blah Put blah back in the blah. well I asked her to repeat it more slowly as I tried to decipher her german pronunciation of English words. finally i had to give up and asked that they send a technician to help me. okay the man comes, he speaks clearly and abruptly telling me I should have been able to do that myself then I erupted a bit and told him about Hilda so he looked at me and laughed.oh he said now I see,you should have asked to have a different person to guide you. she is really impossible to understand unless you have known her for a long time. So he did take time to show me which wire to pull, how long to wait and which one to do first. myson also showed me so that I could do it myself so when they turned off the electricity here on night,it threw me off the internet but now I knew how to reset and it worked. i was so proud of myself as I had learned to do this for myself. that woman made me feel like I was an inconvenience to her.

It is Sky that I am having problems with at the moment - long story! But I have been promised things by one person to be contradicted by another now for 2 months, the last one I spoke to was a right b1tch, I would love to have slaped her

I hate calling that number because it's government. It feels like "how dare you interupt my coshy job sitting in my padded chair and my $4000.00 desk" When it comes to phone calls like that I just ask if I can speak to their manager and when I have the manager on the phone, I will let them know how rude their employee is. I'll simply say that I am shocked at how they have an employee working for them that has an attitude like that. Take care

Hi, jugsjugs. Yes, I know how you feel. I run into snotty people daily if I go out or if I am on the phone with someone. I don't know why people are so snotty. They ought to give their job to me so that I can show them how to really work it. They should never make a customer feel like they are barging or intruding on them. That is a part of their job, to welcome any and all customers. I don't know why they act like this. All calls are supposed to be monitored, so I wonder why they can get away with having such dry nasty attitudes?? ***As I always say about snotty people like this: Without customers their business goes downhill. Customers are an huge asset to the company, so they should be mindful at how they treat these customers. One customer equals a lifetime of recurring customers.

I have occasionally. I haven't had a run in with the IRS since the 80's. I didn't have enough taken out and had to pay back. I had a situation where I payed my entire balance and they thought I hadn't. I had to prove I had. Not much of a problem and the people I dealt with were fine. Sorry to hear you had this experience. Hope it doesn't happen again.

Oh, yes! I think we all have! I don't have to deal with child tax credit but people working for the public like this shouldn't be snotty to their customers. I had a bookstore back in the 80s and I was taught not to be rude to customers or they might not come back. I don't think there's any excuse for being rude to anybody. It looks like there would be a way you could report this person. If he/she is rude to just about everybody, he/she could end up losing his/her job.

Every time I call customer service for any kind of an issue this is what I feel like. I've had to call Canon recently because my older camera quit working and it was a known issue that had caused a recall. Well, they seemed okay on the phone and promised to send me a shipping label so I could mail it to them so the camera could be fixed. That was in February, I've never seen the label and they won't send another because they already have a label registered for my camera's serial number. I would like to be able to get it fixed, but they don't seem too terribly interested in customer service.

I've had it happen in the public and private sector. It's like they forgot they're number one task is customer service. Unlike the private sector, where you can shop somewhere else, you have to deal with the public sector employees, because they're it. Our motor vehicle department really use to be that way...it's better now, but I still hate renewing my driver's license in person. Most of the time I do it online and avoid the public employees.

Oh I have to do this as well (thank you for reminding me ). I also had this last year, they were so unhelpful and yet, it is supposed to be so easy to phone up to renew everything, although really the way they speak to you well it just gets on my nerves because they seem to make everything so much harder

Hi jugsjugs, I am assuming you live in the uk? sorry to hear that happened to you. the person probably was having a bad day but that is no excuse for bad customer service. The one time I had a bad experience with a tesco driver, I sent in a letter of compliant. Tesco apologised and gave me £10 off my next grocery shopping online! You might try complaining, at least that would help them curb bad customer service. Speaking of which I need to renew my child tax credit!