Site upgrades make the site run worse than ever before.

@megamatt (14291)
United States
June 1, 2010 8:48am CST
Don't you hate when that happens on websites. They talk up these huge, ground breaking upgrades that make the site run better. Of course, this is to be expected, to accommodate a growing number of users on the website. However, once the upgrades are put into place, the sites are far more clunky and crash far more often. You would think that people would test these websites a bit better before they put them back online. Does this annoy you when this happens? Looking forward to reading your responses.
1 person likes this
6 responses
@jennyze (7028)
• Indonesia
2 Jun 10
Oh, it happened with a site for learning languages where I joined. Before, the site offered free lessons in languages and connected me to the native people of the languages I am learning. I am learning Chinese, Korean and Japanese, so I was connected to native speakers of Chinese, Korean and Japanese only. I thought it was superb. I also can review other people exercises in Indonesian and English (I qualified myself as an advance speaker of English). The site changed it's appearance and promoted to be better. Now I am connected to people of my own country (Indonesia) - what for? Now, only a native English speaker can check English exercises. The funny thing is, many people overqualified themselves as native English speaker when their English is questionable. I wrote my complained twice, there were no action. I am still connected to people of my own country and I still cannot check English exercises.
@megamatt (14291)
• United States
2 Jun 10
That is quite the absurd solution to be sure. The people who have no need for the information are the only people who can access the information. Yeah, that's not right. Thank you for your response, it is much appreciated and it contributed to the topic well. Have a nice day and thanks.
@jennyze (7028)
• Indonesia
2 Jun 10
I complained twice...
@jennyze (7028)
• Indonesia
3 Jun 10
Exactly! I joined the site to learn languages not to make friends. I can find many friends in Facebook or twitter if that is my aim. So, the site has decided they want to be like another friendster site. What a waste!
2 Jun 10
In my opinion "upgrading" a site isn't only making it look better as I think they should consider the loading time (more things to load more you wait...) and before they get to any actions they should test it for example on all browsers otherwise half of the community using the site will have problems using it. i don't see any point in doing that then or its a "Upgrade" or "Downgrade".
@megamatt (14291)
• United States
2 Jun 10
Testing all all browsers is something that I think many websites browse. I mean, what might work well on Explorer, might not load as well for a Firefox user and every other browser has differing rates at how well it handles websites. Thank you for your response, it is much appreciated and it contributed to the topic well. Have a nice day and thanks.
@peavey (16936)
• United States
1 Jun 10
Yes, I hate it when I they're all excited about upgrading their site! I know we're in for problems. I agree, you'd think they would test "upgraded" sites before putting them back online. If testing is done, it's probably done on a very fast connection right at the server location, which will give a lot better results than we will ever get half way or all the way across the nation or world with so-so connections. They should know that.
@megamatt (14291)
• United States
1 Jun 10
Yes, absolutely. If a website is taken down and supposed to be better than ever, than it better live up to it and you better have tested everything. I think that a lot of websites when they upgrade, they fix the problems that are given from the upgrade take a longer time than the actual upgrading itself. Thank you for your response, it is much appreciated and it contributed to the topic well. Have a nice day and thanks.
@kaylachan (71793)
• Daytona Beach, Florida
1 Jun 10
Actually it doesn't bother me. Truth is, it probably does work better, but because of the promised upgrades, its getting twice as much traffic. That will slow any site down regardless of the amount of upgrades it undergoes. I've seen some of the best sites go down simply because of the simple fact that well, they don't account for the extra server traffic.
@megamatt (14291)
• United States
1 Jun 10
Yes, that is something to consider and very true. Not to mention people going there a lot to see if the upgrades are finished cannot really help. Thank you for your response, it is much appreciated and it contributed to the topic well. Have a nice day and thanks.
• United States
2 Jun 10
Not always, sometimes the upgrades works fine and you can see the differece between the old version and the new version. Here in mylot we changed few times the image of this site and always was for better. stay cool
@megamatt (14291)
• United States
2 Jun 10
Yes, its a great thing when the upgrades actually work well. A very good thing indeed. It is great to see a website that I enjoy working better. However, when it does not, it just makes you wonder how well the upgrades were thought through. Thank you for your response, it is much appreciated and it contributed to the topic well. Have a nice day and thanks.
• United States
1 Jun 10
Oh gosh yes, I totally hate when systems decide to "upgrade". My motto is if it isn't broken, please leave it alone. There are so many hiccups with upgrades and several great features that get lost with them too. I use to belong to a hospital administration committee, whereas we met with big time, (won't mention any names) software companies. We met monthly for well over a year, with head officials where everyone would give their inpt as to what was needed and what needed to be improved. After a year of meeting, I personally feel people were frustrated with the entire process they just would agree to whatever the software specificated. Which is where the input for constructive opinions was lost. Secondly, we were never able to really physically try out the enhancements, just shown by one person on a screen. Trust me this is a well known company, and this is how things operate. So why we wonder is the reason we dislike upgrade and wondered who thought it was a great idea. My response will give you an idea. Hope this helps.
@megamatt (14291)
• United States
1 Jun 10
Yes, that is a big problem. People take things that are working just fine, without hardly any problems at all. Then they try and fix them. By fixing them, they just add more problems. Thank you for sharing. Thank you for your response it is much appreciated and it contributed to the topic well. Have a nice day and thanks.