Airtel Customer Care service is usually toll-free, whether you use your cell phone or your landline. Are you dialling 121 or some other customer care line? 121 is completely toll-free, no matter how long the phone call is.
Yes I am, but Airtel's customer care line is toll free no matter where you call from. Contact them and ask them for a refund if they're charging you to talk to their customer care line.
i think that is a bad way of serving costemers . no other companies are charging for theres costemercare call . before airtel was the best castemer care . now it may have changed.
