Help From The Help Desk

well, i hope they will not be ignoring me when more serious problem happens to my unit.

Hi Marti. so far, the only thing i wanted to know about this laptop is the type of memory cards that i can use with the 3-in-1 card reader. it is not that serious. you are right, i just said hello the first time. but on the following message, i said i need help. please send my birthday greetings to Matthew. Hugs.

Wow! I'm surprised that you remembered that my oldest son was the one I was talking about and that his name is Matthew. I regret to say that I turned my computer off not long after I wrote my comment because they decided to come over early. They just left so I finally have a few minutes to peek in myLot before my exhausted body says it's had enough for one day. I'm so glad I did! I will definitely pass your greetings along when I talk to him tomorrow. We had a great time at the restaurant and came back here for his cake and ice cream, although no one ate any ice cream which is strange since we had more than perfect weather for eating something very cold. It reached 103 degrees fahrenheit today, VERY not normal for this time of year. The heat index reached 110. It was like a furnace outside and even the restaurant was warm. They were having trouble with their air conditioning system and no wonder... it had a lot to do to keep up with this heat. Luckily, it has cooled down considerably now. It's just after 9:30 p.m. and 87 degrees outside, much nicer than 103! Next week, the temperatures are supposed to be more seasonal, upper 70's, lower 80's. Anyway, I'm fading from such an active day so I'm heading to bed. I just wanted to let you know how surprised I was that you remembered my son! I know he'll smile when I tell him. He's a Cancer (June 29th) and they tend to be very emotional people... he's proof of that! I hope you get an answer for your problem very soon. I know that customer service isn't nearly as good as it used to be which is probably partly why you haven't heard back from them but I hope they will eventually get back to you. If now, let me know. Matthew will know, I have no doubt. Please tell everyone hi for me and give them all a big hug.

important people for me are always remembered. and so as their family. i never forgot you are part of my extended family. always take care of yourself, dear. by the way, we were back at the same resort we loved to spend time relaxing, last sunday. i have posted new photos at my facebook account. so if you have time, please view the photos where you can see how Zayzay is doing too.

actually patsie, you can also call me a computer nerd even though i have no proper or formal computer education. everyone in the office calls me everytime they need help with their simplest computer problem. someone even calls me "expert" and with this, i really do not call for any help when i have computer problems, as long as i can fix it. with the technical support i wish to get from the laptop, i guess it is really so simple, not that serious. good thing, your computer nerd son fixed your problem and you are now able to get online again.

it's a netbook. i just don't want to spend a certain amount of money to call their tech support which is located in the capital. if i have to call them through phone it will cost me some cash. at this time, the problem is not serious, but if it will going to be one, calling their tech support even how much it will cost me, will be the last thing i will do. thanks for sharing and welcome to mylot.