Do you have major problems with your telephone providers in your country ?

I do have complaints about my mobile phone provider. There are a lot of places where I don't have signal from my mobile phone, even if the provider claims I should have signal all over the country. Unfortunately, one of these places where I don't have signal is my parent's house. I can never call or receive calls when I visit them. And it is very frustrating, as they live only 12 kilometers away from a big city.

In Canada some Telephone Companies have stopped using Indian call centers. People here were very upset because the Indian accent is very hard to understand. Also in some instances the Indian telephone operator has no clue what you want. Whenever I'd call in, and get an Indian call center, I would demand to be transferred back to Canada. The Indian operator would get very angry, but he cannot hang up, and must transfer the call. When enough irate telephone customers do this, the telephone company will bring the call center back to home to the country where it belongs.

There are no doubts that Telstra can be infuriating and its service sucks, unless you are lucky enough to get the right person to talk to. When I moved home last December, I spend hours on the phone being transferred from one department to another until I got the right person. The right person was the one who was prepared to listen to me and understand what I was saying. Talking to the previous half a dozen, was like talking to a brick wall. I had 3 problems with them during the last 7 months. But what I have found is that if you remain patient and polite, when you finally get the right person to talk to, they fix your problem and give you a rebate for your trouble. I got over $100 back from them. But living in the bush, I do have many issues with Telstra. Like I had been on Dial up for the past 4 years with a connection of 26kbps, while paying for 56kbps. And now I am on a farm. The farmer has ADSL in his house 500 metres from me. But I cannot have ADSL, because I am on an old phone line which they are not prepared to replace. Thanks goodness, I was able to get wireless. But while the connection is good, I am limited to 3GB download per month, while I could have had 12GB with ADSL.

There are problems but sometimes I dont care anymore cause its expected that they dont really do their services very well. Another problem we have in our country is the internet service provider that's not really good. Somewhat the same with the phone provider.

I never encountered this situation before . But I think it will let people get mad if meeting your same experience . The telephone providers sometimes bring his users a trouble .