mylot messages(pm)

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Anyone feels there's some problem with the messages? Sometimes our messages just disappear when we click submit and then we see no records of it being sent. And if we re-send, sometimes, there's 2 sent. And if we don't re-send, sometimes, it's not sent. Sometimes, it just can't be sent --- re-send and still none recorded. How can we know if they get our response? Another thing I don't understand is --- can we respond to a reply for our message from the reply to our message sent? When I did that, I see it being recorded as sent to myself. The question--- did they get the response to their reply?