Computer experts help....

The exact same thing was happening to my computer a few months ago.. Make sure you don't wait too long before doing something about it because for me, it was a virus and completely ruined 2 of my computers. Before saying it's a virus for sure though.. Do a virus scan, if it can get rid of the virus then you won't need to take further action. If that doesn't work, try defragmenting your computer. Your browsers could be crashing because of a slow computer that needs to be defragmented. Do the virus scan and defragmenting in SAFE MODE though, you do this by hitting f8 repeatedly while the computer is starting up, then select safe mode. None of those options worked for me. My dad actually works with computers, he had to re install my whole OS. Hopefully that's not the case for you! Good luck though!

It could be a virus attack, but it could also be due to OS corruption. Either cause, you might want to try System Restore or Repair your Computer, to restore your computer to a previous time (choose the date when your computer is working perfectly fine), or try completely uninstalling and reinstalling both browsers, be sure that no folders exist in program files when you uninstall. If this didn't work, then I'm afraid you really have to reinstall your OS completely. Goodluck! Hope this helps! :)

hi missed this one wow both browsers. I would run a virus scan if you have a good anti virus program. I have never had both fail to run. could you go back and reset to before you had this, no without a browser that would be impossible I guess. can you get into firefox help if so they always have helped me when something goes wrong. hey just a thought check to see if you are on the net, if you use cable you may have to reset the modem, pull out the smallest wire in the back wait one minute then plug back in, if you have a router, now wait one minute, pull out the thinnest wire, wait one minute and plug back in. now check if you are on the net both browsers should work,you have to be connected to the net to use 'browsers, I bet you were not.

Hi bluemoon The easiest and sure shot way to get things right and working again is to format the C Drive - where the Operating system is installed and then Re-Installing the Operating system and other software. However it can be expensive if - 1. you are unaware of how to do this 2. your Computer is not under warranty and they do charge extra for re-installation So here is what you can do to satisfy yourself - 1. Try scanning the computer with the Anti Virus that you have. If you do not have the only option is above. If it works then its all very good. if it doesnt then go to 2 2. Try to use some Registry Cleaner if you have. 3. Un-Install Firefox and IE using Control Panel - Add/Remove Programs 4. Re-Install them Hope it works

If your computer is very slow and you cannot open EI and Firefox then just run the AntiVirus , or if you have Malwarebytes (free) run it . If ever you don't have virus at all you can download Firefox or Flock or Opera as your Browser. You don't need to clean install your OS if you can use your computer, but if you cannot even open programs or browser then you are obligated to Reinstall your OS. Good luck.

You didn't specify if you also tried MALWAREBYTES. You just said you scanned using an anti virus. Try that too, it might be a malware. Nobody suggested a system restore yet, it is very advisable to do it if your scan for malware turns empty. That should do it. Don't reformat yet, that's always the last and final option.

Have you recently installed new software? If you have, use your antivirus to scan for virus/spyware/other bad things. Do your other programs launch? If they don't then you may be in big trouble! :)