does anyone have the HTC Hero????

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I just got the new HTC hero and i must say I am very dissapointed in this phone! It is always freezing up and the mobile web doesnt work unless i am in my house or somewhere that has WIFI what the heck! is anyone else having these issues with this phone? and if anyone has a way to get the phone to work better please share your information!! Thank you and also if anyone has a good idea for a new phone please do tell! I am open for any suggestions this phone is driving me NUTS!!!