what i should ready about serve customs

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next thusday,customs of lg will visit our factory and our manager order me server them. it is my first time to server customs so i feel a little nervous.i should think and ready what would be happened during visiting. first,i should practise my tongue english.it is the most important thing of communicating. second,i should know our products' advantages and know communicated skills in order to make customs like our product. third,i should confidence.