you just can't please everybody

@kquiming (2997)
Philippines
September 2, 2010 3:58am CST
being a sales staff, it is a requirement at my work to sound jolly and friendly all the time -- even when i'm not in the mood. so there was i, doing my best to sound like that. when a customer misunderstood me, misinterpreted what i said. i have to admit, i didn't like the way she (over)reacted. and even if she's a customer, she not the BOSS so she doesn't have the authority to speak to me that way and "teach me a lesson". Oh well, I guess you can never please everybody... you try to be your best, but others just put you down and don't see the effort you're making. Right????
6 people like this
19 responses
• United States
2 Sep 10
you definitely cannot please everyone....keep your head up :O)
@kquiming (2997)
• Philippines
3 Sep 10
yes, i think it's important that we keep our head up, and not let anyone step on us ...
@kquiming (2997)
• Philippines
3 Sep 10
yes, i think it's important that we keep our head up, and not let anyone step on us ...
@kquiming (2997)
• Philippines
3 Sep 10
yes, i think it's important that we keep our head up, and not let anyone step on us ...
@SomeCowgirl (32191)
• United States
2 Sep 10
Unless they have been in the profession themselves, and admittedly even if they have not everyone is going to be nice. People just assume for the most part that the employees are supposed to take whatever the customers hand out to them.
@kquiming (2997)
• Philippines
3 Sep 10
some of them have a stuck up attitude...some are the ones who are rich.........
@kquiming (2997)
• Philippines
3 Sep 10
some of them have a stuck up attitude...some are the ones who are rich.........
@kquiming (2997)
• Philippines
3 Sep 10
some of them have a stuck up attitude...some are the ones who are rich.........
@JudithP (295)
• Canada
2 Sep 10
I work in the service field myself as a cashier at a local convenience store. Most of my customers are quite nice and we now know each other by name. We talk and joke. Some of the older ones come down just for a chit chat because they're lonely. Every now and then you get one that thinks the whole world should come to a stand still just because they walked into the room. They are nasty, loud and obnoxious. I do not take their crap. Contrary to popular belief, the customer is not always right. One tiny woman came up to me one night after an altercation with a rather mean spirited buffoon. She patted my hand to me give solace and she said, "It's alright dear, just remember, for every one you get like that, you get a hundred just like me." I will forever remember what she told me and I always try to pass it on.
@JudithP (295)
• Canada
3 Sep 10
Keep smiling and have a good weekend.
@kquiming (2997)
• Philippines
2 Sep 10
very inspiring.... yes, i should keep this in mind too! i have to admit, there are more lovely customers than the awful ones...and that should keep me inspired to do my best all the time. thanks for sharing!
1 person likes this
• Philippines
2 Sep 10
I hate SELLING, I so sucked at it. i remember during my times as a Outbound agent, i didn't learn a thing or two, worse it frustrates me to the point of quitting. compare to out bound and inbound i learned a lot from the inbound work..well, this is regarding to my call center experience. but it's even worse if you're with the customer face to face.
@kquiming (2997)
• Philippines
3 Sep 10
yep...exactly.....and this time, i'm not doing it over the phone. it's face to face....my work is a combination of sales and customer service.... so it's a bit tricky...thanks for the response!
@kquiming (2997)
• Philippines
3 Sep 10
yep...exactly.....and this time, i'm not doing it over the phone. it's face to face....my work is a combination of sales and customer service.... so it's a bit tricky...thanks for the response!
@kquiming (2997)
• Philippines
3 Sep 10
yep...exactly.....and this time, i'm not doing it over the phone. it's face to face....my work is a combination of sales and customer service.... so it's a bit tricky...thanks for the response!
@cajimenez (452)
• Philippines
2 Sep 10
True, you just can't please everybody. But in sales job, it is your job to please the customer. It's tough but you need to do it.
@kquiming (2997)
• Philippines
3 Sep 10
i know, i might as well put the blame on me, for applying there in the first place... lol
@kquiming (2997)
• Philippines
3 Sep 10
i know, i might as well put the blame on me, for applying there in the first place... lol
@ynahh1 (454)
3 Sep 10
yes your right we cannot please someone especially when they don't like it..what we can do is just to suggest something to them.
@kquiming (2997)
• Philippines
3 Sep 10
OMG something's wrong with my lot...all my previous posts have been doubled
@kquiming (2997)
• Philippines
3 Sep 10
OMG something's wrong with my lot...all my previous posts have been doubled
@zeethegr8 (785)
• India
2 Sep 10
Marketing & Sales is a battlefield. Except you can only defend, and other are going to attack and attack and attack! So its necessary that through experience we better ourselves an be able to distinguish the potential ones from the loafers!
@kquiming (2997)
• Philippines
3 Sep 10
aside from this particular customer, and some other who are a little less worse, basically i don't really have any problems at work.... but anyway, i don't plan to stay here forever... :) i'll just finish my contract and i should be out by next year..
@bounce58 (17387)
• Canada
3 Sep 10
Although I am not in sales, I also have the same problem of trying to please everybody. But that's just the operative word, 'trying'. I work as a mediator between our suppliers and our production floor. So try as hard as I can, I can't just please everybody. And I also get those days where some know-it-all try to teach me a 'lesson'. I just tell myself this is just work, and I it shouldn't affect me at all. You should try it.
@kquiming (2997)
• Philippines
3 Sep 10
that's exactly what i've been trying to do! not get affected at all... although sometimes the bad feeling lasts for a while,.... but usually, the next day or the next hour i feel pretty normal
@jamed28 (1903)
• Philippines
2 Sep 10
You are 100% right. Even God himself cannot please everybody. Arguments is a human nature, and actually so does other animals. They also argue. And of course arguments is a product of miss understanding. And misunderstanding means you don't agree to others ideas or opinion, and this is what we called not pleased.
@kquiming (2997)
• Philippines
2 Sep 10
Amen to that..... I think we should all agree to disagree, meaning, we should all accept the fact that we all differ in many ways, so we just have to learn TO respect the differences....
@thanks1961 (7035)
• India
2 Sep 10
Hi dear, I know your job is a just a drama. On the marketing counter or sales stage, we are forced to act nicely. Only to get paid, we show our smartness in acting and be good at all times. Even though I am not in this category, I have witnessed females trying to please the customer with their maximum effort. Even I got sympathised with some occasions. It is some kind of marketing method and we are paid for it. Just like in circus, they have to make other to laughter and in the background they are nothing and no value. But in the real life of marketing, the things are still better. Here you are an exhibition product and for the product we need to act showing all our teeth to others. Here you are measure good at how much sales you can make with your effort and behaviour. So, be prepared and get relaxed as it is part of your job. However, try to enjoy the acting and there is no other way escape. Regards, Thank-s
@kquiming (2997)
• Philippines
3 Sep 10
yeah...true. but i have to admit, i give sincere sympathies to some of my customers.... the regular ones who have shown me respect, kindness, thoughtfulness, etc, get my sincere services. they don't have to be perfect to please me...they just have to treat me with respect that's all, as how they would want to be treated.
• India
3 Sep 10
Hi dear, You are still good with your nature. Those who understand you, will give a better treatment. It is our destiny. So please be happy and I have seen at many places that they are just acting automatically. But take pleasure while you are working. That is the only thing what we can give. So be happy and wish you all the best. Thanks for your response and briefing. Regards, Thank-s
• Philippines
2 Sep 10
Yea right. You cannot please everybody. Even though you think to yourself that you're nice, friendly, etc, there are still people around you whom you cannot please. We all have different "tastes" towards a person. Sometimes, you can see that a person is loved by almost everyone, but then you really cannot please yourself to like her too. It's because we get attracted to people whom we like especially if that person has similar personalities with you. In your case, you're being degraded by your customer. It's her problem anymore, not yours. :)
@kquiming (2997)
• Philippines
6 Sep 10
true.... but i don't have problems with people NOT liking me.... i just want to be treated fairly enough with the respect i deserve. i treat them the way i want to be treated, but anyway, YOU're right, it's her problem...not mine...hehehe . i'm back at work today and i'm not affected anymore... :)
• India
2 Sep 10
Your realisation that you cannot please all at all times will help you go a long way. That's where we all go wrong and there always both positive and negative feedback in any sort of work. The trick is to use the negative feed back to positive ends!
@kquiming (2997)
• Philippines
5 Sep 10
i've always known this for a fact that you can never please everybody, just felt like writing about it here on mylot few days ago because this girl really pissed me off...thanks for the response!
• India
2 Sep 10
Hi dear, Its absolutely true. That you can't please everyone. Its really tough. Then why to please every body... why you want to do so. I know you are in such a job where you need to compromise a lot with yourself. But don't do anything which hurts you. Don't make your life = hell.
@kquiming (2997)
• Philippines
3 Sep 10
of course...! I WORK TO LIVE, AND NOT LIVE TO WORK :P.... but i feel better now after letting it all out at mylot
@kquiming (2997)
• Philippines
3 Sep 10
of course...! I WORK TO LIVE, AND NOT LIVE TO WORK :P.... but i feel better now after letting it all out at mylot
@jeffyryi (78)
• Philippines
3 Sep 10
you're just doing it right when somebody is not pleased, so just do your job and try to figure out what you should do to make it up what's lacking...
@kquiming (2997)
• Philippines
5 Sep 10
sometimes yeah that's the case....but when the person is just being rude, i'd rather annoy her by not doing anything to help her and just say sorry can't do anything about it....LoL. she has to learn how to say it politely, if not nicely.
@tjburcham (690)
• United States
7 Sep 10
That's ashame. She should be the one to get a lesson in just being polite. Keep in mind that some people are just naturally (mean) and they are the ones that have to live with it. I work in a pizza place, sometimes people are just like that. I let it roll of my back. I figure, it's just pizza and they can eat something else somewhere else. But I get paid by the hour not commission. I think dealing with the public in that sense would be harder.
@maharlikah (1045)
• Philippines
2 Sep 10
We can't really please everybody. I am amenable to that. Even how we've done our best.
@kquiming (2997)
• Philippines
2 Sep 10
true enough....
@Angelgirl16 (2171)
• United States
2 Sep 10
Hi kquiming, You are absolutely right, you cannot please everyone all the time. Some people just wakeup on the "wrong side of the bed." In other words, her negative attitude started long before she came out shopping. You just happened to be in her path of destruction. Be proud of yourself, because you didn't let her turn you into the same kind of person she is, negative and rude.
@advokatku (4033)
• Indonesia
2 Sep 10
yes, you are correct ... not forever we can make people happy and also not always we should hear other people talk.
@kquiming (2997)
• Philippines
2 Sep 10
it feels bad sometimes. but i gotta get over it. life goes on!
@chayapathys (2111)
• India
2 Sep 10
There is an old story about pleasing every one. A father and a son bought a donkey { very old times pl} and they were returning home. On their way some one remarked that why both should walk and one of them can sit on the donkey. So son sat on the donkey and father walked.After certain distance some one remarked that father should sit on the donkey . So son got down and father sat. After some distance some one suggested that both should sit on the donkey. So both sat. A little distance later some one said that donkey had carried both and in turn they both should carry the donkey. So they tied a rope to the legs and began carrying it. They had to cross a culvert. Seeing its shadow in the water the donkey jumped into the water.They lost donkey. The moral is that lesson we cannot please every one.
@kquiming (2997)
• Philippines
2 Sep 10
i agree! ;) thanks for sharing....