A Simple Thank You Means A Lot
By candyfairy21
@candyfairy21 (2039)
Philippines
September 5, 2010 3:01am CST
I wrote this post giving a tribute to online sellers who gave me a very pleasant online service. I sent them emails and sms to tell them that I included them on my list. I did not do it for profit but out of gratitude that I was happy with the service that I have gotten from them. It was my way of saying thank you.
However there was one seller now I know that she has shown her true colors. She was only pleasant when I was buying from her. When I emailed her and sent her sms all she ever aid was " oh ok" and "why did you bother me just for this". I was so shocked she said that. So guess what I took her from the list and told my readers not to bother with that online site as the seller is ungrateful and has shown her true colors.
What would you have done in my part if you receive such harsh treatment? I think gratitude is an attitude of the heart. If it it is not there then it isn't and no matter how much you try to fake it sooner or later it will come out.
4 people like this
18 responses
@ivo_shkafov (399)
• Bulgaria
5 Sep 10
A simple sorry means even more to me ,like when someone hits me by accident,and I get angry and go like:What are you doing man,watch out etc.,when he says sorry I suddenly calm down :)
3 people like this
@candyfairy21 (2039)
• Philippines
5 Sep 10
yes and this one too. Especially when someone steps on your foot by accident...a simple sorry would do...we all know that it hurts especially when they step on your toe!
3 people like this
@carmelanirel (20942)
• United States
5 Sep 10
That was rude of her, then again maybe no one has EVER been nice to her. I think what you did was great and I am sure the other sellers appreciate your efforts..
Now, I have a question for you. You buy online, do you have a favorite seller that sells electronics or computer parts? Preferably in America? I am looking for one because I want to buy computer speakers for my computer, but never have I bought anything as expensive or delicate as computer parts. I want someone with reasonable prices and willing to work with me if there is a problem.
2 people like this
@manleyjoe (1597)
• United States
5 Sep 10
Big Crumbs has a large selection of online sellers. I deal with them almost weekly and have never had a complaint in the past three years.
3 people like this
@carmelanirel (20942)
• United States
5 Sep 10
manley, does big crumbs take paypal or amazon? And do you have a specific seller you trust?
2 people like this
@candyfairy21 (2039)
• Philippines
10 Sep 10
Hi Carmel,
Sorry just logged on in here today. I have no experience transacting with American sellers because of the international fees and the local taxes. I was also planning to buy a laptop in Amazon but I am studying the pros and cons. It is cheaper to buy gadgets in the U.S than in my country even with the conversion rates. For example the Apple i-phone 4g in there it costs $199 for a 16 GB that's around 8,000 plus pesos if you convert the amount. But if I buy it here it's 25,000 pesos or more than $500. But I have heard from relatives in the states that Amazon is a good place to buy computer parts.
1 person likes this
@Kashmeresmycat (6369)
• United States
5 Sep 10
Oh my gosh, what you did was so awesome! That is one of the nicest things I've ever heard of anyone doing for an online seller.
I would have been so appreciative of that simple gesture! I know what you're talking about because I've come across people like this on Ebay. They are oh so nice to you before you buy, then afterwards, it's as if you didn't exist. That's so darn aggravating to me. I also sell on Ebay and I even send personal WRITTEN Thanks you's to my customers...and you know what, they come back all the time.
I think what you did deserves a big thumb's up! 
And yes, I would have dumped her and given her a big fat lousy review, it's what she deserves. Keep up the good work!
And yes, I would have dumped her and given her a big fat lousy review, it's what she deserves. Keep up the good work!@Kashmeresmycat (6369)
• United States
5 Sep 10
Oops, got so carried away here...meant to say "Thank you's" not "Thanks you's", haha, duh.
@candyfairy21 (2039)
• Philippines
10 Sep 10
Lol that's okay Kash! Sellers live on reviews or feedbacks given by customers. One lousy review could sound sour for some potential customers! As always gratitude is the attitude of the heart. If you don't have it you can't fake it....in the end it will come out. Thank you for participating in this discussion.
@dloveli (4366)
• United States
5 Sep 10
I would've told her to go **** herself! THen I would have went on Yelp.com and reviewed her. I also would have told anyone who'd listen. NO ONE deserves that. Especially when you were trying to give them a free shout out. SO now give her what she deserves. BAD review!!
2 people like this
@SomeCowgirl (32191)
• United States
5 Sep 10
If I were the seller I would have said nothing if I was going to be be upset about it, it's better to do that. I know it seems a bit selfish, but I'd have thought "okay I still need this customer so say nothing at all" or a "thank you for your kind comments" that is all that it would have taken.
You were showing your appreciation for her being a top notch seller, and she didn't seem to care.
Then again it does make me wonder one thing and that is was it even her that replied back? it could've been someone else.
1 person likes this
@manleyjoe (1597)
• United States
5 Sep 10
Good point Cowgirl, Being an online seller for several years now I feel real good when someone take a moment to say something good. I would never belittle someone for it nor do I think anyone who sells would ber happy with the positive feedback.
2 people like this
@SomeCowgirl (32191)
• United States
7 Sep 10
Though it could've just been a bad day for the seller but I suppose unless she makes a public statement about it candyfairy21 here won't know what the seller was or wasn't thinking at the time.
Selling is hard work I can imagine.
@candyfairy21 (2039)
• Philippines
10 Sep 10
unfortunately she never said anything after that. I was really surprised she said that in the sms. I went to the site where sellers and buyers post something good or bad. I read that there was a complain against her posted by another customer that of being rude. I dunno if she was just having a bad day or she really has a mean streak.
@amybrezik (2118)
• United States
5 Sep 10
I would have reacted similarly to you. Just don't give her my business anymore
1 person likes this
@Shellyann36 (11384)
• United States
7 Sep 10
Sorry for the bad experience candyfairy21. Some people are just not grateful. Just because you are not buying from her at the moment does not mean you will not buy from her again in the future.... well until she was so rude. Glad you got to know how she really was.
@dorannmwin (36392)
• United States
8 Sep 10
I definitely would have been very upset with the person that responded that way to me. I think that my final reaction would have been the exact same way as yours was as well. I've found in my experiences of dealing with online retailers that there are far more that are a pain in the tail to deal with than there are ones that are a pleasure to deal with. If I had been the person that received this message, I would have been very thankful for it because word of mouth can go a long way in this world.
@kukueye (1759)
• Malaysia
6 Sep 10
YEs saying sorry at the right time, and really avoid further problems. i guess in business saying thank your and sorry is vital for continuanation of future business.Forgeting and without the habit of saying sorry may cause future business to be lost to other competitors.However , they are bad habit of not saying sorry in low volume business like buying foods from hawkers and such.
@MDG2211 (711)
• Argentina
9 Sep 10
That unpleasant experience, because people behave like that? have reacted with a message, which would explain that unfortunately I discovered its true face, or his real intentions and then remove from my list and would discontinue the service or what was being used by them.
The vast majority of sellers are friendly only when we try to sell their products, we are just numbers to them, and when they get their goal, and this, looking for new customers and do not mind a relationship of friendship.
@princejhaizee (279)
• Philippines
6 Sep 10
Thank You for your wonderful question!
Congratulations because you are such a good person. I am happy because you know how to give thanks to all the people being part of your success online. This is very great attitude people should possess. However,,,bear in mind that not all people are very appreciative regards with our gratitude. So in that case...just let them. Let them to realize they what they do is wrong. In addition, you should not tell to other people about what that woman did unto you because it is not good. Remember revenge is not a solution...let God hold it.
Jesus loves you because you know the essence of thanksgiving. Possessing a gratitude heart is not merely available on all people...so I'm glad because you have it!
Again...congratulations.
@candyfairy21 (2039)
• Philippines
10 Sep 10
well frankly dear her sms message did leave a bitter taste in my mouth. I added her to my list because that list is a tribute to wonderful sellers online. What if any of my readers who are also bloggers buy from her and do the same and get treated that way? The list was created because I wanted to tell people where they could buy quality items from reputable sellers with a good customer service. With what she did it does not fall on the criteria.
@mimining (203)
• Philippines
6 Sep 10
That's a good habit and it does reflect that you are good-natured. If I were in your shoes, I'll just ignore it. Just think positive. Maybe they cant express themselves well enough or are busy to write a "welcome sentence" that they prefer to say "oh ok". "why did you bother me just for this" may have been "why, it's no bother, it's just a small thing"... sometimes, what we write or say is not what we really intend to say or mean. that's why, some people even study the "ethics" of emailing, writing, speaking, etc. no worry. that's part of human weakness.
@evemare03 (28)
• Philippines
6 Sep 10
maybe not all her customers thank her. that's why its unusual for her to be thanked for the service. or she might be having a hard time when you send her a thank you sms. just try to understand her. it wont hurt us if we do anyways. :)
@anurag3786 (6267)
• India
5 Sep 10
It's means a lot for me.. when somebody say you thank you.. then you feel a type of pleasure..so i always say thanks when somebody helped me.. i also think now it is a culture of society..
@rexrevol (328)
• Philippines
6 Sep 10
What a sad and disappointing story you got there. Anyway, a simple Thank You really means a lot. And this is all I could think of as of now.
THANK YOU!
T - The essence of a true human spirit.
H - Heartfelt gratitude.
A - Alliance between two grateful persons.
N - Natural remedy for a grudging heart.
K - Keep-sake for both parties involved.
Y - Yearns for an upcoming friendship.
O - On-sight bonding.
U - Unified gesture of agreement and appreciation.
If I be in your position, I would still reply her with a "Thank You" in it. By doing this, I believe I won't be feeling any grudges at all. I've done my part and I'm happy of it. I don't even have to worry anymore about it that would just ruin my entire day...^_^
@momof3kids (1894)
• Singapore
6 Sep 10
Yes I have met such a seller. She turns me off completely and I swore not to patronise anything she is selling. I havent had such a treatment from her but I know that she talks to me just to sell her stuff, such a hypocrite! That is enough for me..
