Self check out stealer?!

United States
September 27, 2010 8:34pm CST
I was at shoppers behind a guy who was obviously doing self checkout as well, by the time he was done he had about 3-4 bags full of groceries. He tried to work the machine and swipe his card but something was going wrong, he was beggining to get very flustered. After about 2 minutes he responded in saying 'F' it, grabbed his four bags and left. I just went to the next self checkout as that one was messed up now but was shocked as i have never seen this happen. It made me think of many things though; If you were stuck in that postion would you tell someone what you saw or just not get involved? Do you believe this is a problem and self check out should be either monitored better or not available at all?
1 person likes this
10 responses
@artistry (4151)
• United States
28 Sep 10
...Hi there existwithme, Welcome to the ranch, enjoy. Very interesting. I am not the store detective so I don't have a problem not getting involved if I were in that situation. For one thing if he wanted to pay he would have called for someone in the store to help him, he didn't, so? It is the store's fault if they don't monitor the self-check out lines, not ours. They can write off the losses. The thing with taking something that you know you shouldn't is that you lose in the end somehow, that's my belief. Take care.
• United States
28 Sep 10
Yeah; but i mean at least he tried to pay right. I mean he didn't come in the store with intentions to steal obviously but that still doesn't make it ok. Maybe he wasn't a bad guy, but maybe he does need to work on patience better. that is true, it will catch up with him. Thanks for the response. =)
@cream97 (29087)
• United States
28 Sep 10
Hi. existwithme. I believe that self check outs should be closely monitored. It starts to be monitored when they first get these machines in But after a while, the clerks don't pay the customers any attention. Not unless they need assistance with their order or some sort. I am very surprised that the alarm did not go off while he was leaving out of the store. It should have went off. Well I may say something about this to someone. It just depends on whom all saw it. I would not let him get away with stealing. This machine should work to the point where no merchandise can leave the store not ringed up. It has to go properly through the scanner. And if it does not then the merchandise will set off the alarm. This should trap people that may steal. He should have asked for help, but I guess he was in so much of a rush to.
• United States
28 Sep 10
haha. that's a good system. You know i don't believe shoppers has alarm systems when you leave. I guess not too many people try to steal grocieres. But some obviously do. Thanks for the response =)
@Ted3_uk (114)
28 Sep 10
I hate self check out... I was queing for a till, there was 2 people in front of me on the conveyer, When a staff memeber of Sain's came over and said 'Sir would you like to use the self check out' which i replyed 'no its fine' they then said 'please can you use the self check as this till will be closing' at this point they picked up my 3 items and moved them to the self check and i followed.... The staff member then said, 'Sir its easy, simply scan your item like this and carry on' I said.. 'Ok youv scanned one item, theres only 2 more to do' As i looked blankly at her.. She then explained how it was a self service till and that it was not her job to scan the items for me.. At this point i simply said, 'please return the items, i will be buying them from another shop' and left the store A bit of subject, but tbh self service really bugs me!!! After working all day and wanting to buy some dinner why on earth should i have to do the shops work for them... I will not be using shops with self service, and good luck to anyone that can scam the devices.. Not that i ever would, but i believe they are a foolish cost cutting excerise that in the long run are a bad idea... + its not your job to act as store security either. they have staff and camera and devices to anti this... This is my view anyway :)
• United States
28 Sep 10
That is so true. That is what they are getting paid for, so i believe if you do not want to use self check out then you should not have to. I personally just use it because the line is shorter many times, but i understand peoples frustration with it. Thanks for the response =)
• United States
28 Sep 10
The self check outs here in US are very well monitored as I do not think anyone here could get away with taking so much and not paying. I could see where perhaps they could not scan a few items and get away with it. However as per your discussion, would I have done anything. Absolutely I would say something. This is why so many prices in my stores go up so drastically, as honest customers have to pay for what others do. Ugh!!
• United States
28 Sep 10
Atchually, I am in the US. It may just depend on what store and where it's located in the US. The store was busy that day as well, so there was a lot going on. I never did think about how it would increase our prices, as I was just thinking how i did not want to get involved and if they could even catch him now that he was out the door. But if that ever happens again i will deffiently factor in the cost of groceries, because it isn't fair that we paying customers have to pay more for the items that get stolen.
@aurorastorm (1131)
• United States
28 Sep 10
I have had problems with the self check out before, so I only use it when I have a small amount of items. I wonder why the man decided not to ask for help, that is what I have done. It is never right to take items that you did not pay for regardless of the situation. I don't blame you for not saying anything, I don't think I would have either, what could they have done at that point anyway. All the stores that I shop at have someone monitoring this area, including checking your receipt on your way out.
• United States
28 Sep 10
Yeah; i have had to ask for help many time. Maybe he was in a really big rush. They normally are monitered but that day they just happened to not be monitered. Thanks for your response =)
• United States
28 Sep 10
some people here in my place play that same game...specially at walmart.goin to get some groceries,clothes,ect.then go use self-check out.scan some items and put other items in the bag without scanning it.like she pay a quarter of it and she dont pay for almost a 3/4.i told my husband what i have seen but he said quite dont put yourself in trouble.so there everytime i saw some people doing that i just zip my mouth.
• United States
28 Sep 10
Yeah; I did the same thing, and my bestfriend told me just not to get involved. But have you ever thought about how prices raise because of the people who steal because the companies need someone to pay for those items and they sure arn't going to. Someone made that point earlier and it got me thinking. Thanks for the response =)
@hoishii (16)
• United States
28 Sep 10
I would have told someone about what i saw happen. The self checkouts at my walmart are monitored and it is a good thing that they are cause if people have a problem with the checkout then there is someone there to help them. I never have a problem with the self checkout myself but my mom does and sometimes the sensor for the weight of the bags doesn't register right away and it says that the item is not bagged and it frustrates my mom...lol but i tell her just to wait and let it catch up with itself.
• United States
28 Sep 10
ahah. Yeah i have trouble with them. Not terrible just with the weight thing and sometimes it will say unknown item if i bag stuff to quickly. But it is good that you would tell someone, not too many people would anymore, me being one of them obviously. Thanks for your response =)
@kjones505 (271)
• United States
28 Sep 10
LOL What a story. I wouldn't say anything in that situation. Its none of my concern and no one is going to die over it. I hate to play devil's advocate but I don't see how i can negatively judge a man in that situation. I don't know what his life is like or what circumstances his circumstances are. Maybe his credit card was being rejected and he needed to feed his family.
• United States
28 Sep 10
That is very true, he could just be trying to support his family. Now i'm not saying it is ok to steal, but if he wasn't just doing it for his own pleasure it makes you think it isn't as bad. Thanks for your response =)
@TonyPluto (171)
• United States
28 Sep 10
1st I don't think you're supposed to checkout that much on your own. 2nd No I wouldn't say anything, ratting is worse than stealing. 3rd If you weren't supposed to steal from self-checkout lines, then why do they put them right in front of the doors? It's pretty hard to get over on those machines anyhow. But Can and should be done whenever possible. F capitalism.
• United States
28 Sep 10
Haha. good point about them being right infront of the doors, that doesn't make any sense. And i'm taking it you don't really like the self check out? hah. Thank for the response.
• Indonesia
29 Sep 10
Usti we can convince these people that we do not perform these actions, because there is no proff!!