Govt Services are becomming worst

Hi yugasini, I have known you from some discussions where they said they missed you. So Welcome Back. :) and the cute one on the Pic looks great! I have been suffering the brunt of BSNL people too. I am from Bhubaneswar and have recently shifted to a new colony here. The earlier place was on the outskirts and believe it or not, they refused me a new BSNL Landline connection and for 6 long months there was no communication from them. Even the promise of delivering 1MBPS via the DataCard from them is baseless and they just deliver 20Kbps max. When I went to them for finding the reason - they say it is a problem of my PC and the second one - I should use a 3G Sim. So I cannot trust BSNL here. But then there are no better service providers in this town Reliance, Airtel and others have promises but no implementations. I think the problem is not with the organizations, we Indians have become accustomed to accepting things easily and they use us ! Cheers, theSids.

Yugasini it appears to me that this is the first time you might have tried out something out of Indian Government office!! This has been the dilemma over last two or more decades where the big multinational and private undertaking has actually surpassed most of the public sector or governmental undertaking. The simple reason being the autocratic response the consumers will get from these offices. There is a rising need for the educated India to move ahead and bring the changes so that our governmental offices could be better equipped and held responsible. After all it is our taxes that pays their salaries. Still we ourselves will bribe them to get our work done. Look at all the pending cases in all the court even in the supreme court. Look at the pending construction works, look at the conditions of govt. Hospitals, parks, bus stand. There is no respite!!!

So does that mean you don't have other choices? Our services (broadband) are not through the government, and we can contract with the phone company, the cable tv company, satellite networks, etc.

Gov't anything seems to be worsened by getting caught up in all the bureaucracy and paper work. They lose more paperwork than anyone. I am beginning to wonder if it is a requirement for employment to have to be completely irresponsible and slow as hell!!

The problem with BSNL is that the person who is sitting there to collect your deposit and the application form is not a technical person. His or her job is only to collect the form and give you a receipt. When I went to ask for a Internet broad band connection with land line, I asked the person that I want to meet the technical personnel. I did not pay the deposit and did not submit the form until I had spoken to the right person. I asked him how long will it take for me to get a connection. He told me there is a fault in the cable and there is no guarantee that the fault would be rectified soon. He suggested that I should opt for a EVDO, which requires no cable connection with 3 MPBS speed and uninterrupted service. He gave me the details of the plan. Accordingly I filled up the form, paid the deposit and next day I had the connection.

Bsnl is the creating a lot of such problems nowadays.I have a similar experiene with bsnl.they used to send me high bills withut actually myslef not even touching my landline.i only used t keep my landline for internet.But after so many rounds around the bsnl offices i finally gave up them 2 months back and shifted beam Fiberoptic internet which Far better from BSNL.my father one said that BSNL people are making this kind of habbit wantedly because they are being bribed by sme private investrs to ruin the bsnl name and to privatise it.May be it looks real after i see lot of them omplaining about BSNL these days.My advise to you is use BSNL as lng as u have no problem.but one you are into any problem with the connection them dont ever expect to Get it fix.Better change your connection to any private ISP in your area without wasting time :) Happy Myltting :D

Dear friend, I do had seen that most of government matters related to customer service may need better training. Anyhow it is well to know that by Monday the internet connection will be got. I feel most common people have to deal their most matter to government sector. But privatization could create much better in work but competition and other money would be high.

Hello Yugasini, I hope you got the BSNL connection by now. Here the situation is not different but if you can see the concerned person and make the person happy you will get the service very easily. In our place an old man is coming to repair the phone whenever there is any problem and he can do it so fast but he will visit our home and he don’t mind to ask money for his fast service. I mean if you can spend money for officials they can do the service very fast. We shifted our office and within one hour our phone and net get connected in the new place though the official transfer took more time but we enjoyed the quick transfer of phone and net. I agree it was the magic of money only. It may take ages to do things through proper channel in government offices.

Never get the broadband connection from bsnl there are much cheaper connections available in the market . If you buy a data card and get connect with 3G sim you would get 5mbps speed with not more than rs 100 a month.

hi myLot friend, Greetings, the problem relates to the BSNL and the same has be resoled by the concerned authorities,so better contact the person in this matter, try to resolve amikable.as the most of the problems may be solved when contacted in person to the persons responsible in that particular organisations, they might have suitable outcome. seasons greetings all the best wishes.

For me yes not for that we have seen now to our government until they said peace and security then the Armageddon came.

BSNL does well in cities but yes have heard that it is poor even in the towns, forget about villages. They are definitely improving over years and there is a lot more to.. When compared to their competetors they are of much lesser standards. But there is one thing that has to be appreciated. In BSNL there will not be a chance of a bill fraud which is very high in private based.

BSNL does well in cities but yes have heard that it is poor even in the towns, forget about villages. They are definitely improving over years and there is a lot more to.. When compared to their competetors they are of much lesser standards. But there is one thing that has to be appreciated. In BSNL there will not be a chance of a bill fraud which is very high in private based.