customer is the king of the market.......
By pankajgarg
@pankajgarg (797)
India
October 29, 2010 5:29pm CST
i had read this while studying total quality management. but we generally comes across many cases in which the customers are cheated or have to suffer a lot.
one of my worst experience is with my first ipod which was not ok from the very first day and i came to know about it within hours of purchase but i had to wait for a week to get that replaced.
have you felt the same way..
is customer really the king of market or mere puppets of large organizations and companies....
1 response
@anubhavgarg (4)
• India
17 Nov 10
ya i agree with you,customer is the king of the market as indian says customer is god for us,customer is a consumer and production of every company epends upon consumer.more consumer more production..as u can say that more customers more production.. now its time to focus on your ipod case from the very first day u found your ipod damaged,,yar i hate to tell you but u have to forget about it because "jo ho gya so ho gya" chad yar nva le la ge...
@pankajgarg (797)
• India
20 Nov 10
well customer satisfaction will also lead in cutting the costs of the manufactures and will increase the confidence about a particular company in customer's mind.
