Blue Screen Of Death

Canada
November 15, 2010 9:47pm CST
This @#$%ing new computer of mine is driving me NUTS!!! Walker picked it up from the shop, and it worked great for about six hours. Then, while reading a standard text-only, no-html, no attachment e-mail, the @#$%ing thing mentioned a security warning, then CRASHED. I got a blue screen with very little writing on it, turned it off, and then when I turned it on, I got Win XP, then a flashing cursor in the top left, and NOTHING. Can anyone give me a suggestion on what to do next?
2 people like this
11 responses
• Philippines
16 Nov 10
Maybe ctrl alt del would do the trick then, new task-find explorer.exe. Or try to start with safe mode. Just install windows 7 incase everything doesn't work. Try downloading a distribution using this laptop you used to type on. Then after installing, everything will work fine. Just do not forget to follow instructions. It's just a new computer and has nothing important stored on it.
1 person likes this
• India
16 Nov 10
Hello danishcanadian...... I experienced this blue screen problem in my old computer, generally the system was crashing when i used to play games or large application on the system like photoshop cs3. This may be the hardware problem of your system, i will suggest you to check your motherboard. It may be that your hardware is not able to take load of the applications you are running on your system.
@winterose (39887)
• Canada
16 Nov 10
take it back to the shop and demand a new one
1 person likes this
@icehut (508)
16 Nov 10
The minimal information on the BSoD could've pointed you to the cause of the crash... Over-heating causes random crashing and/or reboots. However, since your computer is unable to read enough data to boot, my suspicion is that there are errors on the harddisk. Without knowing the history of your computer I'd suggest booting from your XP installation CD then drop in to the recovery console and run checkdisk via CHKDSK C: /r This process will take a while to complete, longer for larger harddisks. Any bad sectors encountered will be recovered. If you're lucky, XP will be able to boot after this. If not, the next step is to perform an in-situ installation of XP ie. install XP on top of the existing installation without wiping the data on the harddisk. Or, if there's no data of value on the harddisk, a clean install.
1 person likes this
@dark_joev (3034)
• United States
16 Nov 10
Okay I am assuming you are not getting to your profile you can try booting into safe mode by. # if the computer is running, shut down Windows, and then turn off the power # Wait 30 seconds, and then turn the computer on. # Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again. # Ensure that the Safe mode option is selected. # Press Enter. The computer then begins to start in Safe mode. # When you are finished with all troubleshooting, close all programs and restart the computer as you would normally. You could also try to install or run a live cd of a Linux Distro I would Suggest Ubuntu as it is the easiest to use and then install and run a virus scanner that Ubuntu has to see if it picks up anything. Also if you have a Windows XP CD you can do a repair install. It would help if you could state what the BLSOD said as that would help narrow down the problem. Also you can if this is a desktop open the case and make sure everything is in all the way even though this doesn't sound like a problem would be occurring on the motherboard or on another internal device it could possibly be something is louse inside there somewhere. Also you manufacture may have another partition in which you can run that will restore your computer to factory settings IE it will rewirte the rest of the hard drive and re write it with what they originally installed on your computer. To do this with a Dell Machine you would get into Bios and then go boot options and their would be an option to boot into a system restore type of function and that should do it.
1 person likes this
@fanzejian (372)
• China
16 Nov 10
blue screen means that there are wrong with your pc's hardwares as my own experiences with a large degree.the second question maybe is that your pc's os is not incompatible with some application softwares such as anti-virus ... maybe you could follow these steps : 1)reinstall your os ; 2) if first step falis ,just go to find the shoper to ask him repair your pc ,especial the hardware ,of course ,the inspecting the hardware is the first step if you decide to repair it .
1 person likes this
@BarBaraPrz (47683)
• St. Catharines, Ontario
16 Nov 10
Take it back to the store?
@CatsandDogs (13963)
• United States
16 Nov 10
Try System Restore. It should restore everything to the date you pick which is when you first got it. Go to start, All programs, Accessories, Systems tools and then System Restore. It's self explanatory and just might fix your problem. I think it will. Good luck!
1 person likes this
@mentalward (14690)
• United States
16 Nov 10
Sounds like you got a lot of differing information from everyone but I'd have to agree with a couple of others and say to take it back where you bought it. Any computer, whether brand new or used, should work longer than 6 hours! I'm not sure about there where you live but here in the States there is a 3-day law where anything you buy with any kind of contract or agreement you can take back for a full refund within those 3 days with no questions asked. Still, any reputable dealer should either exchange this computer for another one or fix the problem with this one. Definitely, you should take it back where you bought it. You shouldn't have to try to repair this problem that was obviously there when you bought it. I feel for you! I know what it's like to get something you've wanted, only to have it not work almost immediately after starting to use it. But, that's life today, I guess. "Pride in workmanship" seems to have dwindled down to almost nothing. Sad, huh? I hope you can get this problem resolved with very little to no aggravation.
• Canada
17 Nov 10
try using system restore system restore - F8 at boot screen then follow the isntructions provided another suggestion is try having a pc technician to check or reformat your hard drive but its more liekly to be a hardware problem than your operating system
@cecil04 (409)
• South Africa
16 Nov 10
If you had install any new software or hardware on your computer just remove it. If that doesn't work just take the computer back before it's to late. From the looks of it, your computer must be a custom made.