Do you think it is right to complain about your company in Facebook?
By scheng1
@scheng1 (24649)
Singapore
January 8, 2011 8:26am CST
Do you think it is right to complain about your company in Facebook?
My company has very strict policy about this matter.
The employees were dismissed even though they made just one sentence about their work, their boss or the company. It is very rare for a second chance.
Sometimes it is the fault of the company. For example, a sudden change in schedule without consulting the employees.
The employees were obviously not happy with the last minute change. They had made plans for their off days.
When they complained about it in Facebook to their friends, they were instantly dismissed.
Do you think it is right for the company to do so? Do you think it is right for the employees to air their grievances in public?
4 people like this
17 responses
@scheng1 (24649)
• Singapore
9 Jan 11
Hi Jennbart, I do agree that it is not right to complain about the company that pays us when we are working for it.
It is probably all right if we resign from the company, and then share our working experience with those who are thinking of getting a job there.
However, in this case, I think both the company and the employees are at fault. The company never gives a second chance, unless the department head is willing to fight to keep the employee.
Otherwise, the employee got sack, even for just one sentence in Facebook.
In the end, more and more complaints surface in the Facebook. When one person got sack, and air out in the Facebook, the existing employee who said "I agree" will also get sack.
1 person likes this
@scheng1 (24649)
• Singapore
9 Jan 11
Hi Shgnsh, I agree that both parties are very stupid.
The employees are asking for trouble for posting negative remarks in public. The company is also being very unreasonable for dismissing employees right away, without giving them a second chance.
For example, if a person resigns and leaves the company, he is free to air his opinion about the company. If an existing employee says "I agree", then this is the cause for instant dismissal.
@ricextreme (964)
• Ecuador
9 Jan 11
I think that the company is being too much severe. Just commenting something about the company or boss, is what everyone does, and I think that's not a good reason to dismissing employees.
Also the company should give you a second chance, everyone deserves it.
@TexLadyPj (1328)
• United States
8 Jan 11
Herro scheng1
I have one basic philosophy. If I want something kept private I don't put it on any social networking site. Be it facebook, twitter or any other site like APSense. The government and companies have the right to access our social networking sites. The government if they believe that laws, particularly terrorism.
The other issue is are u using company computer to post?
Prosperous mylotting
@scheng1 (24649)
• Singapore
8 Jan 11
Hi TexladyPJ, I agree that everything posted online is opened for government and companies to access and judge.
This particular company does not grant access to any social networking websites on company computers. Only those who are empowered to "spy" on employees are given access to Facebook and other social networking sites.
Those who complain about the company did it at home in their free time. Many of them do not even have a computer at work.
1 person likes this
@chiyosan (30183)
• Philippines
10 Apr 11
i would not do this.. even if i think that there can be some "correctness" about it. afterall, complaining and saying something about something can still be considered as an opinion, and thus, it is still not a sin...
but of course, i would assume that like me, you have your officemates as friends in facebook, plus everyone can really read about it... it may have resulted to two things... people understanding you and other side which will completely not understand you!
There is a risk in doing so.. i guess i would rather not.. in life, work, or not do not burn bridges....
@scheng1 (24649)
• Singapore
11 Apr 11
Hi Chiyosan, fortunately I do not use Facebook, and I do not have an account there.
I come across many instances of dismissals in the course of my work.
Some of these are due to employees expressing their unhappiness at work, be it the processes or the management, or their immediate superior.
They did not know that the company keeps tab on all their Facebook accounts, and use the remarks to dismiss them.
@cream97 (29086)
• United States
2 Apr 11
Hi. scheng1. Well I tell you, if I have a complaint to make, you best believe that it won't be on Facebook. This would be for any complaint that I have in my personal life about anything. Facebook is considered to be a public site and many people can view what you post no matter how securely that you may set your security and account features. If I am going to complain about the company that I have worked for, I will do so privately without me being on Facebook.
@scheng1 (24649)
• Singapore
4 Apr 11
Hi Cream, I do think it is very stupid to use Facebook to complain about the current and ex companies.
Best is to stop talking and thinking about the company, and not even talk about it with our colleagues.
Some people may betray us, and tell our bosses.
I think the only safe method is to talk about the company in private with our closed friends and relatives.
@ricextreme (964)
• Ecuador
8 Jan 11
No, thats nor right. If you work for a company, you should thank that company and boss for giving you a job to do, and a payment.
That means you have to be loyal, and not to talk bad about your company, boos, mates, or anyone from the company.
You may comment it to your family or friends, but not to post in on facebook.
Facebook is a public site and anyone could read it. That's not a show of loyalty to talk negatively about the company you work for in public.
@scheng1 (24649)
• Singapore
9 Jan 11
Hi Ricextreme, I do think it is stupid to post remarks in Facebook. Even if the company does not hire people to spy on the employees, other employees can forward that remarks to the boss.
While I agree that complaining about work to family and friends, especially when company is at fault, is common, I do agree that posting in Facebook is very stupid, not just a show of disloyalty.
1 person likes this
@ricextreme (964)
• Ecuador
9 Jan 11
Yes, you should be loyal, and loyalty is not just when the company hires anybody to control your facebook activity. You have to be loyal always, and if you have any complain, express it to your boss, and not post on facebook or commenting to other people.
@scheng1 (24649)
• Singapore
10 Jan 11
Hi Ricextreme, actually loyalty is a two ways traffic.
The management in the company must honor their words, if they want loyalty from the employees.
The fact is that the management always changes their mind. One day it says want to provide free transport for all employees. A few months later, it says will provide free transport only for night shift workers.
It keeps on changing the policy without informing anyone. That is why the employees are very frustrated.
They try talking to managers, but managers are in the same situation of not knowing anything much.
@dragon54u (31634)
• United States
8 Jan 11
I think that what you say about your company should be treated just like what you would say about a person--privately. If you want to gripe about your work, do it through private emails or in person but doing it publicly is defaming them.
The exception to this would be if they were doing something against the law or something that would harm the public.
People seem to think social media is private but it's not--everyone sees it, that's because it's on the WORLD WIDE web!
@scheng1 (24649)
• Singapore
8 Jan 11
Hi Dragon54u, I agree that we have to be very careful about what we said in social networking sites.
It is a pity that most of them find out about the company regulation only at the point of dismissal.
Anyway, most of the dismissed employees make it a point to pour all their grievances online.
I think the company reputation will suffer in the long run.
@Hatley (163776)
• Garden Grove, California
10 Jan 11
scheng thats partof all that I dislike in Facebook nobody
has any scruples any more. I would notever air anything
in facebook that I did not want the whole world to know.
No noone should complain about their employers in facebook
as thats just not ethical. if you have a grievance take
it to your own boss not air it in F acebook at all.
I think a lot of companies do not like that and I feel
its just not right too.
@scheng1 (24649)
• Singapore
10 Jan 11
Hi Hatley, while I like to check up on the company before going for interview, I do not like to see existing employees airing their views about the company that pays them salary.
However, on the other hand, I do not like the idea that a company has a special department to spy on the Facebook accounts of existing staff.
I like to work in a company where the management and employees have trust in each other.
The more the company sacks employees, the more complaints in the Facebook and the forums.
@adhyz82 (36249)
• Indonesia
23 Jan 11
i think its our rights...but it is not wise to tell about our company to facebook..
because tell our company problems make many people know whats happen in your office..
its not good..
can you take position as your boss if your worker tell about your company and your method and make many people know about the secret of your company???
@scheng1 (24649)
• Singapore
27 Jan 11
Hi Adhyz, this company has a hostile working environment.
The national newspaper yesterday ran a half page report of the company based on a memo.
The management said that any worker who took sick leave during the one week busy period would get demerit points, even if they had the doctor's medical certificate to prove that they are genuinely sick and unfit for work.
In the end, the government steps in, and the management changes its mind.
Can you imagine what the management will do if the newspaper reporter never report about this?
In this kind of hostile working environment, it is hard for anyone to tolerate the unreasonableness.
@sunnycool (12714)
• India
9 Jan 11
Rules being imposed by companies on their employees are getting worser!LOL if i got anything against the company then i would talk about it with my lead than to sulk in a social site which sells its members personal information to make money!Anyways if you had signed the papers accepting their rules whilst joining then you got no option left than to sulk in a room haha about the discomforts.great day.
@scheng1 (24649)
• Singapore
9 Jan 11
Hi Sunnycool, the problem is in the implementation of the policy.
The company does not get everyone to sign on the new policy. Once the new policy is out, and send to all employees who have email account, they start to dismiss people. The problem is that 90% of the employees do not have email account, so they do not know about the existence of the policy.
The only time they came to know about it is at the point of dismissal. The company does not give a second chance.
That is why more people complaint in the Facebook, especially those who get the sack from the company.
@deriellevc73 (982)
• Philippines
9 Jan 11
hello scheng1!
i have always believe in the saying that "when you're working for an institution from which you get most of your livelihood, never say anything bad against it while you're still working for it. If you want to complain and badmouth it, then better resign and get out of the institution and lambast and rant about it or its officials as much as you want."
Owners and management of companies had a hard time putting up their companies. If someone in the management makes the mistake like changing work schedule without informing the employees, the company's image should not be tainted because of a one man's mistake. Therefore,i think they have all the right to implement the policy of firing their employees who complain publicly about their company. Besides, i think before starting work, such employees were made to sign contracts which states most probably the ground for firing an employee, which might include ranting and complaining about the company or its policy publicly.
@scheng1 (24649)
• Singapore
9 Jan 11
Hi Deriellevc, actually the fault is in the management for not getting employees to sign on every new policy.
The company keeps on increasing the number of policies, and implement it without the knowledge of most employees.
Only less than ten percent of the employees have email account. The rest do not have. The company did not even make it a point to print and put up the new policy in the notice board.
There are simply too many policies.
That is why for most of them, the first and only time they get to know about the policy is when company sacks them. That is the time when they know that a dedicated team of spies scout the Facebook for evidence to sack employees.
The more people the company sack, the more negative remarks.
@hexebella (1136)
• Philippines
8 Jan 11
I have a different opinion on this. For me, if one has a page in any social networking site, that page belongs to that person alone. It is his right to express his feelings and opinions on his own page. If a third party questions him on his postings, it is like being questioned of his activities in his own house. Facebook has privacy settings where the user can set who can view the profile. If one of the friends connected are spies of the companies, these people do not deserve to live as they cause harm to others, they are simply insecure people who want to climb the ladder by stepping on to their colleagues. Facebook is a personal matter and companies do not have the right to use it against anybody. If the companies have good policies and procedures, no employee would complain about them. If I have a complain against my company I am working now, I wouldn't just post it in Facebook, I would blog it for all the world to see and if they kick me out, I will bring the matter to the court on the grounds of illegal dismissal as I don't believe that airing grievances in Facebook is prohibited in any country's labor code. It is better that grievances are aired in public so people get warned how these companies treat their employees.
@scheng1 (24649)
• Singapore
9 Jan 11
Hi Hexebella, unfortunately the company I work for hire a team of employees just to spy on the Facebook account of the employees.
For example, when a person leaves the company, he will post a lot of things negative about the company. If anyone dares to say "I agree", that person will be sacked from work.
There is no second chance given. The only exception is when his boss likes him very much, and is willing to fight for him.
I think this act of dismissing employees for Facebook remarks is really stupid on the part of the company. On the other hand, it is very stupid of the employees to post negative remarks about the company while they are still working there.
Those leavers usually bare their souls out for the world to see. The fact is that they have valid reasons for complaining, especially when salary is involved. There is hardly a month that salary is computed correctly.
@visavis (5934)
• Philippines
9 Jan 11
Hello my friend like other mylotters said i agreed also. Every company have own rules and regulations, policies about such cases. As you said they strict so no need to put in public for what reasons only your company discretion. The only I seen your company did not given any warning for at least first offense... see you around
@scheng1 (24649)
• Singapore
9 Jan 11
Hi Visavis, most of the employees do not even know that such a policy exists.
The company just implements the policy by emailing to employees who have email account.
The problem is that 90% of the employees do not have email account. The department heads did not have time to print and put on notice board, before the company started to sack people.
That is why more and more people bad mouthed the company in Facebook. Those who got sack have no fear about anything.
Those who are still working and dare to say "I agree" will get sack when the spies discover it.
@mythociate (21432)
• Oklahoma City, Oklahoma
24 Jan 11
Devil's Advocate, I'm playing here ...
If the company has a policy against it (and the employees know of the policy), then they are dividing themselves against the company. "A House Divided Cannot Stand." (if it's not in the Bible, at least Abraham Lincoln said it) So if the company kept those employees inside its house, the company would fall
Kicking them out is the only way.
If they aired those grievances, they would have to use the Sub-Law of the Gentleman---the Law of the Gentleman being 'Gentlemen don't tell,' the Sub-Law would be, 'if Gentlemen DO tell, they never name-names.'
@scheng1 (24649)
• Singapore
27 Jan 11
Hi Mythociate, I like the second sub-law.
If the company is good, everyone will work happily, and nobody will tell bad things about the company.
If the company is not good, there is no way to stop the bad things from getting out. They can come out with thousands of policies to sack people, but they cannot stop the leavers from complaining, and telling the whole world how bad the management is.
I agree it is stupid and wrong of the employees to use real names if they are still working for the company.
@maezee (41988)
• United States
8 Jan 11
I like what the first person said, and I agree. If you don't want something to come back and bite you in the butt later on, DONT' post it online for all eyes to see. I would complain about my job on facebook BUT that's because I know that my company doesn't check it, and the co-workers I have added will most definitely agree with me on it. I don't actually update my status that much, and I don't update it to every single thing I'm feeling at that moment, like a lot of people do. So this isn't generally a problem for me.
@scheng1 (24649)
• Singapore
8 Jan 11
Hi Maezee, I think you work for a great company.
At least the company does not hire a whole department to spot check on every comment that you make.
I guess my colleagues do not know that the company spies on them. If they had known, they would not risk their jobs for the sake of airing their negative opinions.
@adhyz82 (36249)
• Indonesia
23 Jan 11
i think its our rights...but it is not wise to tell about our company to facebook..
because tell our company problems make many people know whats happen in your office..
its not good..
can you take position as your boss if your worker tell about your company and your method and make many people know about the secret of your company???
@tiffnkeat (1673)
• Singapore
8 Jan 11
In your case, given what you have written, it really doesn't matter if it is right or not since the company has already made it clear of the consequences. The bigger question is do you still want your job or not?
Where in SG do you work that has such rules that allows sending of spies? I am from SG too, in case I am looking for a job, I want to make sure it is not your company.
Airing of grievances can be made to MOM, if you need it to be official... or just rant about it during lunch hour (outside the company). Cheers, and think about your job. Do you want it? Do you need it? If yes, abide by the policy.
@scheng1 (24649)
• Singapore
8 Jan 11
Hi Tiffnkeat, I happen to work in HR department.
It is very sad to enforce the company policy and dismiss the employees just for airing their opinions.
The company seldom gives a second chance. Most of the times, it is dismissal. If you ever want a job, please do not come here.
If you have a Facebook account, you can search around for negative remarks about jobs and company. You wont miss it.
And yes, many people do go to MOM to make a formal complaint.