Unexpected Help!
@whiteheather39 (24403)
United States
January 18, 2011 6:36am CST
Have you ever had unexpected help from our moderator Go Ask Alice (GAA)? It is a really good feeling to have a moderator who will step in and answer and clarify the rules and explain the workings of myLot. I have seen many discussion where some user has questions in a discussion and perhaps is not quite getting the correct answer in the response etc., so GAA steps in and in plain English gives the correct information. Thanks myLot for GAA she/he is so different from some of the moderator on other forums and shoe the tact of a diplomat!!
Has GAA ever helped you in a situation?5 people like this
11 responses
@mysdianait (66009)
• Italy
18 Jan 11
GAA has helped me in more than one situation both in dicussions and in PMs.
They are the only Lotter that has openly given me permission to stalk them too 
I have learnt a lot by doing so and enjoy spreading their word and linking others to information from the PTB
I have learnt a lot by doing so and enjoy spreading their word and linking others to information from the PTB 3 people like this
@whiteheather39 (24403)
• United States
18 Jan 11
I have also received help in both situations.
2 people like this
@whiteheather39 (24403)
• United States
18 Jan 11
Oh yes it appears he/she is always behind the scene keeping an eye on things.
3 people like this
@mysdianait (66009)
• Italy
18 Jan 11
GAA is a 'he'.
It says so in their profile:
http://www.mylot.com/GoAskAlice
2 people like this
@owlwings (43910)
• Cambridge, England
18 Jan 11
MyLot have always had a policy that they tend not to respond where the answer to the question can be found somewhere on the site in the FAQs, Guidelines or Terms. Of late, I find it very encouraging to see GoAskAlice (who I think may be one of a number of moderators, depending who's on duty at the time) come in to discussions to clarify points. He (or she) always posts in a very diplomatic and exemplary manner.
1 person likes this
@whiteheather39 (24403)
• United States
18 Jan 11
Exactly how I feel. Some moderators on other sites do not know as much as they think they do. 
2 people like this
@GoAskAlice (5826)
•
18 Jan 11
While I'm here, I can't take all the credit. There are some regular users in the forums who are quite helpful as well to new users. I feel it would be ungrateful of me not to recognize their contributions here and express my appreciation. They define what I feel is Mylot's sense of community.
I won't name names but you all know who you are and I sincerely thank you all.
2 people like this
@hardworkinggurl (37063)
• United States
18 Jan 11
I have not really posted needing help, but have seen a great many discussions goaskalice/alex responds. I happen to also be engage interacting in some of them and find the help applied is very helpful.
1 person likes this
@anniepa (27955)
• United States
22 Jan 11
You're right, GAA is very helpful and diplomatic and courteous as well. It's nice to see him/her pop in from time to time when there is a discussion about the guidelines and such. I think he/she helps keep us all on our toes and "in line', so to speak, which I mean in a good way...lol!
Annie
@dragon54u (31634)
• United States
18 Jan 11
GAA hasn't helped me directly but I certainly appreciate a moderator that actually reads posts and maintains a presence. Previously, myLot had moderators that seemed to never read anything! I'm glad they found someone who is attentive and consistent.
@sysdexlicwriter (1619)
• United States
18 Jan 11
I can't remember ever getting help from Go Ask Alice (GAA), but it is heartwarming to know that MyLot is on top of things. MyLot is one of my favorite sites for discussions and it is good to know that they are keeping a watch on the discussions to not only moderate but to help out.
@whiteheather39 (24403)
• United States
18 Jan 11
It sure is! BTW sorry for the typo should read ..show not shoe.
2 people like this
@sysdexlicwriter (1619)
• United States
18 Jan 11
I was reading your post so fast that I did not see it. Sometimes I type so fast that my words are like my cat running through the house, the back end gets in front of the front end and the cat as my words get all mixed up.
@eurekafemme (5877)
• Philippines
19 Jan 11
Hi there. 
Yes, there was an instance here in Mylot where I think I reported myself for abuse for a duplicate topic. GAA responded there and suggested what to do. He/She also clarified some matters re the actions I did. He/She even added me as a friend so we can interact/discuss further the situation and can act accordingly.
Yes, it is great that we have a moderator who seems to care.
Yes, there was an instance here in Mylot where I think I reported myself for abuse for a duplicate topic. GAA responded there and suggested what to do. He/She also clarified some matters re the actions I did. He/She even added me as a friend so we can interact/discuss further the situation and can act accordingly.
Yes, it is great that we have a moderator who seems to care.
@ebuscat (5935)
• Philippines
19 Jan 11
For me yes it is big good to have it in your life never look at the best thing to have it all.
