I'm not trusting my internet service provider anymore!

Well, all our ISPs here are a joke. We're charged so much but given less than minimal in terms of speed & also after sales service. I don't bother to listen to them asking me to go through all the "tests" as I tell them straight to their face I'm a technical guy & a big part I don't promote their services to clients is because of their lack of responsibility, wasting people's time & phone bill to "run tests" when it's so obvious that's just a "sedation" method their using to calm people down when it's their server problems or whatsoever, clearly the problem is from their side!~So the problem only gets fixed temporarily but the re-occurrence is 99.9%

I am supporting my friend. Your internet service provider is looking not good. And "you would be out $820...", its not at all a happy thing. Coming to my internet service provider, I am using BSNL broadband, It is working in 33Kbps speed(I don't know the speed in USA). I am using this service from the past one year, I have faced the connections problems three times only...

Wow! I hate computer problems. When I was in the little one bedroom apartment this last summer I really had a problem. There were two lines coming into the house and one was the culprit. The cable guy changed the line and it worked great. The only time I have had trouble with my cable was when I was away from my regular apartment. Consistency is what I like. Do you have any other options? Hope this last fix was the trick.

Hi dear, I think you need to have a thorough connectivity check and it is having certain problems. It still continues the issue, better to change. For me also, I used (Reliance Net broadband [India service]) connections with different instruments (plug & use) with higher prices and I didn't get the desired speed even though they demand higher speed. However, I changed the service provider suffering the financial losses as I purchased the same and once we stop the service they won't take it back. Now I changed Tikona, one other service provider. For the last 8 months I am using it and initially for the 2-3 times I had certain issues and for the last 6 months it is working fine and the charges are also nice. They have different plans and as per our requirement we can select it. I have taken the same with a speed of 500 mbps, 8GB free download for free for a month and above that will be get charged 10 ps. per sec. costing Rs 799/- pm. If you get better alternate service provider change to it and get the demo service. If you like it, go for a change, we need better service and not just a connection. Regards, Thank-s

I completely lost faith in my ISP, with my last episode. Granted the error started when a neighbor had his service connect with a different provider, who erroneously disconnect my line. Then my ISP left me for 4 days without. After I continually gave them pieces of my mind the send me someone who connects me to the competitors ISP service. It took the full nine days and I still do not find my internet running as it use to. I can't switch mine as my building will only allow the one I have. Can you switch yours? If not, then have a plan B in mind, like a near by hotspot where you can use it for free on pressing exam days. McDonalds has free wifi, and so does Starbucks. Only problem is that it is always noisy and busy so at times no where to sit. Best of luck Jen.

I never loose my faith on my ISP.. Some times it may happen, No one can serve without such situation and complaints.All ISP are doing same only ... As a network enginner i will know about the common reasons/issues for such situations...

Jenn if it does not work between now and tomorrow get them out and tell them you are paying for a service that you are relying on, tell them what is at stake and tell them if they do not provide the Service you are paying for they will be paying you the Money back if you can not do the Course because you have not got their service I trust mine yes, I am with one of the best I tried others but I came back to this one, yes it is a bit dearer but I have the Service I really hope you will be ok for the Course Sweet and good luck on it

JenInTN, I know how you feel. While I didn't have problems with internet during most of my online classes, it did happen once to me (back in 2008) when I was taking a class while working in China. The internet cable was cut following an earthquake in Taiwan. Not quite the same thing you are talking about, but I guess I'm sharing that so that you know that I'm not just talking about nothing. As far as your class goes, if you are not able to access the internet at home, would you be able to go to the public library a couple of times a week in order to get the assignments, save them to a memory stick and then work on them at home? I have had to do that at times and while it is a hassle, it would keep you out of trouble. There are ways around problems like that but sometimes you just have to get creative. Good luck with that!

GOOD GRIEF, that is ridiculous. I know u are very aggrabated i would be to. I imagine i would have already shown my ugly disposition. I hope u told them about your class. I would also tell them i would expect them to pay if u have trouble. Sounds like it may be time for a change. I use to have trouble w/one i had but i changed & it has been pretty good except when they had the floods in nashville i had to do w/out a few days. I understood at first but got pretty aggtravated w/thyem before it was over with. I'm not very nice when i can't use my computer. Good luck, hope everything goes well w/your class.

Hello jenin, that was also my problem before but we have different internet provider since we are from both different country. In our country, there are only two competing internet providers. I've tried them both but I came again to the first one compared to the second one. In your case, I think you have to look for another good one. Before cutting it off, ask your friends about it..seek advise and ideas what's the best in your area...As of now, for me, I am contented of the service of my recent internet provider... Good luck my friend in your searching...and thanks for responding... Mobhomeir here..

Where I live (up against the mountains about 15 miles out of town), we don't have cable/fiber, so we rely on wireless. After being with one wireless provider about five years, I finally gave up and switched providers last year. The system was more down than up and the technical support kept dwindling until you couldn't reach them anymore. Since I've switched, it's been better. We still go down once in awhile, but they're usually pretty fast about bringing us back up. I'm not very happy, but happy I switched. I live on my computer and I need internet. I'm not sure what I'd do without it?

That sounds a lot like my service.Everytime I have a problem I have to call them and be on the phone going through the long process of signal test, unplug things, plug them back after 5 minutes, restart my computer, and then go through the signal things again and then it still won't work so they send someone out or after going through all of that process they tell me that it is on their en. One time they had to come out and they said it was the wires so they didn't get new wires they just cut where they thought it was bad and added to it .Not many days later the same thing happened so they just touched the wire because they said that it loosened up. My husband talked them into changing the wire because he was mad. we had to wait for them to come out to fix it which was days and then found out that the connection was loose and will probably happen again. We've had nothing but problems with ours though. Yours wouldn't happen to be Hughesnet would it?

ISP providers are really a pain probably because of too many subscribers which cause traffic somewhere - sometimes i experience down server and it will take me several calls before they could finally restore particularly just when i need it most with my online job.But I still trust the service that i get coz i always get special consideration everytime i call for repair and my 1.5mbps speed has been consistent since the start. :)

Don't go with clearwire thats just torment. They shut down every night for "maintenance" around 3:00 am to like 5:00 am, and the way it worked for me was I had phone and internet so if the internet went out so did the phone! except I didn't have another phone so I couldn't call, so I would drive miles to my moms to call and they just said, they couldn't trouble shoot the problem unless I was right there with the modem... Of course I would say, "how am I supposed to do that when my phone doesn't work either"? and then they would just try to send someone out, usually Mon. Needles to say I didn't renew my contract.

Well, back when I was living in the Condo, we always seemed to have some problems with Comcast, and the wiring and had to always call them until they proved it was bad wiring and got permission to fix some of the main wiring for sure. They even said it was horrible but since their was a Condo association paying most of the Bill since they provided Free cable their hands were tied to how much they could really do. But since we bought the house we are living in now for a yr. and a half, we have actually been quite lucky, and I have only had major issues once. I am Sorry to hear you are having these issues and hope that things are working better for you now.

IF you have charter it might be your modem need replaced My son had to replace his and it work but then they had to come out and fix the box on the house. But I so hop eyours is up when ya go take the test! OR I would be on phone saying hey this is what is happening to my net!

I am worried often. There was a time when none of the phone calls worked and when they finally came, it was that a rat had chewed up the cables. I don't think I can trust any since, anything can really happen. I hope they really figured out the problem for you because I know how anxious I'd feel with an online class and all. Good luck.

Ever since I never trust my ISP. Due to unreliable connection my internet. I don't like the service which is always disconnected

I've been through the same thing myself. I was having all kinds of problems and had to have a service person out about 4 times. Finally, I got someone who really knew what he was doing and he fixed the problem, which turned out to be several poor quality connectors in the lines under the house in the crawlspace. But having to go through the hassle of calling in multiple times, going through the automated phone system, then getting the automated customer service person who runs you through the same script every time, is just extremely frustrating. After I complained so much they did give me a credit on my bill but I didn't really care about that. I wanted the internet service to work! It's so frustrating to have the internet drop out right when you are in the middle of something (like posting a response to MyLot! ) and then wondering if the information was lost or not and wondering how long it will take for you to get service back. Luckily, I haven't had any major problems since and my service has been fairly dependable. I sure hope it stays that way.

For me the story was the opposite. When choosing an ISP I've come among a few choices. The best one available was out of reach, they send me a technician to tell me they can't lay the cables for the service. The second choice was too troublesome in digitalizing the phone line for the ADSL. So I came to the worst name around, the choice was easy because they are affiliate with my phone company so arrange the lines would not be any problem. The service is famous for being bad, most times down and with very low speed. But with the line already properly configured with them it would be easy for us to change it afterwards if things go bad. The story is that a year after putting it, we've got very few downtimes and speed according with the plan we payed. So far I'm quite happy with them, even with that bad fame they have.