How will you react to this

Canada
March 10, 2011 9:13pm CST
Few months back i was thinking of change from my present job. I applied for job and send resume as attachment, saved copy in send folder. HR manager from office got my email and called me for telephonic interview and she completed my interview. But She says she did not get attachment. I told her that i am going to send it again, I again send in Word format (*.doc) and also PDF file. Next day i called her to follow up and she says that she got email but did not get attachment. What shall i think about this .... Is there any problem with her computer or she don't have any computer knowledge. How will you react to this situation.
1 person likes this
2 responses
• United States
11 Mar 11
I am wondering what version of microsoft you are using as opposed to her it could be she means she can't open it. If you look at your send folder it would be there with the attachment. If it is in your send with the attachment then there is no reason why she is only getting the email without it. Check with her to make sure that she is not only using the 2003 version and you maybe the 2007 or similar to this. Because we can view files with the upgraded one to view a lower one but you cannot view a higher grade one with the lower.
1 person likes this
• Canada
11 Mar 11
I am using office 2007 but when i send i know some people may be using old versions so i changed to (*.DOC) and also i attached *.pdf file, i clearly sees that file is attached but she is denying.
1 person likes this
• United States
11 Mar 11
Call her sweetie and explain that the same file you have sent to others and as per your sent file it clearly shows it is being sent. Ask her if you can fax it, there are several online one time fax companies you can do for free. What you do is sign up for free and you send it to the assigned fax via email as an attachment then it send exactly as a fax. I have used several free fax services and now I sign up with one, which is mandatory I needed it for certain documents. I hope this helps, my best regards.
1 person likes this
• Canada
12 Mar 11
Whenever I send an e-mail with attachments, I BCC it to myself, so that I receive exactly what they will receive. Then if they tell me that they did not receive the attachments, I will be able to tell them that I sent myself the exact same e-mail, at the exact same time, and the attachments came through perfectly, so it must be their computer.