Ebay and paypal has gotten on my last NERVE!!
By bonnie
@bunnybon7 (50973)
Holiday, Florida
March 13, 2011 1:21pm CST
Yesterday, i kept thinking it would be nice to have some new books to listen to on my stereo while laying in bed or just doing things in my bedroom. So i went to ebay because you can hardly find any on any other sites these days except audio dot com and its so expensive. I found 15 audio books for only 10 bucks and it said the seller would calculate the postage. Now, im wondering if the sellers are just adding a BUNCH of postage or paypal charged a lot or if it was Ebay? so it all came to 23 dollars plus... Now ive learned my lesson. that was way to much for not even knowing what ones they were. could be a lot ive already had. so what do you think it was? are these 2 places getting to big for their britches? or am i just being cheap?
5 people like this
18 responses
@Christmas2006 (1661)
• United States
13 Mar 11
I never do anything through ebay, although my daughter is very fond of it. I go to a used book site, Alibris, I think, they will combine postage IF you are buying from the same seller. I have been happy with them. But I know you have to be careful what your doing because the shipping is something like $3 or 4 per item. But if the second item is from the same seller then it drops. Maybe that information will help you. the other sites I looked at didn't adjust the shipping regardless if the seller was the same. The shipping is what really gets to you. I had some books one time that I wanted and the shipping was so high that I spent a day playing with it and cut it way down. I know how you feel and No I don't think you are being cheap and yes I think these big companies can't fit in their britches anymore~
1 person likes this
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
yep. ebay and paypal are linked i know and they are way out there with the money grabbing thing. they will keep it up till no one will trust them
@speakeasy (4171)
• United States
13 Mar 11
This was not ebay or paypal - this was the seller!
Ebay charges the seller a small percentage of the final sale price. Paypal charges the seller a small percentage of the total amount transferred.
Many sellers charge ridiculous shipping amounts and very low prices because they can reduce how much ebay keeps. Examples include selling an item for 99 cents and charging $30 for the shipping.
This problem has been reduced though and you can help identify this sell when you leave your feedback. When you leave feedback, give him a VERY LOW rating on the shipping cost. This hurts the seller and many of the sellers have started to change their ways because of this. Low ratings mean fewer sales and can mean that ebay will charge them more to list their items.
I buy a lot of things on ebay; but, I never buy an item that does not clearly state how much the shipping and handling is right up front.
Obviously, inexpensive but heavy items will cost more to ship; but, I always compare the total price (cost of item plus shippinbg and handling) when I decide to make a purchase.
Also, you said the total cost was "23 dollars plus" for 15 audio books. Even if the total was $24 that is still less than $2 per audio book! That is not a bad deal!
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
well looking at it that way, that could be a good deal, if they are ones i havent heard. there was a pic, but no list of what they were. therefore i thought even if id heard some. 10.49, would be a very low price for them. thats why i jumped on it. then id went to far with the purchase before i realized how much it was coming to. i was afraid to back out then cause i thought do i really want to be banned from ebay? even if i never buy there again, its nice to be able to figure how much things should be worth. you know? so i'll take your advice when leave the feedback. because no matter how much a good deal it is, they should not make it seem like even bigger better deal. thats just lying. .
@TheCatLady (4691)
• Israel
14 Mar 11
I wanted to order a pen fro someone once. It was an old fountain pen. Nothing all that special, but I liked it. He wanted some astronomical price for shipping and wouldn't allow me to pick it up. The 2 hour bus trip would have been less than the shipping. I can see adding $5 for going to the post office, but 30? I didn't buy it.
@coffeebreak (17798)
• United States
15 Mar 11
NEVER pay before you know the TOTAL price of the purchase. Ebay is FAMOUS for jacking up the "postage" to make more money as htey don't have to pay a final value fee on postage...just the price of the item. I stopped Ebay long ago for this reason. I'd see things for a buck....but then postage was $14.95 or something like that when I knew it'd only be $4.95 via USPS priority mail! Granted, I as the buyer don't care where the money/fees come or go, if I want to pay $15.95 for the time, I will..but it made me think less of the seller. If they are going to cheat Ebay...why should I not think they will cheat me? Will the seller be honest with me\ while being dishonest with Ebay and Paypal?
It isn't Ebay or PayPal doing this...it is the seller.
But most definately...if postage is not stated in the auction... I would contact the seller and ask what it is and go from there. If the seller says "I don't know yet" then I'd not be placing my bid there. In your case... I think the seller jacked up the postage to make more money without Ebay or PayPal knowing it. Ebay fees are on the actual final purchase/bid price. Can't get around that...they will charge the seller that. Paypal was like 2.9% per TOTAL transaction, plus 35 cents transaction fee...so postage is also included in the calcuations for final fee with PayPal as that money is included in the monies transacted between you and PayPal and the seller.
So the only way for the seller to get more money from a sale without having to pay more fees...is to jack up the postage. They have to pay for it with PayPal, but not with Ebay.
@coffeebreak (17798)
• United States
16 Mar 11
If I remember right, I was just about to buy stock in PayPal as it went public and then Ebay bought PayPal and I didn't get to buy any. Something like that...ebay owns PayPal.
@bunnybon7 (50973)
• Holiday, Florida
15 Mar 11
you are probably right about the seller. plus people tell me ebay and paypal are the same people or in business together from the start. so its confusing. but i will know better from now on. live and learn you know.
@dragon54u (31634)
• United States
13 Mar 11
On eBay there should be a place where you can calculate the shipping yourself. When I sell I set the option so the buyer can check, I put in the weight, etc. and they can input their zip code to see how much it is on USPS, UPS, etc. You didn't have that option?
He or she can send those books at media rate for just a few dollars. It's slower than normal but you should get them within a week.
Go back and email the seller and maybe eBay, too. Tell the seller the shipping is exorbitant and you don't want the merchandise.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
i emailed them asking if this was their habit on shipping? no answer on that one. i really think it has to do with the charge from paypal and ebay. but could be wrong. so im just going to rate them ok and just not buy from them any more. when i get the pakage, i will go see if i can private email them about this.
1 person likes this
@dragon54u (31634)
• United States
14 Mar 11
I would NOT rate them ok!! I would rate them low regarding shipping costs and state that they do not respond promptly to emails. Wait a day or so before you rate them and see if they reply, unless you've done so already. It's not fair to the other buyers--you could keep them from going through what you have!
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
i havent rated them yet until i get my audios. i will make sure everyone knows im not real happy with that surprise.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
you need to look into doing your own postage maybe. others here have said they do their own postage.
@catdla1 (6005)
• United States
14 Mar 11
To charge over $13 for postage and handling sure sounds like a rip-off to me! Have you checked your local library? Ours has free downloads for ebooks, as well as a large selection of books on cd's. Many libraries even deliver if you can't get out, and even better, you can reserve them online. Check it out, you'll probably be surprised.
@bunnybon7 (50973)
• Holiday, Florida
15 Mar 11
cool that would be good. delivery? i should check it out. i used to do that when i lived here before. just remembered that. id get books on tape from library and listen while i played pogo. thanks. id forgotten. hugs, bon
1 person likes this
@Polly1 (12645)
• United States
13 Mar 11
Sellers on ebay charge what they want for shipping. I think most sellers try to be fair. Shipping is high all over, its surprising how much it really does cost to ship something. As for the seller calculating the shipping, they should tell you what it will be, and then you can decide if you still want the items. When it says ebay will calculate the shipping, it goes by the weight, the size of the package and the zip code. I am a seller on ebay, I do my best to keep my shipping cost down. Lots of times I don't charge enough to cover the whole cost of shipping. As for charging $23 for shipping audio books, that is high, but if you add up the total cost of the item plus shipping, did you get a good deal. Ebay sellers are charged final value fees on the cost of the item. some sellers charge more for shipping and keep the cost of the item low. you just have to add up both together and decide then if you want the item. I have been selling and buying on ebay for years, have also been using paypal. To me both sites are great.
@Polly1 (12645)
• United States
14 Mar 11
No I am not saying you can back out of the transaction. You can ask the seller before the end of the auction what the shipping would be. You can give them your zip code and then they should be able to provide you with the shipping cost. Good luck with your next purchase on ebay.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
so you are saying that if i win an auction,i can back out if the shipping has went up to high? i thought id get banned if i did that. maybe i just dont understand it enough.
1 person likes this
@Hatley (163776)
• Garden Grove, California
14 Mar 11
bunnybon no its ebay and the seller. I bought a dozen paper b acks of a favorite authoer for 5.00 wow what a savings I thught oh yeah the postage for these made it 25 , and thats the last time I bought anything as I turned ou t having to pay about what the books might have cost me new.they were well cared for but they were used. I enjoyed the books bu t felt the postage was way too high for the weight of the paperbacks. I was taken for sure.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
you was. thats kind of what happened to me. the audios were only $10.99 by the time i added my bid. but when it was added up shipping it came to $23.99. maybe they will be worth it. we will see.
@walijo2008 (4644)
• United States
15 Mar 11
Thats happened to me a couple times, but its not paypal or ebay's fault, they don't have anything to do with shipping charges, its the seller's that charge shipping, and apparently they can charge whatever they want. Now there are some seller's on there that don't do that to people they are reasonable, but there's some that just want money and they will overcharge you on shipping if they can.
@bunnybon7 (50973)
• Holiday, Florida
15 Mar 11
yes from what ive learned its to make up for the cost of their merchindise. what they think you should pay.
@ANTIQUELADY (36440)
• United States
13 Mar 11
I don't think u are being cheap at all. the postage on ebay stuff is awful. When i sold on ebay i was ashamed to tell them how much it came to & i only charged what i had to. I quit fooling w/ebay after i sold my antique store. I hear it has changed up alot. It's more hassle to seel on there than people realize. I hope u get some good books. U might try talking to the seller. Don't know whether it would do any good or not.
@ANTIQUELADY (36440)
• United States
14 Mar 11
i HOPE IT ALL WORKS OUT in your favor, Bon. Everything seems to change & seems most of the time it's not for the best.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
i emailed them. got an answer back this morning and they said the box was big and it actually costs as much to mail it. i'll see when i get it whats up. a lot depends on how much i like it all. thanks Jo. you are right. it seems its changed a lot on ebay, for the worse.
1 person likes this
@TheCatLady (4691)
• Israel
14 Mar 11
Have you tried http://www.bookdepository.com NOT a referral link They have free world wide shipping. I have a few friends who love to buy from them. I may try them because shipping to my country is really expensive. There are also other places where you can download free books that the copyright has expired. Of course if you are visually impaired the library for the blind sends books out for free.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
wow, thanks i'll check it out. audio books are hard to find. unless you join audio .com and that could be come even more expensive, plus i think most of theirs is downloads and i dont want that.
@hardworkinggurl (37063)
• United States
13 Mar 11
I am a brand new seller on ebay and gee your discussion reminds me of how so cheap and fair I am. To date I only charge flat rate and will only ship to US. I know that ebay allows us to up the handling charge which is worked into the shipping charge but I figured if I want to do it for a while to come I better be fair.
So far working great for me, but I can see how unfair your charge is, I do not think you are being cheap at all. I saw the other an item to buy upfront for 99cents but yet the shipping is $100 and funny thing is that I actually could go pick it up because the seller is in my home town. So wow and so sad that some people do this.
I am not sure, being so new to ebay but I think you can appeal this with ebay, although part of my thinking is that maybe the part where it says seller will work out shipping leads me to believe that it is like a binding agreement. So anytime if ever I decide to buy on ebay I will stick with the upfront knowledge of knowing the shipping charge first.
I do hope you can somehow be compensated for this.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
well im just going to let it be as a lesson learned again. each day i learn more about online purchases and things. im glad you are fair to your clients. got any audio books?
@hardworkinggurl (37063)
• United States
14 Mar 11
Wish I did because sounds like I could have had a sale.
@kylakeman (18)
• United States
14 Mar 11
some people that sell stuff on ebay gives you the right to choose the shipping because I was looking to buy a cb from there and when i checked the shipping it gave you a choice I think it depends on the seller.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
yes i really didnt think flat rate would be that much. but i couldnt see where there was a choice.
@gabs8513 (48686)
• United Kingdom
13 Mar 11
Sweetie
Never ever let the Sellers work out the Shipping after you have ordered always make sure what the Shipping costs are, it is not Paypal that has ripped you of it is the Seller that has gone a bit far here
So in future make sure you know the full cost before you order and Pay
Hugs
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
you are so right gabs. thats what i will always do from here on. i must be pretty foolish. as ive been ripped off on internet a couple times now and still mess up. i think its because i dont get out enough to buy off line.
@katsmeow1213 (28716)
• United States
13 Mar 11
I will never bid on anything not knowing what the shipping charges are, because unfortunately people can do that. I think they try to earn more money off you by upping the shipping to far more than it needs to be. I don't believe Paypal had anything to do with it.. or even E-Bay. Personally I'd blame the seller and learn a lesson to never bid on anything again that doesn't have clear shipping prices.
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
for sure you are certainly right. think ive learned my lesson with these people.
@Xpertcomments (295)
• India
13 Mar 11
This really is a big pain for people who kind of go to Ebay for regular purchasing. Recently I was there to buy a PS 3 for my younger brother. The rate was around $156. So I thought that's not a bad deal at all. But after adding the postage charges extra, it all came up to $197. That was way too much as for that kind of a thing. So it really is getting on to people's nerve but still that much we have to bear as no one will pay the postage charge on our behalf. What I feel is actually there should be terms and conditions for the people to offer there to others,this will ensure that no further discrimination is done to other who come there to buy....
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
yes. i think ebay should start making sellers state exact postage or be kicked off. as once you've bought something you get kicked off if you dont pay for it. or at least thats what a friend told me.
@serubhai1 (203)
• India
13 Mar 11
Hi Bunnybon,
No you are definitely not being cheap. Your money is hard-earned and the seller on e bay took the money for the books on the postage. E-bay has got a good name and I think that if you complain, that particular seller will be black listed-I'm sure.
Now a days, very few merchants are not thieves. Here-in Kolkata(India) we have got a expensive shirts, jeans etc called KOUTONS. There is a showroom near my flat and one day-I was surprised to see posters saying that 82% discount is being given. Well-I did smell a rat and was not surprised to find that everything is so overpriced that even after 82% discount, what you get is available at the same price or less.
At least, few decades back, you could identify a thief or a brigand.But now-a-days we do not have that luxury..lol
@bunnybon7 (50973)
• Holiday, Florida
14 Mar 11
we especially dont have that luxury on ebay and such sites. some say ebay cares. but most say it really doesnt as long as they get their money. i should have looked more carefully into their feedback but thought i was getting such a great deal, that i didnt even with great deals it shows something might be off.