Do You Have a Code of Ethics for Dealing with People?

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How many of you out there have a code of ethics for when it comes to dealing with "everyday people." Y'know.. like "Never hit a lady" or "Don't swear in front of women or children or out in public." Well, while I do yell a lot at home and have a foul mouth, I worked a LOT of years in retail and customer service, so I've learned to mind my Ps and Qs in the public sector. I live in the state of Illinois, and I have lived here, this time, since 2006, but I have spent more than 17 years of my life living in this state. My first state ID was issued in Illinois, and a few years later, my first driver's license. I received two checks from Cash Crate and Cada Cabeza and needed to cash them. But I prefer living within my means and off of the grid. I've never registered to vote. I have no utilities in my name (they're included in my rent!), no telephone, no bank accounts, no credit cards. I have no phone, so my name/number's not in the book. So today, I went to get a new state ID card. I took my expired one, birth certificate, social security card, a copy of my lease which I just filled out YESTERDAY, and two pieces of mail. I don't own a car, so I had to pay someone to drive me to the office to get it done... But I was denied. That's right, despite ALL of that... My lease wasn't accepted because the landlord only fills out the street address. I live in public housing and my apartment is rented to me by the state through the county. They said that they no longer accepted mail, and got upset that I didn't have anything else to prove who I am. They said that they would accept an affidavit signed by someone with a current IL state ID/DL and a piece of mail from a state or federal agency. So I left to go to the local welfare office to have them send me something in the mail with my name and address on it, and the SS/DMV cashiers were gossiping about me before I even made it out the door! The welfare office called the DMV/SS office to make sure that they would accept the piece of mail, and they agreed. I realized that I already had a copy of the document that they were going to mail me in my wallet and went back to the DMV. I heard the phone conversation on speaker. When I arrived, the cashier then said that they couldn't accept that document and that they had told the welfare office no! I argued for another 20 minutes and they finally gave me an ID, but were talking about me again for not saving a piece of mail that the post office sent me more than three years ago when I moved into this apartment. For the first time in my life, I got rude with someone older than my grandmother and yelled "Get your sh!t together and learn to shut your f#*k!ng mouth, stupid b!tch." Normally I'm not so rude. I've been assaulted physically by customers at previous jobs and never got that rude. It's been totally against my ethics to say things like that to people so much older than me, but her attitude was completely unprofessional. Have you ever been so fed up with people's crap that you have bent your own code of ethics to get your point across?