Shortchanged ?

@SIMPLYD (90721)
Philippines
March 29, 2011 10:50pm CST
Have you experienced being told by the cashier that she don't have the coins needed to complete her change to your payment? I always experience that, on the same supermarket and the same cashier. But after having been like that for how many times, i told her " You have shortchanged me for how many times already. Do you know that for every customer you do that it will accumulate to a bigger amount? That's not allowed by the Dept. of Trade and Industry." Lo, and behold she gave me the needed loose change! Was i mean? Do you do that too?
2 people like this
9 responses
@stevieboi19 (1419)
31 Mar 11
No you where certainly not especially if it's happened on a number of occasions and the the owner of the shop could potentially be teaching his staff to try and pull a fast one on some customers. Are maybe the server was the same person and is taking a little change for him/herself in this world of dodgy business we need to watch our backs with so much greed/cheats about . Maybe it was an honest mistake but if it's happened on numerous occasions and that just raises doubts .
@SIMPLYD (90721)
• Philippines
31 Mar 11
Stevieboil9, how could it be an honest mistake if it happened every time? It's as if it's intentional , trying if the customer would just say, " ok, it's just minimal" . I had enough of the tactic, so i have to say what i said.
@SIMPLYD (90721)
• Philippines
31 Mar 11
31 Mar 11
Well that's why I said if it happened on a numerous occasions then suspicious would be raised. As any would of course you'd be annoyed by it happening again and again.
@jaiho2009 (39141)
• Philippines
30 Mar 11
hello Simplyd, It sounds like a tactic. See,if small amount,or even a peso or cents,if it accumulates ...how much will she have then? Doesn't sound like a new tactic/racket or what hmnnn,to think that this happens in that particular supermarket. This never happens to me,i never encountered such situation that semi-grocery run out of change. .....but...one of their employee will run outside and will get some change from another store,or,they always have option how can they can provide their customers satisfaction by giving right change. Have a good day
@SIMPLYD (90721)
• Philippines
31 Mar 11
Very correct Jaiho. I do think it's a tactic, because once accumulated it will be a big amount. Bad tactic, because it's at the expense of the customers though.
1 person likes this
@jaiho2009 (39141)
• Philippines
31 Mar 11
hello again simplyd, yes a smart tactic huh... but you are smarter than they are thanks for the mark have a good day
@SIMPLYD (90721)
• Philippines
31 Mar 11
@themyl (1423)
• United States
30 Mar 11
No, I do not consider that being mean, quite the contrary, that is very rude, inconsiderate, devious, to say the least for that cashier. One cashier tried to do that to me so I told her that the change she gave me was not correct. So I stood there and waited until she gave me the correct change and NO EXCUSES. You were so very right in telling the cashier what you did.
@SIMPLYD (90721)
• Philippines
31 Mar 11
Thanks themyl for understanding me truly. It has lessened my guilt of having told the cashier that.
@keshia2007r (2880)
• United States
2 Apr 11
I think this is very unprofessional. Just because the cashier doesn't have the righ amount of money doesn't mean he/she can't go get or make change i.e to the next cashier. When I use to work as a cashier at a movie theater if I didn't have change I would ask my co-worker to trade off a few dollars for quaters or change. I just wouldn't tell the customer "well, I don't have enough change for you, so you are just out of luck" they would look at me like I'm crazy. And if somebody was to ever do this to me, I would not let it ride so easily. Because sometimes situations as such isn't always about the money its about the principle.
@SIMPLYD (90721)
• Philippines
2 Apr 11
Very true. As a cashier, you should know of what a better way to do in case you run out of coins - you can have it exchanged by other cashiers.
@Kalyni2011 (3496)
• India
30 Mar 11
Here in big bazzar one cashier used to do that, people just ignored because it was just a rupee or two, but imagine the rush there, around 3000 per day, may be more, he was earning a good amount this way hubby gave a complaint and he was removed to save the reputation of Big bazzar. Thanks for this nice discussion Happy posting, cheers. Namastey. Kalyani
@SIMPLYD (90721)
• Philippines
31 Mar 11
Actually, my mother-in-law did exactly the same as what your hubby did. So now, the supermarket have a ready change always or a candy if they don't have loose change. Though, they still would have to ask the customers if they will accept it in the absence of loose change.
@whengcat (1457)
• Philippines
30 Mar 11
It happens a lot i think...and sometimes they give a piece of candy when they don't have loose change. I just shrug it off, but sometimes I'm wondering, will they accept candies if I bought something from them? lol!
@SIMPLYD (90721)
• Philippines
30 Mar 11
Oh yes the candies as change! I experienced that too. Good thing, the candy was delicious.
@thesids (22180)
• Bhubaneswar, India
30 Mar 11
Hi SIMPLYD Hey this happened yesterday and they did not have the INR 5 to return . They asked me if I could get some other thing worth that amount... Kind of pushing the sales I asked them if they had a tenner and when the cahsier said yes, I pulled out a pack of biscuits from my list of items and said... adjusted now... take back this and pay me the 10.00 I think these supermarket people are unwilling to part with the change and have always been into this. I dont find any reason for them to do this but unfortunately we suffer many a times... This time I had a smaller pack of biscuits that I could let go off.
@SIMPLYD (90721)
• Philippines
30 Mar 11
Oh i guess, that's a harder one than being shortchanged for coins. You don't need that item, yet you have to buy it, just so that they will not give you the change anymore.
• United States
30 Mar 11
I have a rule while i am at a store and that is I am not to be asked anything while standing near the cashier. I found in the past that when I was not paying attention they use to keep my change and then say they already gave it to me. So as a general rule while I am standing at the cashier I am very careful to pay attention. Same as the other discussion if I did not have the full 10 cents per se for the item they certainly would not allow us to just have it. So as a rule I want my change too. lol
@SIMPLYD (90721)
• Philippines
30 Mar 11
True, they should give us our change, no matter how small it is. But on second thought, if i am in the mood why not just let it be?
@xien2xien (1382)
• Philippines
30 Mar 11
i think that's mean, but i think you'd better do that, i haven't experienced it in supermarket, but i have always experienced that in bank, my salary was made out of a check, so every payday we usually go to bank to encash our check, sometimes our check have this cents like 10cents 5cents and they usually ask me if it's okay not to give me the excess cents, so in my thinking i can't buy anything with that cent so why not give it to the teller, i never been mean but my officemate do always argue with the tellers and i think that's okay, if everybody won't tell them they won't change
@SIMPLYD (90721)
• Philippines
30 Mar 11
Yes, in a way, it was mean of me. But then, i couldn't contain my annoyance because it is always the case. My mother-in-law who was a former DTI employee, said that it's one of the violation in the selling business policy. A case like that, would be enough for the Dept. of Trade and Industry to penalize the supermarket. Also, that practice of the cashier is a ground for reprimand by the management of the supermarket.