[HELP] Paypal Account is on Limited Access

Whatever you do DO NOT RESPOND TO THIS EMAIL! Sorry to be using capitals for that but I cannot emphasise enough how important this is. I receive the same information claiming to be from paypal but it's likely that there are scammers behind this trying to obtain some of your important personal details. I log into my paypal account on a regular basis and everything is fine. Scammers will try and use every trick under the sun in order to have you release personal details about yourself. Be very careful. If you want to double check just get in touch with Paypal and ask them about these bogus emails, chances are you will establish that everything is fine with your paypal account. Andrew

Please please PLEASE check the message isn't a phishing scam. You'll get a link to a site that for all intents and purposes looks like Paypal. But check the html address - it might have pay-pal or something which means it's fake. Also, check the mail - if it doesn't start with "Dear YOUR REAL NAME" it's a scam. I'd mail Paypal's official fraudline to check - here, you can even phone a live advisor. They were quick to tell me my so-called "alert" was a fraud which could have stolen my ID and bank details. All those particulars they're asking for? It looks verrry fishy to me.

I had the same problem as you recently. What happened in my case was that my computer was down so I used my sister's laptop and I put in a request for money to be transferred to my bank account and since it was done from a different IP address they put a restriction hold on my account till I verified who I was. They never transferred the money either, by the way. Everything I did to resolve it, pictures and such, nothing worked. So finally I just phoned paypal, which was a hassle because of the time change and the hours they are open, to get it resolved over the phone and computer. They were really good about it all and they had me fixed up pretty fast, within 10 minutes of the phone call. Now I have no more problems but now I also know I can't go into my paypal account from a different computer because this will happen again if I do, as I was instructed over the phone. I guess they have to do what they do so nobody can rip us off. I like that they did this so I know my money is safe with them. My only advice to you is to phone them, you can get their number on their site. Good luck to you, my friend.

I too have received that Limited Access notice from paypal but I just ignored it because it seemed bogus and looked like a spam. When I checked my paypal account it was okay and nothing was changed. So I would suggest you don't give out your very important information, you might have received a bogus/fraud email. Please be careful.

If these message appeared in your paypal account then its real. To resolve this issue just contact paypal from their official site, tell them what's happening with your account and ask for help. Actually they will limit your account for your own safety, and to remove the limit you must contact them directly either by phone or email. They just want to know that you're really who you are.

Dealing with paypal nowadays is getting difficult. They keep on limiting accounts even if there's really no suspicious activity on the account. My account was also limited since December and until now it hasn't been resolved yet. The only transaction I made was I rented referrals in Onbux for $5. I did all the steps they told me but still they didn't restored my account. Now my account is till pending and it says "your account is being reviewed by paypal". That was since December. Does it really take that long for paypal to review accounts. It's already four months. Duh?! Sorry for venting out. Well, in your case, the best thing you can do is call their customer service hotline for faster resolution. Ask them what proof of identification you can submit if you don't have a driver's license. I hope you'll get to talk with a kind agent. And I hope that your issue with paypal will be resolved. Not like mine. =(

Keep talking to PayPal. They WANT to help you, which is why they have limited your account. Tell them that you don't have a driver's licence or a passport (not everyone does, naturally!) and ask what other ID you can supply. If you know that YOU accessed your account from another computer on one or more occasions, give them the details (dates and IP address, if possible). If you ever use a public computer to access your PayPal account, make absolutely certain that you LOG OUT at the end of the session and that you clear cookies and history. It is very important that you change your password immediately and, perhaps, the answers to any personal questions (which might be the way that someone has accessed your account). You should also look at all of the email accounts you use for PayPal and change the passwords for those, too. Check your PayPal and email accounts for any suspicious activity. If you can't see any, change the passwords anyway. Make sure that the passwords you use are 8 characters at least and a mixture of upper case, lower case, numerals and, preferably, at least one symbol. DON'T use any common dictionary word or obvious personal information as a password!

too bad! Only one thing can do, keep follow up with paypal.