Which is more important: knowledge, experience or attitude?

@scheng1 (24649)
Singapore
May 28, 2011 7:26am CST
We see many job advertisements that call for specific knowledge about such and such system. The job advertisement may even specify a certain years of experience. However, when it comes to actual selection of candidates, the interviewers may not even value the knowledge so highly. They may not even view 20 years of working experience as more valuable than 2 years of working experience. Sometimes they select a person who is very new to the industry, based on his good attitude. What do you think is more important? Is it knowledge, experience or attitude?
1 person likes this
22 responses
@original8 (107)
• Belgium
28 May 11
I would say that experience is most important because without experience knowledge, or attitude could not be expressed at all, because through the experiences your having you learn the knowledge and how to behave and how to see life. so to me experience is priority
1 person likes this
@scheng1 (24649)
• Singapore
2 Jun 11
Hi Original, that is true in a sense. The fact is that it is hard to find a person with the best attitude, the most knowledgeable, and most experienced. Most people lack one or two. For example, with knowledge and experience, a person can become too proud. That is an attitude problem that destroys many careers and families. On the other hand, if a person has good attitude but not experienced enough, and holding such jobs as surgeons, then it is disastrous for the patients.
• Bangladesh
28 May 11
it depends on which type of job it is. some job required freshers so they don't need experience only attitude and knowledge is important.but some job required experience as he already experience that means he has enough knowledge.
1 person likes this
@scheng1 (24649)
• Singapore
2 Jun 11
Hi Neel234, I agree with you on this point. I think in some jobs, experience is more important than knowledge. Some skilled craftsmen are so experienced that they can never impart their experience to others. I mean certain talents are born, and sharpen with practice. If Tiger Woods teach ten students the same knowledge and skills, they cannot match him without adequate practice too. Certain things come with instinct, and are impossible to teach. That is why even in the banking sector, where most bankers receive the same training and education, those with more experience have better feel of market sentiments than the newbies.
@aerous (13434)
• Philippines
5 Jun 11
Ouch! That really a bad choice for the interviewer, friend. Here in our country...interviewer not look upon the knowledge base but asking whom did you know in the company. They don't ask if you know the jobs your applying for but ask something which is not relevant to the jobs... There is a big trouble also here about age limit. If your age is above 30. You may not able to apply for a jobs because of age limit. I think the most important when looking for someone is the experience. Because you know he/she is knowledgeable in that particular fields. No need to expense more money for training and so on... Attitude is one thing. Because all people did not used attitude to work but only to relate with other peers to the company or office...
@aerous (13434)
• Philippines
6 Jun 11
You right, friend. That is one of the reason why many of our countrymen go to your country to work. Because your country did not have an age limit to apply for a jobs and not hired people in whom you know but what you know...I learned from you a little words, friend...hehe thanks for that words. It's really for the governments who does not mind the benefit of the people but always mind their own corrupt activities. Many filipinos are intelligent and smart and they can improve the country if the government have full support with those technocrats... I appreciate your country for being one the riches, country in Asia....
@scheng1 (24649)
• Singapore
8 Jun 11
Hi Aerous, actually in practice, there is an age limit for job applicants. Everyone knows that it is harder to get a job by the time you reach age 40 and above. There are many reasons for this. One is that most people will have higher salary than those who just started working, and they are not willing to settle for less salary. Another factor is the health reason, and related insurance cost. I think many people here are unhappy with the government because they allow too many foreigners to work here. The foreigners are willing to accept lower pay, and work longer hours. As a result, the locals lose their jobs. I think there must be a balance between giving local a job, and giving foreigners a job.
@scheng1 (24649)
• Singapore
6 Jun 11
Hi Aerous, I think that is a very bad situation. If bosses hire based on who you know, rather than what you know, the country will never improve. The rich will always get richer, and the poor can never get into their circle, even if they are highly educated. Maybe that is the reason many highly educated people from your country migrate to other places to work. they are treated like dirt in own country, yet treated like treasure in other countries. The brain drain is a serious problem. Too bad the government is too corrupted for any good.
• Philippines
28 May 11
all of them are important..but if i were to rank them which is the most important to the least one i would say good attitude is the first and foremost quality that any job employers seek for..second is experience..and lastly, knowledge..good attitude even w/out experience and knowledge is bound to have both along the process of job training..i believe the best learners are those with positive attitudes and not the arrogant ones..experienced and well knowledged people are usually the arrogant ones..they think they know everything already..tss..
@scheng1 (24649)
• Singapore
29 May 11
Hi Geniusvinz, that is apparently the logical way of thinking. if a person has experience and knowledge, but bad attitude, then he is no use to the company at all. I think many bosses also realize that attitude is something that cannot be trained. While experience is gained through working experience, and knowledge is learnt from textbook and courses, attitude must come from within. I think that is the reason that many people with good attitude get the job even when they are not the best in term of skills or experience.
@llbo1981 (1237)
• China
5 Jun 11
The most important thing is attitude,i think.The knowledge and experience is less important than attitude.Without positive attitude,everything is going to bad.If you have positive attitude,everything is going to good.
@scheng1 (24649)
• Singapore
5 Jun 11
Hi llbo, I think many bosses feel the same way. it is annoying to give an order, and the employees tell the boss that that is not their job. When the economy is good, and people can get jobs easily, they dare to threaten their bosses, or do just the minimum to keep the job. I think that is why many bosses value workers with good attitude rather than knowledge or experience. They have to control the workers, and work with them for a few years. It is hard to work with someone you dislike, and cannot control.
• United States
28 May 11
Like everybody else, I'd go with attitude. A good attitude can always find the knowledge and will learn more from limited experience. Employers, however, cannot just list "must have good attitude" as a job requirement. It's importance comes during the interview process and that is why we have interviews instead of just automatically choosing the best candidate on paper.
1 person likes this
@scheng1 (24649)
• Singapore
31 May 11
Hi Balthasartherat, I have never seen a job description that lists attitude as the first selection criteria. Some of the words that denote good attitude includes "can do", bias for action, team player etc. I think having a good attitude is a plus in every situation. Nobody likes to work with arrogant persons, and nobody likes to work with people who are selfish. Just too bad there is no way to describe what is a good attitude. The hiring manager can never see from the resumes about the attitude of a person too, that is why they must filter by experience and educational qualification. Nothing can substitute a face to face interview.
@Hatley (163776)
• Garden Grove, California
29 May 11
scheng well in this horrible economy I do think that employers should start hiring those who are experienced first then the kids as older men and women with experience also are a lot more dependable and too they will also have a great attitude as they have learned good work ethics and will give a job all they have. let the kids take second place for once in their spoiled rotten lives. I think knowledge and experience should come first then the attitude as older people who need the job will damned well have a good attitude.it is all important but I am sick of seeing kids get jobs when more experienced and more needy men are left out it is not fair at all.
@scheng1 (24649)
• Singapore
2 Jun 11
Hi Hatley, that is a sad fact of life. In fact, over here, the government is so concern about the employment of senior citizens. The government starts a scheme to assist the older ones by giving them cash for working. My mother has a job that pays just $600. The government helps by giving her $1,600 for a year of work. While that means just over a hundred dollars a month, since it is paid just once a year, this gesture encourages older ones to work. The government is going to start another scheme to assist employers to hire older ones. This scheme will pay employers for every older person in the payroll. it is basically a reimbursement of payroll.
@myfb2009 (8296)
• Malaysia
29 May 11
From my own working experience, my boss usually select a candidate to work for the company based on that person's positive attitude towards work. Besides that the knowledge about the position which he going to handle also plays an important role. As regarding the working experience, most of the boss don't necessary select the person with the most number of working experience to work for him. Because some of the candidate seems still having bad working attitude although had been working for many years... After all, it is solely depending on the boss decision...
@scheng1 (24649)
• Singapore
3 Jun 11
Hi Myfb2009, that is the way most bosses select candidates. They have to choose a person they like, knowing that they have to see this guy for years and years.
@prinzcy (32305)
• Malaysia
29 May 11
For me, all that matters. But first of all, we might as well start with knowledge and attitude. From that, will come experience, which you will learn over time or over something that you do. It doesn't have to years of working, but depend on exposures that you go through. If not, all newly grads will certainly be jobless right?
@visavis (5934)
• Philippines
29 May 11
Hi friend, For me you should have first attitude, then knowledge and experience, Why? Because, if you have attitude (means your character is positive and good) you can have aim to learn (knowledge) then if you have learned already exercise such knowledge to a better and it become experienced... see you around...
@visavis (5934)
• Philippines
29 May 11
Hello my friend, For me all you mentioned are important to one person but most is should be high is attitude towards to your knowledge and experience - meaning how you can use such gift and asset of yours... see you around
@scheng1 (24649)
• Singapore
5 Jun 11
Hi Visavis, I think many people have very bad attitude when it comes to working for others. They expect their bosses to pay them high salary, but they are not willing to do their best. Most of them would find ways to waste company resources, or use company resources for personal things. I have even seen some colleagues printing worksheets using the copiers in the workplace for their kids. They do not print just one or two sheets. They print enough worksheets to use up one full ream of papers.
@tiffnkeat (1673)
• Singapore
29 May 11
Importance is in the mind of the interviewer. They may see too old as being too knowledgeable and overshadow the supervisors. Furthermore, e$$$pensive. Everyone who goes to the interview room goes with a personal agenda...somehow. It is not possible to conclude a person's good attitude from interviews, but it is sure easy to spot bad attitude if the interviewee don't even try to put up a good front. I think end of day, nothing is important except getting the job.
@scheng1 (24649)
• Singapore
2 Jun 11
Hi Tiffnkeat, I think the economy is picking up now. In my present contract job, recruitment is so hard. The hiring manager thinks the company is the only one with job vacancy, and candidates are hungry for jobs. They take so long to make decision, and so demanding in their selection criteria. Then hor, the good candidates have so many choices, and they dare to say no. Sometimes they did not even wait for salary negotiation. They call up the recruiting agency to say that they do not like this or that, and they do not want the job even if salary good.
31 May 11
It all depends on what the interviewer is looking for...Is he sincere in finding the right match for the job? Knowledge (skills for the job) can be easily acquired; if the candidate has the desire to learn & right attitude. Working experience can be acquired over the years, nice to have. My bet is attitude. With the right working attitude, the candidate can easily overcome any of his shortcoming in terms of knowledge & experience.
@scheng1 (24649)
• Singapore
5 Jun 11
Hi Qurious, many bosses value good attitude rather than working experience or knowledge too. They prefer to have someone who is humble, and willing to work hard, rather than a person who knows too much and is too arrogant to listen to instructions. I think the best is to find those with years of experience, very knowledgeable, and yet has good attitude. It is very rare to find a person with all the three qualities.
• India
29 May 11
Knowledge, experience and attitude, all three are important. The most important, in my view, is attitude. A person may have enough knowledge and experience but if does not have the positive attitude then will hardly gain anything from the experience or knowledge. The positive attitude makes a person apply the experience and knowledge for better things. Regarding job, there is always a team involved, and to have a good attitide means being a good team player.
@scheng1 (24649)
• Singapore
5 Jun 11
Hi Gbprakash, it is true that we like people with good attitude in our workplace. If our bosses are willing to teach, and are humble, we like working life more. I think many people hate those who always say, that is not my job, this is not my job. It is annoying to have such persons in our team, who do nothing but complaining about our errors to bosses. Many managers have bad experience too. That is why many of them rather hire newbies with good attitude, and then train from scratch.
• Philippines
29 May 11
Attitude will be the most important for employers but you will not be employed just because of that. You will also need the knowledge in the job and also experience.
@scheng1 (24649)
• Singapore
3 Jun 11
Hi Rhannealmoite, that is true. Most employers select the candidates for face to face interviews based on the experience and educational qualifications listed in the resume. They definitely do not know the attitude of anyone just by looking at the resume. Only at the point of interview, then they can catch a glimpse of it. Even then, some employers are blinded by the acts of the candidates. Three months into the job, and they know their mistakes.
@kalav56 (11464)
• India
28 May 11
I feel knowledge and attitude are very very important.I do not decry the value of experience, but there would be people with donkeys' years of experience but they can be quite narrowminded in their approach.If they are open to new ideas and keep learning all the time, knowledge automatically follows. But this can also not happen. SOem people retire as clerks and they just keep pushing papers all their lives without any real knowledge. On the other hand, when people have knowledge and also the proper attitude they score over the former because they obviously exhibit the potential to be good learners. THe panelists are obviously able to sense their potential.
@scheng1 (24649)
• Singapore
2 Jun 11
Hi Kalav, actually I value experience more than knowledge. But attitude counts more than the others. I mean a person can have experience in unrelated industry, and he can apply his experience to the new industry, and improves the knowledge base of the new company. That is more important than just learning from the existing stock of knowledge. I think if a person stays too long in a job, and in the same company, the experience there can affect his attitude towards life too. Some retired civil servants are so rigid, and they need to follow rules and regulations throughout their lives. They never change even years after retirement. It is hard to talk to these people about the customer service or flexibility or the fact that procedures might be wrong.
• Philippines
28 May 11
attitude is more important. experience and knowledge can be learn as you go along but attitude is what defines a person
@scheng1 (24649)
• Singapore
1 Jun 11
Hi Missyphoebe, yes, I agree with you. Many experienced managers also hire based on the attitude display by the candidate rather than selecting based on experience and education. If a person is eager to learn, willing to listen, and able to work longer hours to learn the rope, that is the ideal candidate. Too bad there is no way to know the attitude of a person from the resume. Only when the candidate arrives for interview, then we know the attitude.
@millertime (1394)
• United States
28 May 11
That's a tough call but I would say you can't pick just one. It has to be a combination of factors when you select someone. A lot of times, especially when there is more than one person that has the technical qualifications, the deciding factors will be personality and how they came across in the interview. Having done interviews from both sides of the desk, I can attest that interviewers go on feelings they get during the interview. If they feel that a person with maybe a little less experience will be a good fit for their company and the job, that is the person they are going to hire. Let's take an extreme example. You are hiring for a position that will involve working closely with other employees in an office environment. A person walks into the interview with 20 years experience and is perfectly qualified for the job but he demonstrates that he is arrogant, disagreeable, has a very abrasive personality and is just not a very "likeable" type of person. The next person to interview is a young, eager, enthusiastic person with a great personality and attitude. They have the basic qualifications for the job but no more and only 2 years experience. Which one would you hire? You have to weigh the good and bad of each one but in this case, I would hire the second person. I know that he would get along better with the other employees and generally would enhance the work environment and productivity, where the other person would probably hinder it. It all depends on the company doing the hiring though and how stringent their requirement are but when I'm doing interviews, my gut feeling about a person is a big factor.
@scheng1 (24649)
• Singapore
31 May 11
Hi Millertime, I think the chemistry between the hiring manager and the candidate is a deciding factor. Even when the manager is always wrong, he would still insist that this time he has hired the right person. Most candidates do not show their bad sides during job interviews. Only the very experienced managers can sense something bad about the candidates. Sometimes they can even sense that the candidate is not a good team player, despite all the nice things that candidate says about working in a team, and helping colleagues etc. The gut instinct that comes from experience is mostly correct.
@umabharti (3972)
• India
28 May 11
Knowledge is important , then experience helps a lot and attitude can make a person achieve goals in the life.For a job at present situation many jobs need just some requirements., Good attitude can get knwledge from everyone, and like that can get experience.Attitude to achieve something comes first.
@scheng1 (24649)
• Singapore
2 Jun 11
Hi Umabharti, I think many managers prefer a person with good attitude because they have to see the person many hours a day. If they hire someone with great experience and is most knowledgeable, yet have attitude problem, they have to suffer. Most people prefer nice colleagues who are willing to make mistakes, own up to their mistakes, and learn together. It is hard to tolerate someone who come in, and show off their knowledge. As you have said, attitude does come first.
• United States
28 May 11
I think all 3 are equally important, they benefit each other. You can have knowledge about a specific company which benefits you a lot when applying for a job. But, having the experience, like working for something around that job field. Which can build you creditability, you have an upper hand because you kind of know what you're walking into first hand. But, having the right attitude, like a hard working and positive attitude, can really get you far.
@scheng1 (24649)
• Singapore
2 Jun 11
Hi EstiiBabii, yes, having a good attitude helps in careers. Many bosses promote the persons they like best, even if those people are not the most knowledgeable or experienced. I think many bosses cannot tolerate the fact that their people like to show off, and put them down. Bosses may not be the most knowledgeable in subject matters, but they are still bosses. I think many middle managers are better at relationship management with their bosses, other department heads, and subordinates. They spend far less time in technical difficulties.
• Philippines
28 May 11
i think in life we EXPERIENCE to gain knowledge and our EXPERIENCE in life determines our attitude towards life. So from this analogy, I can say that knowledge and attitude are both variations of human experience, one being a learning experience and the other is a behavioral in nature. So it is important to have experience in life to attain knowledge and refine our attitude. :)
@scheng1 (24649)
• Singapore
2 Jun 11
Hi GoldenPlanet, I think attitude comes before experience and knowledge. I mean for all of us, when we were young, the only thing we had was our attitude for learning. That is how children gain experience and knowledge. if you can find a baby who is not alert and curious or eager to learn, something is seriously wrong somewhere. I think we reach several stages whereby our attitude turns into a problem. One stage is during our teens, when most of us think our parents are stupid, and that we are the most important persons in life. Another stage probably occurs at the peak of our career. I think if we start to develop attitude problem, our careers definitely go downhill, and our family suffers.